Team size: 7

How do you approach managing legal aspects during periods of instability or crises, and how does your legal strategy align with the broader business strategy to ensure the organization’s resilience?

During periods of instability or crises, I adopt a proactive and adaptable legal approach that aligns closely with the company’s broader strategic objectives. This entails fostering strong collaboration with key stakeholders across the organisation to understand evolving risks and challenges. We prioritise early risk identification and mitigation, ensuring compliance with applicable laws and regulations while remaining agile enough to adapt swiftly to changing circumstances.

In recent experiences — such as navigating regulatory reforms and economic uncertainties — my team and I have focused on pragmatic solutions, including leveraging alternative dispute resolution methods and embracing technology such as AI to streamline processes. Our overarching goal is to mitigate risks effectively while supporting the organization’s resilience and strategic agility.

What are the major cases or transactions you have been involved in recently?

Recently, our legal team has been involved in several high-impact cases and transactions. These include complex litigation aimed at fostering positive change within the insurance sector, with outcomes that could reduce key industry indices and result in more favorable conditions for our clients.

We have also advised on critical contract negotiations, investigations, and antifraud measures, which have contributed to successful dispute resolution and strategic positioning. One of our ongoing initiatives involves a groundbreaking litigation strategy aimed at industry reforms, reflecting our commitment to protecting our organization and advocating for beneficial market evolution. These efforts demonstrate our focus on legal excellence and broader industry impact.

Which legal tech organisations or products are helping you in your role?

Technology plays a vital role in enhancing our legal operations. We leverage legal tech solutions that streamline dispute prevention and resolution. Specifically, we utilise AI-driven tools to cross-check decisions, significantly increasing efficiency and accuracy in our operations.

Embracing these innovations enables us to optimise our resources, improve service delivery, and stay ahead of evolving legal challenges within a dynamic regulatory environment.