Director legal and secretarial | ISS India
Ajay D’Cruz
Director legal and secretarial | ISS India
Team size: 12
What is the biggest risk facing your industry now and how are you preparing your organisation to deal with this?
Post-pandemic recovery is in progress, so legal partners need to support the business in the upward tick. There is a shift from traditionally run legal departments to becoming technology driven. Lawyers must upgrade their IT skills.
What is a cause, business or otherwise, you are passionate about and why?
Technology— I have always had a keen interest in technology and am known to be a tech-savvy lawyer. As a general counsel, virtual platforms are taking centre stage, focusing on automation, AI, and analytics, shaping the future service delivery of corporate legal departments.
Diversity and Inclusion — diversity strengthens our ability to adapt, problem solving, face complex challenges and compete. It creates a better reflection of society and a resilient and stronger legal department to serve customers better.