Steven Greenspan – GC Powerlist
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United States 2014

Steven Greenspan

Associate general counsel, litigation | United Technologies Corporation

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United States 2014

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Steven Greenspan

Associate general counsel, litigation | United Technologies Corporation

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UTC began trailblazing the death of the billable hour as far back as 2005, and Steven Greenspan, who joined in 2011, firmly agrees that the model ‘makes no sense’ as it is ‘contrary to efficiency’. Interestingly, he likes to call on outside counsel for ongoing business matters, and tries to keep more of ‘the distracting stuff’ in house. Greenspan also took the unusual step of implementing the company’s ACE (Achieving Competitive Excellence) Program into the legal department. The program ensures quality across all business units, but as it was designed for the manufacturing industry, applying its metrics to the legal department was a complex undertaking. However, it is now ‘part of our culture’, says Greenspan, who oversees around 300 significant legal matters around the world. Ellen McLaughlin of Seyfarth Shaw says Greenspan ‘budgets for litigation in a way that provides certainty to his business units, while shifting the risks of efficiency and incentivizing outside counsel for favorable results. We consider him a pioneer of, and great partner in, cutting-edge client–law firm collaboration’.

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