Ximena Santibanez – GC Powerlist
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Chile 2025

Consumer products

Ximena Santibanez

General Counsel | Walmart

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Chile 2025

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Ximena Santibanez

General Counsel | Walmart

Team size: 20

What are the most significant cases, projects and/or transactions that you and/or your legal team have recently been involved in?

We have actively supported the acceleration of Walmart Chile’s business growth strategy, navigating antitrust considerations and enabling both organic and inorganic expansion. Given the volatile geopolitical, economic and regulatory landscape, our legal team has worked closely with business and corporate affairs to anticipate potential shifts and mitigate risks. We have maintained focus on regulatory developments and their operational impact, ensuring agile and informed decision-making.

In a targeted scope, we have proactively addressed the future of work by aligning labour regulations with tech innovation. This includes legal strategies to manage cost pressures arising from new labour laws while preserving flexibility and compliance. Additionally, we have contributed to energy-related initiatives aimed at improving operational efficiency and cost control. A key milestone has been the implementation of alternative energy sources, notably the launch of our green hydrogen production plant, which reflects our commitment to sustainability and long-term value creation.

How do you approach managing legal aspects during periods of instability or crisis to ensure the organisation’s resilience?

During instability, cross-functional coordination is essential to enhance agility. Legal analysis must be technically sound, aligned with risk appetite, and protective of the company’s reputation, which is a key enabler of operations. That’s why Legal maintains an active presence in all strategic committees and decision-making forums; we have earned our seat by consistently adding value. Real-time information is critical, so we’ve leveraged technology to ensure timely, accessible data that supports accurate diagnostics and informed decisions. We have created a specialised data unit, that sits in Legal, that serves not only our team but the broader organisation. This allows us to shift from a reactive to a predictive role. Additionally, we have redefined the core competencies for our legal team, emphasising data fluency, business metric literacy, and collaborative skills. Above all, we reaffirm our unwavering commitment to integrity, which remains non-negotiable.

  

Have you had any experiences during your career as a lawyer that stand out as particularly unique or interesting?

I had the opportunity to lead C&C business in Walmart Chile. It was an outstanding, yet challenging, experience that deepened my understanding of commercial dynamics and highlighted the strategic value legal can bring to business decisions. It reshaped my perspective on how legal teams can drive impact beyond compliance.

AI has been taken seriously as a potentially revolutionary technological change in the legal world for a number of years now. Has it had a meaningful impact in how your legal team works in this time?

AI has meaningfully transformed our legal operations by enhancing data analysis, contract review and regulatory tracking. We have integrated AI-driven platforms to improve decision-making speed and accuracy, enabling a more proactive, scalable legal function. I expect IA to become a strategic tool for supporting legal work, but it will never replace legal judgement and passion.

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