A defining moment in Hesham Fayez’s in-house career was his role in crisis management during Egypt’s 2011 political uprising, when he led billion-dollar transactions with significantly reduced headcounts. He also supported the Bahrain and Kuwait markets during this period.

‘The learning curve in this role is incredibly inclined ’, Fayez says. ‘The exposure to different markets, regulators, managing a cosmopolitan team and seeing things through the eyes of traders are equally interesting’.

In the midst of this highly pressurised environment, Fayez saved costs, implementing an innovative case-management system, among other measures.