The Legal 500 FAQs

Welcome to The Legal 500 FAQs section.
Here you’ll find the answers to our most frequently asked questions.

Search by keyword or browse the topics below to find what you are looking for.

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  • Q. I don’t want to use The Legal 500 Portal – can I email documents direct to you instead?

  • Q. Data Protection: is our confidential information safe?

  • Q. We need help filling in the Word/Excel template

  • Q. We need The Legal 500 submissions (Word/Excel) templates

  • Q. Must we use your pre-formatted Word and Excel templates?

  • Q. We don’t have our log-in details

  • Q. How do we use The Legal 500 Portal?

  • Q. How do we access The Legal 500 Portal (submissions site)?

  • Q. How does The Legal 500 do its research?

  • Q. How do you rank law firms?

  • Q. Can we use The Legal 500 logo in our marketing?

  • Q. Can we access previous years’ rankings?

  • Q. There are broken weblinks in the text

  • Q. The editorial text contains errors

  • Q. What if our specialist practice area is not listed in The Legal 500?

  • Q. We are not happy with our firm’s ranking. How are the rankings calculated?

  • Q. If we don’t provide a Law Firm Submission, will we still be in the rankings?

  • Q. Can we speak to an editorial researcher?

  • Q. How can we be part of The Legal 500?

  • Q. Does a practice (or firm) have to be a certain size before it can be editorially recommended?

  • Q. What is the difference between Editorial and Sales?

  • Q. We think we should be recommended. What do we do?

  • Q. Can we use The Legal 500 logo in our marketing?

  • Q. What readership research is there?

  • Q. How many clients do you survey?

  • Q. How many people use The Legal 500? What are your web stats?

  • Q. Will ConvertNow handle everything in my Chambers submission?

  • Q. How do we get ConvertNow?

  • Q. Do we have to use ConvertNow?

  • Q. What is ConvertNow?

  • Q. We have done a Law Firm Submission for Chambers. Can we send you that instead?

  • Q. Data Protection: is our confidential information safe?

  • Q. Will there be any new practice areas in the upcoming editions?

  • Q. What are panel appointments? What do we insert in that section of the Word template?

  • Q. Do you interview all firms who provide a Law Firm Submission?

  • Q. Can we withdraw a Law Firm Submission?

  • Q. Can we update a Law Firm Submission?

  • Q. If we send you firm and partner profiles, do we also need to send an editorial Law Firm Submission?

  • Q. Can we include one work highlight in submissions for two or more different practice areas?

  • Q. We have a publishable work highlight, but the client’s name is confidential. What do we do?

  • Q. How many work highlights should we include in our Law Firm Submission?

  • Q. How do we send you a Law Firm Submission?

  • Q. Must we use your pre-formatted Word template?

  • Q. Where can we find the Law Firm submissions templates?

  • Q. What is a Law Firm Submission?

  • Q. Data Protection: can we trust you with our clients’ email addresses?

  • Q. We don’t think all our Client Referees have been emailed by The Legal 500. Will you please check?

  • Q. We have uploaded a Client Referee list twice. What should we do?

  • Q. We have duplicated some Client Referees. Will you delete those dulicates?

  • Q. Can we add a name to the Client Referee list we have already sent you?

  • Q. Can we remove a name from the Client Referee list we have already sent you?

  • Q. How do we send you a Client Referee list?

  • Q. How do we put the client details into the Excel spreadsheet?

  • Q. Must we use your pre-formatted Excel template?

  • Q. Where is the Client Referee template?

  • Q. Will we see our Client Referees’ replies?

  • Q. Can you copy us in on emails sent to our Clients Referees?

  • Q. How many emails will our Client Referees receive?

  • Q. Can we include the same client for multiple practice areas?

  • Q. Will we know in advance when our Client Referees will be contacted?

  • Q. Must client referees have been involved in work listed in our Law Firm Submission?

  • Q. How senior should our Client Referees be?

  • Q. How many Client Referees should I submit?

  • Q. Can we add extra Client Referees?

  • Q. What do you ask Client Referees?

  • Q. Can someone who hasn’t been a client be a Client Referee?

  • Q. Who can be a referee?

  • Q. Why don’t you have the same deadlines as Chambers & Partners?

  • Q. Can we get an extension to the submission deadline?

  • Q. What is our submission deadline?