The Legal 500 Data blog Data-driven research since 1987 DIVERSITYSuccess or failure? The push for gender equality is no longer a binary matterWhile the debate surrounding gender is now broader than ever before, progress on female representation in law must not be overlooked Offshore firmsOffshore firms fall behind the packWhen it comes to client satisfaction, law firms in Jersey, Guernsey and the Isle of Man are lagging behind their UK counterparts SingaporeThe top firms for client satisfaction in SingaporeSingaporean clients are less happy with their law firms compared to clients in other jurisdictions GERMANYThe top firms for client satisfaction in GermanyPartners may run law firms, but it is associates that often end up doing the bulk of the work for clients Quality of AssociatesQuality of associates by firm typePartners may run law firms, but it is associates that often end up doing the bulk of the work for clients AvailabilityUS firms: what you pay forUS law firms in London have long been thought of as being more hard charging than their UK counterparts Availability“Night or day, evenings or weekends, they are always available”Unfortunately for lawyers, clients gush about the long hours that partners work AvailabilityUp all hours: M&A partners score top for availability to clientsThere are wide variations within law firms on client satisfaction scores Quality of Work*Drum roll* And the law firm with the best associates is…Freshfields, Slaughter and May and Irwin Mitchell score highly in client rankings Client ServiceClients want clearer billsData shows that in house counsel are unimpressed with the level of transparency they receive on law firm bills
