Rodrigo Cano Morales – GC Powerlist
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Central America 2023

Information technology

Rodrigo Cano Morales

Legal manager Central America | Transunion

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Central America 2023

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Rodrigo Cano Morales

Legal manager Central America | Transunion

 What has been the number one challenge that has impacted you over the past year? 

Central America is a region characterized by abrupt changes and regulatory discussions that do not necessarily happen gradually. This forces the legal departments of companies to maintain a constant state of alert regarding the evolution of all regulations of interest to the company, especially in the environments in which we are regulated. Compliance around the region increases in complexity and variety and that translates in the need of adapting our legal ecosystem to new regulations.  Regulatory developments in privacy and personal data protection, modernization of financial and credit risk policies, strengthening of corporate governance policies, cybersecurity regulations, among others, seem to be a common denominator in the short term for the region. Therefore, one of the challenges of every legal department is to be at the forefront not only of the technical legal aspects but also of the correct understanding of the situations that have an impact on the legal system while maintaining legal operational excellence with efficient resource management.

 

In which ways have you attempted to bring the legal department closer to your business colleagues? 

Legal departments are often seen as the bottleneck or the filter for problems. Changing this perception and integrating the legal activity of the company to the core business is of utmost importance. Our legal role should be conceived based on basic but fundamental premises: 1. To build relationships of trust between all areas of the company (internal) and with our clients (external). 2. To orient the activity towards the business expectations. 3. Perform a business immersion in order to understand the needs of our business units. 4. Maintain and replicate in our actions the values and organizational culture of the company and last but not least 5. Learn to prioritize. In a dynamic environment, clearly understanding the priorities of the business and their relationship with our legal management is key. Bringing our legal departments to our colleagues should ultimately be a natural action. Just as a colleague requires a financial opinion, data to analyze a solution, comments on the branding of a product, they will most likely appreciate the feedback and legal optics we can provide to them and therefore being able to become a business ally, turning the legal experience into an easily accessible experience.

About

Focus on: My company 

TransUnion is a global information and insights company that makes trust possible between businesses and consumers, by ensuring that each consumer is reliably represented in the marketplace. We do this by having an actionable and robust picture of each person. 

This picture is grounded in our foundation as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. 

Because of our work, organisations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalised experiences, and the proactive extension of right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. 

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