Have you had any experiences during your career as a lawyer that stand out as particularly unique or interesting?

The legal team has been at the forefront of several significant cases and transactions that reflect our innovative approach and operational excellence. Notably, we have secured substantial litigation recoveries across business units while also successfully mitigating claims amounting to over TZS100bn. These efforts underscore our commitment to safeguarding the company’s financial integrity and enhancing operational efficiency.

How are you bringing the legal department closer to your business colleagues?

The legal department has introduced innovations including the integration of artificial intelligence with the successful implementation of the Abby Legal chatbot. This initiative has significantly improved our legal team’s responsiveness and efficiency, showcasing our ability to leverage technology to enhance legal service delivery without incurring in substantial costs.