Focus on: knowledge as a lasting skill

The events that happened in the past two years have validated our efforts a decade back to drive the harnessing of technology for knowledge and streamlining workflows and processes in order to increase the value of the legal team.

As a primary party responsible for crisis management during the period of movement controls, the pandemic has given me the opportunity to synergise with various stakeholders and drive business continuity and risk management strategies benefitting from legal expertise. This has contributed to stakeholders’ lasting appreciation of the value of timely interaction with the legal team on the company’s strategic plans at various levels.

While the benefits of legal artificial intelligence and machine learning may vary depending on individual organisation needs, it remains to be seen if elements of expertise, ethics and humanity can ever be replaced. It remains clear that knowledge is a crucial driver for any technological advancement or professional development, even in its simple form. Yet, knowledge without usage and application is of little value. We strive to continue developing strategies to ensure a systemic collection of knowledge and experience and how to utilise our knowledge database to develop cost-effective legal risk management strategies for the company. With individual improvement in professional quality, collective improvement of productivity will follow.

My team members abide by these principles to build strong relationships with our internal and external clients and strong professional values such as open communication, fearless determination, sensitivity and discernment, adaptability, resilience, and finally, taking responsibility.

We are a key pillar to building sustainable business growth by ensuring that our company’s growth and profit are protected and sustained through compliance and effective risk management.