About

‘Always seeking to excel and constantly pursuing training initiatives which may increase legal, business and operational knowledge to support the business in a stormy regulatory environment’, Isabel Charraz is praised highly for her wide-reaching initiatives to foster a deep involvement of the legal department with the local business area, which has ensured a strong knowledge of the operational part of the banking and financial products. Charraz joined Citibank in 2003 as legal and compliance officer and in 2009 she was appointed country legal counsel for consumer, corporate and investment banking, alongside her responsibilities as compliance head for Portugal. During her time with Citibank, Charraz has undertaken many challenging projects, including the successful launch of the retail and internet business in Portugal, while at the same time overseeing the legal complexities of the credit card business. Her ability to navigate complex deals, along with her business acumen led her to assume a leading project role in all of the organisation’s local strategic decisions.