Team size: 11  

What are the most significant cases, projects and/or transactions that you and/or your legal team have recently been involved in?

Among the most significant projects I participated in over the past year was the legal structuring and negotiation of a major strategic alliance with a leading retail company. This initiative was complemented by my involvement in the legal oversight and regulatory alignment of a new digital platform aimed at enabling agile online insurance distribution, enhancing both accessibility and customer experience. Additionally, I was honored to receive recognition from the Chilean Insurance Association (AACH) for my contributions to innovation and regulatory best practices within the insurance industry.

How do you approach managing legal aspects during periods of instability or crisis to ensure the organisation’s resilience?

Once the company defines its global strategy for navigating periods of instability or crisis, the legal team must align itself as a true business partner: proactive, flexible, and strategically focused. In these scenarios, our role is to anticipate and prioritise legal risks early, ensuring timely assessments and practical guidance.

Ongoing regulatory monitoring and a clear understanding of contractual obligations are essential. Adaptability is key: the legal function must be able to quickly respond to evolving scenarios without losing sight of compliance and long-term business continuity. Ultimately, legal must not only protect but also enable the organisation’s resilience and capacity to act with confidence in uncertainty.

Based on your experiences in the past year, are there any trends in the legal or business world that you are keeping an eye on that you think other in-house lawyers should be mindful of?

In the insurance landscape of Latin America, I am monitoring the increasing regulatory spotlight on transparency, fair treatment of clients, and the shift towards digital distribution. It is vital for legal teams to ensure that products and communications are easy to understand, especially as digital channels expand. There is also a growing emphasis on ESG compliance and climate-related risks, which are starting to influence underwriting and disclosure duties. Finally, the rise of AI in underwriting and claims is introducing legal and ethical challenges around data usage and the transparency of algorithms. In-house lawyers should take a proactive approach in these areas to support innovation while managing the risks that come with it. 

Looking forward, what trends do you foresee in the legal landscape over the next 5–10 years that companies should prepare for? 

In the coming five to ten years, legal teams are going to encounter a lot more regulatory challenges, particularly in areas like ESG, data privacy, AI, and cybersecurity. Companies need to gear up for tougher compliance requirements, a higher risk of litigation, and changing expectations from stakeholders. Legal departments will have to transform into proactive, tech-savvy partners—blending strategic thinking with a keen understanding of regulations—to navigate the uncertainties ahead, ensure resilience, and promote responsible business practices.