About

‘Having been in an in-house role with the company for 15 years, it has been a great journey to see it grow from a private limited to a blue chip listed company,’ reflects Veronica Lai, the multi-award-winning head of Starhub’s multi-awarding-winning team. During her long tenure, Starhub has expanded from pure telco to offering television and broadband services amid an industry in a state of perpetual flux on a local and global level. ‘The competitive landscape and regulatory regime have undergone seething changes,’ says Lai. ‘There have also been rapid changes in technology, with a push towards convergence across the media and telecoms industries. These necessitate a technically savvy and nimble legal team to keep pace’. In the face of the constant changes, for Lai the only course of survival is to be ‘creative’ and ‘willing to test new boundaries’ without compromising the company’s interests. Her team is structured along the lines of the business, so that each lawyer has their own distinct focus, empowering them to, in Lai’s words ‘take ownership, understand the commercial drivers, and hence be able to render more effective legal service’.