H&R Block Canada
As corporate counsel, vice president of human resources and the chief privacy officer for H&R Block Canada (HRB), Angela Jackson leads the highly respected in-house legal function at the international bank’s Canadian operation. Jackson’s team acts as a trusted advisor on human resources policies and practices to ensure that they reflect employment standards and comply with the occupational health and safety legislation. In addition to human resources matters, the team handles HRB’s privacy framework including all privacy policies, client facing documents, breach reporting practices and associate training. It is also in charge of revising CASL compliance policies and practices that are critical to the business. A nominator identified the team’s impressive quality highlighting that, ‘within the first year, [Jackson] led the team through a complete compensation review, renegotiated all employee benefit contracts to improve offerings at little to no increase in costs, implemented a new HRIS system, and increased the employee engagement scores for the country by 39% and over 60% within the human resources department’.