Tokyo Anti-Corruption Forum 2018

Anti-corruption and anti-bribery practices are a particularly pertinent issue at present, as next year the OECD will conduct its first evaluation of Japan since 2011. Last time Japan was evaluated, the results were far from flattering, with foreign bribery and kansei dango – a form of bureaucrat-led collusion to rig bids for public projects – cited as major issues which required tackling.

Chuck Duross, head of Morrison & Foerster’s global anti-corruption practice – who most recently served as a deputy chief in the Fraud Section of the Criminal Division of the US Department of Justice, where he led the Foreign Corrupt Practices Act (FCPA) Unit and was in charge of all of the DOJ’s FCPA investigations, prosecutions and resolutions in the United States – gave a scene-setting presentation to open the day – offering a unique insight into the practices of that agency, which has asserted increasingly broad jurisdiction and international scope. Duross was joined by Morrison & Foerster Asia-based partners, who each shared their practical experience:

  • Timothy Blakely (head of litigation, Morrison & Foerster, Hong Kong)
  • Daniel Levison (head of litigation, Morrison & Foerster, Singapore)
  • Chie Yakura (litigation partner, Morrison & Foerster, Tokyo)
  • Yuka Teraguchi (litigation partner, Morrison & Foerster, Tokyo)

In the first session, putting in place proper infrastructure to prevent anti-corruption practices was a common characteristic amongst those who had a successful track record of managing and navigating incidents. Duross provided practical insight into what government investigators look for and what to do when faced with crisis.

The issue of resourcing and staffing of the compliance function was the second key area of discussion, with a distinct contrast in the different approaches taken between the various organisations represented. One general counsel in attendance cited a strong relationship between the board and the compliance function as the top predictor for adequate investment and importance afforded to anti-corruption practices. Budget was a common issue for many in attendance, with the cost of investigations, as well as the perceived risk of a business relative to its budget, both cited as difficulties when implementing internal anti-bribery and anti-corruption programmes.

In the final session of the day, how technology can be used to improve compliance with anti-corruption legislation and regulation was discussed. Compliance training was the most common area of use for those in attendance and was most frequently utilised by major multi-national companies. One general counsel explained seeing a major improvement in compliance rates after developing the training into an interactive format, specifically a video game, with high scores rewarded with prizes.

Charles DuRoss – Partner at Morrison & Foerster and former head of the Foreign Corrupt Practices Act (FCPA) Unit at the US Department of Justice.

charles durossOne of the questions that our clients are frequently asking us is about the impact the Trump administration stands to have on FCPA enforcement. It’s well known that President Trump has publicly and repeatedly criticised the FCPA – so I think that’s a legitimate question for people to be wondering. But so far, from my perspective, I don’t think that it has had any impact on enforcement.

First, the Department of Justice has come out – both the Attorney General and the Deputy Attorney General – forcefully and vocally supporting the continued enforcement of the FCPA. They’ve stated that it’s the law of the land and they plan to continue to enforce it.

Second, we’re in front of the Department regularly on behalf of our clients, and from what I can see, there isn’t evidence that they’ve changed one bit. They’re just as aggressive. They’re just as demanding. They’re just as sceptical of companies as they have been for the last decade or so.

Third, you have to look at what they’re doing. Last year, there were more than $1bn in penalties, with more significant cases on the cards for this year. Also, last year you had the second biggest year in FCPA history in terms of charging and prosecuting individuals with criminal offences. Looking at the trends in enforcement, FCPA cases are continuing to be brought in the United States and abroad, both for individuals and companies.

So from what we’re seeing on the ground, nothing has changed – which isn’t a surprise – these are all career professionals and public servants, not politicians. That’s a common misconception. People look to a change in administration, whether it’s a Democrat or Republican in office, and its impact, but these are decisions made by people on the ground – not political decisions made by others.

It’s important to consider, too, the role that the FCPA plays not just in the United States, but internationally as well. The United States is a party to multiple anti-bribery treaties and has made commitments to uphold international law.

US policy for the last 20 plus years has been to encourage other countries to get involved in foreign bribery enforcement. That started with the OECD Anti-Bribery Convention, which was signed in 1997 and came into force in 1999, that really prompted a sea-change in enforcement. All countries that are signatories to the agreement are required to pass a foreign bribery law that looks a whole lot like the FCPA. But having the law on the books is only part of the equation, it also has to be properly enforced. From the US perspective, if the law is on the books, but isn’t enforced, then it’s barely a step removed from not having the law at all.

The US government has never shied away from going after foreign companies. If there is evidence of bribery it will be pursued, so long as the DOJ or SEC can establish jurisdiction – particularly if the country in which the company is domiciled does not have a strong track record of enforcement. That pressure can be applied both from a diplomatic and an enforcement angle, which incentivises countries to bring these cases themselves.

In the end, US enforcement continues apace and numerous countries have become much more aggressive in pursuing foreign bribery cases.

In conversation: Randi Ikhlas Sardoni, Head of Legal and Corporate Secretary, Panin Dai-ichi Life

GC: Can you tell me a little bit about your background, how you came to be working in-house, in the financial services industry and at Panin Dai-ichi Life in particular?

Randi Ikhlas Sardoni (RIS): I was born into a legal background family – my grandfather, father, uncles, aunts, cousins, brother, you name it. We hand over books from generation to generation. But that is in the private sector – surprisingly there has been no one working in-house – so I had to take the first step in the family. I only spent a couple of months in private practice, and then I took my career to work as in-house counsel at one of the biggest state-owned banks in Indonesia.

I found out that the insurance sector in Indonesia was growing and offering a lot of opportunities and challenges, and also that there was a scarcity of local talent. With the economy growing and many insurance companies entering the Indonesian market and competing for the same talent, there is a shortage in the market. Now I am at an insurance company, and have fallen in love with the sector.

GC: What are the main challenges of the Indonesian insurance market?

RIS: Indonesia is an emerging market and has high potential for the insurance sector. The main challenge currently is the market penetration. Insurance penetration in Indonesia is still around 2.9% compared to GDP. Singapore, Thailand and Malaysia have much higher penetration.

GC: Why is it so low?

RIS: I think one of the problems is financial literacy, particularly insurance literacy. There is scepticism about the insurance industry in Indonesia. The Indonesian financial authority, the OJK, has addressed this issue and it has required insurance companies to have a campaign for financial literacy, to increase market penetration.

GC: Can you talk a little bit about the regulatory environment in Indonesia?

RIS: The legal team will transform – we are no longer a braking system in the car, but we will become a navigation system. We are shifting our role from the defending player into the playmaker. We have to be able to provide strong legal advice and also excellent risk advice to the board and this ability will help the board to be the one sitting in the driving seat to direct the company. The legal team has to have strategies for providing sound legal input with strong business acumen, in anticipating changing regulations.

In ensuring the fair and supportive regulatory reform, government relations activities must also be addressed. General counsel must act as the advocate of the company by utilising the industry association bargain with the regulator.

GC: Are there any other main business challenges that the company is grappling with at the moment?

RIS: There is an untapped market in Indonesia. To become one of the top five or top three insurers in the Indonesian insurance business, we as a company have to produce a value proposition for prospective customers, cover for all the various social and economic channels, and develop the ability to penetrate the untapped market and create the system of brokerage. Indonesia has such a huge population, with only 2.9% market penetration. Currently many of the population are in a household of mainly generation X and Y. So that will be the focus of the company, and we are helping the company to be able to achieve those goals.

GC: What does your workload look like day to day? What occupies the majority of your time?

RIS: As the general counsel of the company, I am of course the subject legal matter expert. Currently, legal issues are still dominating the daily workload. However, standardisation of legal work and IT have helped users to have faster and more immediate attention from the legal department. So aside from the helping with the legal issues, we are currently in the process of designing a platform for stakeholders to have their wholesale legal needs met in one IT application, in one single window.

We are asking our stakeholders what is their expectation of the legal department, and then, in a couple of years, we will have that kind of application.

GC: What has been the highlight of your in-house career so far?

RIS: Probably experiencing a fast-track career compared to my peers in the market and the industry. Despite being part of the millennial generation, the board has entrusted me to serve them with the company secretary function and also with the counsel of the company. I think I certainly understand that this responsibility has to be managed properly, and also as currently we are in the spirit of the Asian Games, I am co-opting the energy of Asia tagline to the legal team – that youth spirit. My team are the problem-solvers, and we operate as a start-up legal team within the company.

GC: What does your legal team look like?

RIS: We currently have a lean, but highly effective legal department. Currently we have three lawyers – one who is responsible for corporate legal and secretarial, another responsible for government relations, and another for litigation respectively.

GC: What has been the most challenging moment of your legal career so far?

RIS: We are currently helping the company to embrace a new era, and we are also repositioning our place from legal advisory to business advisers. We are now really trying to create initiatives that translate that vision of legal and business advisers. We are trying to really listen to the business units and respond to them. We are now even thinking about having an internship programme into the business units, so that the legal team have experience in the business unit. After that, they will go back into the legal team with the proper knowledge – not only sitting at the desk doing the legal job, but really knowing what the business person is doing and experiencing for a certain period of time.

GC: What have been the major challenges or activities for you and your legal team over the past year?

RIS: One is always about digitalisation. Everyone is doing this, and we are now also expecting to be able to adapt and support the company in the digitalisation process. Technology has been a topic of conversation within the industry. We are in the age of the digital disruption, financial technology disruption, and now people are looking at insurance technology (instech). So that will also be something that we have to be able to adapt to, and also help the company to compete with that.

In terms of regulation, insurers have to be ready to spin off their Sharia units, as required by the 2014 insurance law. We have to submit the blueprint for the spinoffs by 2020, and they have to have spun off by 2024, so this is becoming a hot topic of conversation everywhere in the industry. We have to be able to ensure that the process of spin off is running smoothly and successfully.

Now, the issues relate to how to ensure that when the spinoff company is independent from the holding company or the conventional company, it will be competing with the other Sharia companies in Indonesia, and not with the conventional company.

There will be a lot of discussion about how to also train the financial advisers. Currently, we have financial advisers that hold two licences, a conventional licence and a Sharia licence. But after the regulation takes effect, they have to advise just the conventional or just the Sharia businesses. So these are will be several things that have to be taken care of and discussed properly.

GC: What else have you got coming up on the horizon over the next 12 months or so?

RIS: The next 12-24 months will also be about how to simplify the insurance process, to help society increase financial literacy, so people will be able to understand an insurance product properly. We all know that there is so much complicated language, so we have to able to simplify that language into more commonly understood language for society. I think that will also be the process over the next 24 months.

Inside Out: Managing Legal for GSK in Asia

  • Tugbay Ekinli, VP and associate general counsel, emerging markets
  • Nicola Fell, VP and associate general counsel, head of legal operations international
  • Peggy Lim, senior counsel, Asia Pacific consumer healthcare

GC: As the leaders of international legal teams, what are the main challenges of managing your team from afar?

Tugbay Ekinli (TE): For me, the time zone is the biggest challenge. Between me and some of my lawyers, there is a 15-hour time difference, which means we are almost never live at the same time during the business day. My typical day looks like this: I start with China and my Southeast Asian teams. In the afternoon, I work for the Middle East, North Africa and UK-based teams. At night, after 9 pm, it is my Latin America time. We don’t have much of a work-life balance because of that, but it’s the same for Nicky and for all of us.

We are using several different technological tools to have our team meetings every month. We use Skype, WebEx and VTCs to connect with our teams.

Peggy Lim (PL): I think we make it work. Although there is technology, we do try to have at least one formal face-to-face meeting a month, and then individually we have regular calls on a wider team basis. For example, I have a call with the Asian Pacific Consumer Healthcare lawyers on a bimonthly or quarterly basis, where we use the opportunity to share common issues, emerging trends, lessons learned, things like that, so that we do try to connect that way using technology. I think that has worked.

Nicola Fell (NF): I have found that this requires a different source of management and leadership. In the past, I think my teams have largely been co-located with me, bar one or two exceptions. Now, it is very different. I’m having to think much harder about timing, the logistics of communication, and how to help the lawyers feel connected when they are a lot further from the centre and from each other.

GC: Between you, you are responsible for many lawyers in many different cultures and jurisdictions. How do you account for that as leaders?

PL: I think firstly, the hiring process and talent development is critical, because ultimately we need to be able to rely on and trust the teams in the market. Working at a regional level, you can never be the expert on the local laws and regulations.

From a cultural perspective, Australians and New Zealanders are quite different from, for example, your Southeast Asia and China colleagues, so just being aware of the cultural difference is necessary. And not just in the human-to-human interaction, but also the environment: understanding the business environment that presents itself in different markets is important for us to be able to provide practical advice, as well as the right type of guidance that the team needs.

NF: I fully agree. I’ll add to what Peggy said, as much as we all travel to be with our teams individually, we can’t know everything that’s going on in an individual market. That’s actually not what the role is. I quite often see it as being more of the glue. You’re helping your team members to access information, resources, and be central bodies of subject matter knowledge.

The fact that we’re well connected across the organisation means that if a lawyer in Australia has got a problem, and we’ve seen the same issue come up elsewhere, we provide that connection and make sure the knowledge is being shared. Or, if they need access to a subject matter expert who’s sitting in London, we connect them. That’s a big part of the role. Obviously, we can provide coaching and guidance and be there as an escalation point, but we certainly can’t be taking every decision.

TE: Our roles are really leadership roles. Under the three of us, there are more than 160 lawyers, and this team is managing the legal teams in more than 125 countries.

Our role is essentially managing those who are leading the legal affairs in those countries. Sometimes we are supporting them on some country matters or policy matters, but generally, our roles are managerial rather than operational.

GC: With the pressure to do more with less always a concern for in-house counsel, how important is innovation to the legal team?

NF: I think it is becoming increasingly important. It’s actually quite difficult to measure what is the value of your legal function, when a lot of it is about risk avoidance.

We have a philosophy that we call ‘business partner guardian’. We partner very closely with the business, so that we understand what they’re trying to do, and we try to operate in solution mode wherever possible. But we also have what we call a guardian function, which is ultimately to help manage the risks and, frankly, corporate reputation.

Our client is GSK, as in the corporate. It’s not an individual business leader or an individual business team. We have to navigate that interface, but I think because we’re so closely plugged in with the business, we’re very conscious that we can’t just be a corporate overhead, and we need to really feel we are adding value. I think that horizon scanning and trend spotting is increasingly an important part of the role.

I think in terms of trends for us, we’re starting to look much more as a function on what we call the digital agenda, the use of technology, which isn’t just in terms of our business units, but it is also how we can operate more efficiently within Legal.

For example, in a few parts of the function, we’ve developed chat bots to deal with frequently asked questions, not necessarily just around legal advice, but things such as: ‘What’s in our policy on this matter? Who needs to sign this contract? What level of authority is required?’ We’re always trying to think of ways to reduce the need for a lawyer to spend any time on that.

TE: Innovation is at the heart of GSK. It’s our job as a company and, therefore, the legal function is also trying to innovate.

Sometimes, the innovation comes from the bottom, which, from my point of view is the best kind of innovation. In our LOCs, or local operating countries, the legal team are the people who know the daily operations best. Therefore, their innovations are generally much more efficient in terms of managing their daily workload. As leaders we are always listening to them, and we are always giving them a chance to present what they have found, what they have innovated, and then trying to make those tools available in other countries where appropriate.

As a real-life example, in Pakistan, which is one of my countries, a very junior lawyer, 24 years old, innovated a very simple contract management tool. We let her develop that tool and are now using it in 35 countries in emerging markets, which has given us a lot of savings, both in terms of working hours and, of course, financially.

GC: Looking at the wider industry in which GSK operates, what trends do you see currently taking place and on the horizon?

NF: I think the whole digital revolution is definitely changing. Pharmaceuticals is just as much impacted by that. New digital platforms, new ways of trading, e-commerce, digital innovation – obviously, all of that raises a host of legal issues.

Sometimes they’re the same issues that we’ve always had in old ways of working, but you need to understand the new world and new ways in order to identify them.

There are definitely trends around digital, data privacy, in the same way that all our business units are innovating, and finding new channels to reach patients and consumers. That’s one very general observation.

I think we are a highly regulated industry. We always have been. But the regulatory environment continues to get even tougher. I think compliance plays a huge part in what we do, and with that comes increasing regulatory scrutiny, inspections, and investigations. This type of lawyering is not just traditional contracting and counselling.

I think in our industry specifically, almost every market and every government is going to be preoccupied with the cost of healthcare and the increasing burden of ageing populations. A lot of regulation varies, with different mechanisms in different markets, but the pricing of pharmaceuticals, reimbursements to governments, public healthcare and access to medicine – issues like this are a hot topic.

GC: How would you characterise the mission of the legal team for the next five years?

NF: At GSK, we’ve gone through an evolution where we’re trying to be less and less a disparate bunch of functions with our own mission statement. We’re actually all trying to align much more around the corporate mission.

We want to help our business to be more competitive, so that’s definitely been a shift in our philosophy. But we want to be competitive in the right way, aligned to our values. We’re very focused on the GSK mission, which is around how we can best serve the needs of patients and consumers. We’re quite focused on our roles to support the business, but it’s really aligned to what GSK is trying to do, rather than having our own mission to be the best legal function in the industry, or whatever that might be.

TE: I agree. Another is the continuous development for our teams in the next five years. Most of the young lawyers working in the local operating countries today will be the leaders managing the legal function tomorrow. We’re focusing more on their development, focusing more on people and developing them better, so that we can usher in the future legal leaders of GSK.

PL: I would agree with all of that, and add that we want to be the best business partner guardian we can be. Then of course, you have to peel underneath that and say, ‘What does that mean?’ It’s understanding your business, being innovative, and supporting the business in terms of the agenda it has, both from a patient perspective, and from a business perspective.

In conversation: Dominic Gyngell, general counsel, Speedcast Industries

GC: How did you get to your position at Speedcast?

Dominic Gyngell (DG): I had been at BT for 13 years when I got approached by Speedcast in 2014. It was really interesting because it was telecoms-related but a much smaller company with big ambitions. It had achieved impressive growth, the company had been around in some form since 2001 but it was only when it was listed on the Australia Stock Exchange in 2014 that it landed on its feet and started to grow an aggressive international strategy.

GC: Were you involved in the company’s listing?

DG: I joined in early 2016 post IPO – it was a steep learning curve for me. I am involved in continuing disclosure obligations in Australia and since then we’ve done a number of things including two more equity raisings in Australia and a refinancing programme where we moved our debt from Australia to the US market.

GC: How have you grown the legal team in that time?

DG: The legal team was small at first, there were just three of us when I joined. Since then we’ve expanded, we have 15 lawyers globally. We provide satellite communications to some pretty remote parts of the world, operating in over 100 countries and with offices in 40.

Our largest markets are the US: we do a lot of work for the US government, large energy companies such as ConocoPhillips. We do work in Southeast Asia and Africa, and dealing with regulators and governments in the US is very different from working with businesses in Myanmar and Kazakhstan. It really varies.

GC: How is the legal team structured?

DG: We are organised regionally, we have a team based in the Americas, one covering EMEA and one in Asia.

GC: What does your job look like on a day-to-day basis?

DG: The role is very diverse: this week I’ve been dealing with labour disputes in Brazil, new customer contracts, board meetings in Angola and Sydney, a property deal in Peru, whilst balancing all the day-to-day operations. Every day is different. My job has changed a lot since I joined when we were a $200million company; today we have revenue of 1 billion US dollars. We’ve gone from 300 staff to 1500 in that time. We’ve got a lot more sophisticated. A big part of my job is working on M&A; we’ve done 15 deals since 2012. We acquired our most recent company last week – one of our largest competitors in the US, Globecomm. They operate in 100 countries.

GC: What sectors do you cover?

DG: Speedcast has four main divisions: maritime, which includes providing telecommunications services to cruise ship operators around the world, and commercial maritime, which covers smaller vessels. Energy is our second biggest division – our main customers are offshore oil and gas companies. We are increasingly serving governments, as well as the military, mining companies and NGOs.

GC: What are the biggest challenges on the horizon for you over the next 12 months?

DG: Compliance continues to grow – we are seeing a lot of change with regards to ethical compliance. Anti-corruption, bribery, regulatory compliance, all remain key issues for our type of business. We have just done a large GDPR programme in Europe, and I expect to be dealing with increasing data protection legislation.

From an internal perspective, we are focusing on integrating the 15 new businesses we have acquired. A large part of this is bringing together different teams, and this will be a challenge getting our systems aligned and dealing with cultural issues.

GC: Have you introduced technology within the legal department?

DG: We’ve just launched a programme to digitise all of our customer contracts onto a single database that can be accessed by the whole legal team and operations. For the first time, we can get centralised data on all of our larger customers and our supplier contracts. We deal with dozens of bids and contracts around the world so we have also automated our approval processes, so that they are all on one system.

Horizons: global trends in employment law, Edition 1: Women in Work

Shifting ground for businesses

As we have seen in 2018, the next high profile public exposée is never more than an unexpected tweet away. Businesses are now subject to an ever-increasing level of public scrutiny, facilitated by an always-on, 24/7 news cycle, amplified by social media-fuelled empowerment of the individual. The resulting series of social campaigns have stoked public awareness on a global scale and created an unforgiving environment for employers.

The ground is shifting under the feet of businesses, with boundaries between employers, workers and the public, in a state of flux. These changes are compounded by generational shifts in culture, a war for talent, increasing demand for corporate transparency and rising customer and government expectations.

‘As the Gender Champion for Eversheds Sutherland International, I am closely involved in our efforts to boost diversity, such as our new female career development program, our target for 30% of partners to be female by 2021 and our leadership team taking direct responsibility for hitting the target. As an employment lawyer I also see many of our clients responding positively to gender balance challenges. It really does feel like a new momentum has been reached and there is no turning back now.’

Diane Gilhooley

One example illustrating the dynamics of this new landscape is the #MeToo campaign against sexual harassment. The campaign, which started last autumn, has been googled in almost every country on the planet. The scandals unfolding on the back of #MeToo have led to a new scrutiny of individuals and the companies they represent. It has also led to greater focus on equality in a work environment in the broadest sense.

As a vehicle for victims to speak out, #MeToo has sparked a revolution; the Time’s Up Legal Defense Fund, raised in response to #MeToo, has already received more than 2,700 requests for assistance, across nearly every state in the US. On the other side of the Atlantic, a government inquiry into sexual harassment in the workplace has resulted in the suggestion of a mandatory duty on employers to take steps to protect workers from harassment and victimisation, with a breach of such a duty constituting an unlawful act and subject to enforcement action from the Equalities and Human Rights Commission (EHRC).

Economic drivers for gender equality in Asia

McKinsey estimates that advancing gender equality across Asian economies could produce a 12% increase over business-as-usual GDP by 2025, making this an important economic issue for businesses, as well as a societal one. While progress has been made, this large GDP discrepancy underscores how much still needs to be done. Furthermore, in contrast to the US and Europe where compliance with anti-discrimination legislation has driven workplace equality, Asian businesses and multinationals are expected to play a greater role than law-makers in delivering change.

‘For my clients, advancing gender equality is not about legal risk – it is about doing the right thing for their workforce and their business. While there are workplace laws to protect women against discrimination in many Asian countries, not all have comprehensive regulation and enforcement is variable,’ says Jennifer Van Dale, head of Eversheds Sutherland’s Hong Kong and Asia Pacific employment practice.

However, there is no one-size-fits-all solution to boosting female recruitment, progression and retention across the region.

Japan is the fastest ageing society in the OECD, making the improvement of women’s employment participation a priority. However, there is a sharp division of labour in Japan, with women doing more than three quarters of the unpaid work and caregiving, while men work very long office hours.

In India, societal issues have similarly resulted in low female participation in the labour market. In white-collar employment, a lack of quality childcare deters female employment and has led to some employers offering childcare support. Likewise in Singapore, cultural attitudes relating to gendered childcare remain and employers are investing in equal-access, family-friendly policies to support further progress.

Van Dale adds: ‘While there are different societal, economic and cultural issues underpinning gender inequality in each country across Asia, there are two consistent regional themes that businesses are seeking to address: lower female representation in quality jobs and in senior positions.’

Amidst these growing pressures, businesses have often appeared flat-footed in response, promoting even further scrutiny from the public and officials. However, the likely impact on future policy and government intervention is significant.

To avoid growing risks around brand, reputation and future talent-shortages, businesses are facing pressure to get more women into work – particularly skilled and senior jobs – close gender pay gaps and create inclusive workplaces. Regulation is playing its part, with new equality reporting duties, targets and related measures being implemented in different jurisdictions.

Managing new expectations requires a comprehensive look at a range of issues if there is to be a real change in culture. Whilst some businesses are comfortable that their diversity records stand up to this new level of scrutiny and expectation, others are not – or can’t be sure.

This article takes a look at gender developments in a global context, alongside a summary of the clear business risks that organisations face by not tackling these challenges. We also include our observations on how these complex issues are affecting organisations in different countries and continents across the globe, with specific examples and input from our international employment team.

Gender developments in a global context

According to OECD research, women are more likely to work on a part-time basis, are less likely to advance to management positions, are more likely to face discrimination, and to earn less than men. The research notes that gender gaps tend to increase with age, reflecting the role that parenthood plays in gender equality – motherhood typically having negative effects on workforce participation, pay and career advancement.

Since 2013, about two thirds of OECD member countries have put in place new gender pay policies involving greater transparency, with companies increasingly required to analyse and disclose their gender wage gaps. Many countries have also introduced measures to encourage fathers to take parental leave.

Early lessons learnt from compulsory gender pay gap reporting in the United Kingdom

A new British law requires larger employers to publish annually their gender pay and bonus gaps, showing the difference between the average hourly pay and bonus pay of men and women.

‘Some employers have real concerns that a continuing gender pay gap will harm staff recruitment, engagement and retention – just when they are already experiencing a skills shortage,’ says Shirley Hall, senior employment partner at Eversheds Sutherland.

April saw the first deadline for organisations to publish their gender pay gap data and it was a bruising time for some brands. As other countries move to strengthen or introduce new gender pay gap measures, what are five early lessons learnt from the British experience?

1. Pay attention. Gender pay disparity has become an executive priority: in our recent survey of senior chief people officers, 45% reported that gender pay disparity was a high or very high priority.

2. Get ahead of the data. Conduct your own informal gender pay reviews to understand your pay gaps. It is better to be prepared, than appear surprised by your own data in the glare of publicity.

3. If you are going to act, don’t delay. While employers cannot change societal issues by themselves, they can address their female talent pipeline.

4. Clear messaging is key. Companies reporting unfavourable pay gaps found it hard to explain the data to their employees, customers and investors. This underlines the importance of effective internal and external communications.

5. ‘What gets measured, gets done’. In 2019 and beyond, comparisons will be made between an employer’s pay data year on year. Where gender pay gaps appear to be static, employers might expect hard questions to be asked.

Meanwhile, a recent Harris survey of US employers found that a third have taken new steps to combat sexual misconduct (Reuters), although the majority reminded employees about existing training or policies.

We know that employers cannot fix the workplace gender challenge on their own. At its roots are social, cultural and economic pressures that influence the educational and employment paths that men and women follow. Governments and the public must play a significant role if change is to happen. Societal pressures also differ by country, demanding a nuanced approach by global employers. However, expectations are growing that businesses will play their part.

Business risks of not acting

Not acting to improve gender equality exposes businesses to reputational, legal and financial risks. These risks have existed for years, but tipping points are fast being reached, and what was acceptable then may not be now. Some employers are being caught off-guard with potentially serious repercussions. The effects of ever increasing media scrutiny have already been felt in the UK, with a growing trend of exposées that have highlighted individual employers as they were forced to disclose their gender pay gaps for the first time.

Breaking down workplace gender stereotypes and parental stereotypes in the Nordics

One way to improve women’s equality at work is to address the parenting divide in countries where women are typically the primary carer. The belief is that a move towards shared parenting would lead to women being less likely to leave work and to experience maternity-related discrimination, so the ‘motherhood penalty’ declines.

In policy terms, the Nordic states have led the way by providing paid, fathers-only parental leave to accelerate culture: Sweden has 90 days’ leave reserved for fathers, Finland has 54 days and in Norway, fathers-only parental leave was extended from 10 to 15 weeks as of 1 July.

Take up of parental leave by fathers is low worldwide, whereas Nordic countries achieve higher rates. Alongside this, some employers have also committed to flexible working practices demonstrably aimed at both men and women.

‘Experience in Sweden shows that parental leave for fathers needs to be well paid for it to be taken up for longer periods than a few weeks,’ says Per Westman, Head of Eversheds Sutherland’s Swedish employment practice.

‘Cultural norms have to change even more to tackle the stigma around men asking for leave. However, Swedish men with prams are a familiar sight, and in some organisations it is frowned upon for fathers not to take their share of leave.’

Employers in countries without Nordic-style, state-paid parental leave may decide to provide their own company-funded leave. This is a strategic decision, weighing the potential costs (company-funded parental leave is typically between 70-100% of basic salary) against the talent, reputational and other benefits and, importantly, the deep-seated change involved to deliver success.

However, boosting the affordability of parental leave is not enough. Employers must also address the organisation’s culture – so that men feel encouraged to take leave. Otherwise, male employees may remain concerned for their career prospects and the new policy may fail.

The use of non-disclosure agreements (NDAs) for allegations of gender discrimination and harassment is another recent example. The #MeToo campaign emboldened some workers to speak out, some breaching their confidential settlement agreements and, in the process, generating a public backlash against their use. Now, the use of NDAs in such situations presents new risks. High-profile NDA cases in the US led to changes in the tax laws relating to payments made under these NDAs. Use of NDAs has also led to allegations that employers prefer to suppress gender diversity challenges than to make improvements.

An effective employer response will typically require more than reminding employees of existing HR policies. Companies whose top management regard inclusion as a competitive advantage, an enabler of growth and as a core part of their organisations’ culture and brand are most likely to succeed (MSCI), particularly as demand for talent intensifies.

Key takeaways for businesses

  • The link between diversity and corporate performance is becoming better understood and is expected to result in increasing investor demands.
  • While societal issues affecting female workplace participation differ by country, there are consistent themes driving gender inequality across employers globally.
  • These include: a lack of women in senior positions; the impact of motherhood and unpaid caring roles on female pay and advancement; too few women pursuing more lucrative science and technical careers; and the global gender wage gap.
  • Addressing such corporate gender inequality issues, particularly where they are substantial, requires strategic engagement from the top, not simply a new HR policy. This is because the causes are often complex, they typically require funding to address, consistent prioritisation to overcome and there is no overnight fix.
  • Some businesses are already making great strides in this area, introducing innovative programmes, publicly setting gender equality targets, reporting on their progress and holding the senior management team to account.

Japan’s New Future

Nowhere is there a more striking example of a global trend towards ageing and falling populations than Japan. Japanese government figures from 2013 put the median age at 45.9, with a fertility rate of 1.43 – below the 2.04 required to maintain population levels. By the end of this century, Japan’s population will have shrunk to 84.5 million, down from 127.5 million in 2017, according to the United Nation’s World Population Prospects 2017 report.

Especially sobering is Japan’s ‘potential support ratio’, or the number of working-age people per retiree. The UN divides the number of people aged between 20 and 64 in each country by the number of over-65s, revealing Japan’s ratio to be 2.1 – the world’s lowest.

Of course, Japan is not alone. Widespread sluggish and slowing population growth means that the engine for the global population will not be the most developed and prosperous countries, but less developed regions. Africa for example, where youthful populations, falling infant mortality rates and rising life expectancy are causing a surge ahead in the population stakes, according to projections in the UN report.

The same report details a global rise in the number of people over the age of 60, most markedly in Europe, where over-60s number 25%.

Asia largely follows this trend. Although predicted to be the second largest driver for future population growth, this growth will slow over time, while the proportion of its population aged over 60 will rise from 12% in 2017, to 24% in 2050, predicts the report.

But for frontrunners, like Japan, this means not just a ticking social security time bomb and potential future tax rises, but many challenges for businesses in the here and now.

A disappearing workforce

The impact on the workforce is most visible in customer-facing sectors, such as retail, or the service industry.

‘What you do notice in Japan is that there’s a higher penetration of people in their 60s and early 70s active in the workforce in service industries. I don’t think they work full-time, because of the social security system, but, for example, the lady that cleans the common areas and the bathrooms, she’s probably 70 years old,’ says John Vigman, general counsel for Japan at Veolia.

Nobuo Kawakami, country legal counsel for Japan at pioneering technology leader, ABB, believes that changing generational aspirations are exacerbating the issue:

‘In Japan, one in every five people is within a decade of retirement. At the same time, the population is declining, and the younger generation do not want to perform monotonous or strenuous jobs or work in harsh environments. In most of the cases, these jobs are not attractive to people who have grown up in a digital world, also they often have lower compensation levels,’ he explains.

‘The service sector needs to evolve its business model. 24/7 business operations are already not sustainable in some areas due to worker shortages, so they’ve been forced to decrease operation hours from early morning to late evening versus 24/7.’

‘In at least three sectors the response has been to start hiring foreign workers.’

The problem is most pronounced in rural towns, where, stripped of young people lured away by the bright lights of cities like Tokyo and without an influx of foreign students, older people are left to keep things afloat. As a result, sectors like agriculture have been particularly hard hit – a 2015 census conducted by the Ministry of Agriculture, Forestry, and Fisheries put the average age of a farmer at 67.

Keep active and carry on

Not all sectors have such a conspicuously greying workforce. But older workers could be set to become a fixture at many workplaces, despite the traditional Japanese workplace model of mandatory retirement at 60.

With Japan’s notably high life expectancy meaning that people can expect to live into their 80s, Japanese people often want to work longer. A 2014 government survey of over-60s, quoted by leading Japanese think tank Nomura Research Institute, showed that more people than in any other group stated that they would like to work for as long as possible.

‘We hired a former employee who was over 60 to help out on a part-time basis (against some internal resistance) and I would have liked him to work more, but because he’s already receiving his government pension, apparently he’s limited in the number of hours he can work,’ says Vigman.

‘I think that’s unfortunate. In other countries you can work and you don’t have to pay the same amount of tax on income received, but here it would apparently affect his overall pension from the government.’

In many cases, the desire to work post-retirement is down to the importance of continued contribution among older people, and the sense of belonging that this fosters.

‘A 60-year-old or a 65-year-old – these people are actually very, very young,’ says Claire Chino, former general counsel of Japanese trading house Itochu.

‘Japan enjoys longevity and there are some very capable people, physically and mentally. I think one issue is how do you actually utilise retirees who are still very active? I was told that when it comes to volunteering, the largest number of volunteers by age bracket and also by gender, are actually men in their 60s and 70s.’

Equally, research has shown a greater willingness among working-age people to work with older people. Nomura Research Institute surveyed almost 2,000 people about their attitude to working with over-65s, and more people reported either being pleased to work with older people or ready to work them with under certain conditions, compared to robots, consultants or foreign workers.

However, despite the Japanese workplace being one of long-term employment – with a wage system based on seniority and a requirement that companies that set a retirement age of below 65 must have a continued employment system to ensure workers are protected throughout their working life – in practice, if they work beyond retirement age, many are forced to relinquish their former title and salary. The government has reportedly made noises towards raising the retirement age, which many may welcome, given the fact that in 2013 it committed to gradually increasing the age at which retirees can claim a state pension from 60 to 65 by 2025. More recently, reports suggest further plans to up this to 71, raising the spectre of an income gap.

Open for guests

Immigration is a contentious topic within Japan, a country which is often said to be 98% ethnically homogenous. But past opposition to immigration seems to be fading, not least among the government, which earlier this year indicated plans for a new ‘designated skills’ residency status for foreign workers in agriculture, social care, construction, hotels and shipbuilding, according to a June 2018 report in the Financial Times.

According to an earlier report in March, in The Japan Times, statistics released by the Japanese Justice Ministry show that foreign nationals resident in Japan grew 7.5% during 2017.

In big cities at least, foreign labour does appear to be visibly on the rise.

‘In at least three sectors (healthcare, retirement homes and convenience stores) the response has been to start hiring foreign workers. The headline countries supplying this labour are the Philippines, Nepal and China, but there are also a respectable number of younger workers from Western countries, including the United States,’ says Chris Drake, former APAC general counsel for a European investment bank, now managing partner of Tokyo law firm Drake Partners.

In Nomura’s predictions, robots feature heavily.

‘I live near Temple University Japan Campus and the closest convenience store is a Lawson, owned and operated by a young Japanese couple. Their two primary support staff at the store are both bilingual American girls, who seem to have settled into a permanent job routine. You would never have seen this even five years ago,’ says Drake.

Nevertheless, even under relaxed conditions, foreign workers will not be allowed to stay permanently, or bring their families over.

‘I think what the Japanese are trying to do is manage immigration so as not to disturb the overall culture. [Foreign workers], unless they’re on some sort of working visa for a limited amount of time, tend to learn the language and adapt, because you have to,’ Vigman explains.

‘In Japan they have the concept of muragaisha or ‘village mentality’ – it’s the idea that you stick together as a village. In my wife’s hometown, every month or twice a month, they all get together and do various civic duties that one would expect from the municipality. There’s no law that requires them to have to do it, but they would never not do it for fear of sticking out. My wife has even travelled back 160 km to her hometown to replace her mother when she is not able to assist in these duties.’

Challenging old mores

Demographic changes with a shrinking workforce and domestic market, mean that old mores are being challenged, bringing opportunities for new models. According to a 2017 article in Nikkei, foreign acquisitions by Japanese companies rose by 30% in 2016, to a record 10.91 trillion yen ($97.9 billion).

‘For several years now, larger, more established Japanese companies in the “mature” local market have realised they have to look overseas if they want to continue to grow their business – and they are getting better at it,’ says Drake.

The potential for e-commerce remains great too, with 48% of older people over 60 owning smartphones in Japan, including some developed specifically for older people. However, the utilisation rate of e-commerce is still slow – under 20% according to Ai Sakata, a member of the ageing industry and senior workforce research team at Nomura Research Institute.

‘Some older people can use e-commerce but most of them cannot reach that level. They can only do telephone or text or email or easy SNS apps,’ she explains.

‘But we expect that future older people, who are getting used to technologies, will have more versatility to start e-commerce. We think it’s not so far in the future that older people will start to do shopping online.’

Do the Robot

Perhaps the most arresting departure from old mores in the Japanese workplace is the introduction of non-human workers, as technology companies step into the gap left by worker shortages.

ABB, the Swiss robot manufacturer, has seized the initiative in Japan, diversifying its customer base to address labour shortages in the food and beverage sector

‘In the past, the majority of ABB’s customer base for robots included large companies such as the major automotive manufacturers and their first-tier suppliers. However, many other industries, driven by both shortages of workers and global competitiveness, are increasingly turning to robot automation. To support these new robot users, ABB takes a strong solutions approach, leveraging both our industry know-how and strong digital offering. This is about much more than simply selling robots,’ says Kawakami, ABB’s Japan legal counsel.

Robot Lettuce

The agricultural sector, which has been hard-hit by falling numbers of farmers, and a drop in production and the food self-sufficiency rate, is also looking to innovation to solve the issues of a changing demographic. In one particular case, innovation has taken the form of automation.

A spokesperson from Japanese vegetable-producer, SPREAD CO., Ltd, explains the company’s ground-breaking new model for producing lettuce – an automated, vertical lettuce farm – and the company’s vision for the future in Japan and beyond.

‘When considering global expansion and constructing multiple farms abroad, we thought it was important that workers from various backgrounds and with various sets of values were able to create a product of the same quality. Therefore, we implemented an automatic system to standardise the working process and quality of the product.

The vegetables are grown in water – hydroponics – with only LED and fluorescent lights, in an environment where temperature and humidity are strictly regulated.

In terms of hygiene, automation reduces risk factors associated with contact between workers and products. Also this technology allows workers to focus on higher-level tasks, and therefore attracts younger people to agriculture. This is important in Japan, since the average age of farmers is 67.

Japan has limited agricultural land, and farming in this way enables highly efficient and stable year-round production. It is resilient against the influence of weather and climate change, as Japan is prone to natural disasters such as typhoons and heavy rain. It is free from pesticides and risk of contamination, and it produces a reduced carbon footprint through a shortened supply chain and reduced waste. It is also replicable anywhere.

In Japan, falling population has caused a decrease of farmers and production, and a decrease of the food self-sufficiency rate. By introducing this sort of innovative agricultural solution, we can both solve issues of productivity and bring a new generation of workers to sustain agriculture in Japan – and decrease Japan’s reliance on imported food moving forward.

Early on there were challenges in making the business profitable, due to a high learning curve for the operations, the novelty of the technology, and the fact that vertically farmed lettuce products had not been sold previously in Japan. Making the business as profitable as it is today was a significant challenge that took several years.

In terms of the product and concept, at first customers have been suspicious of this kind of new product and how it’s produced. However, in-store tasting helped attract a core base of customers that lasts to this day.

Currently Japan is our biggest market and we sell our products at over 2,400 outlets across the country. We aim to expand our business overseas, particularly North America, Europe and the Middle East.

Domestically, we are aiming for a 10% share of the Japanese lettuce market by utilising a franchise/ownership model to establish 20 facilities and a daily production capacity of 500,000 lettuce heads (50 tonnes). Globally, we plan to cooperate with local companies in each country and provide technology and support for distribution and sales. We will develop and propose business schemes applicable to each area.

At the moment, we have one lawyer in our in-house team. There are no significant regulatory challenges.

We are keen on developing new, innovative technologies in-house at SPREAD. Therefore, strategy for the protection of intellectual property is becoming an urgent necessity.’

 

‘The food and beverage sector, which has many companies across Japan, is a good illustration of this challenge. Normally speaking, these are very small operations with many part-time workers. In extreme cases, we see some processes where workers are in their 60s and 70s who are retiring, and the operations are facing difficulties in finding replacement workers.

‘For example, at some factories foods are picked and placed on a moving conveyor by very efficient robot automation solutions, but then manually packed by people – which is often repetitive and boring work. These same robots can be flexibly programmed with ABB software to take over the packaging, taking out the products from the trays, putting the products in line for post-processes, boxing the products in cartons for shipping, etc. The robots can even use vision systems and sensors to check the quality of the food. The end result is more sustainable operations with less need for people to do unattractive or poorly paying jobs.’

He adds: ‘At the same time, robots can help improve workplace safety without compromising productivity. In the past, robots have always been separated from people by safety fences. The emergence of collaboration automation is changing this constraint.

‘Some robots, such as ABB’s YuMi® are designed to work side by side with people on shared tasks such as small parts assembly automation, while keeping workers completely safe. ABB’s SafeMove2 software allows people to work in closer proximity to robots, while restricting the robot speed and position to keep the worker safe. Both YuMi and SafeMove2 help improve manufacturing flexibility to make more diverse products and remove the constraints of fences from factory floors. Workers are therefore more productive, often in a smaller factory footprint.’

While technology also continues to advance, it is also important to have innovation in business models, too. For example, ABB has done careful risk analysis and adjusted its contract terms to accommodate the different commercial needs and financial resources of smaller manufacturers.

ABB is also looking to digitalisation to provide further opportunities to help its customers realise the full potential of its so-called ‘Factory of the Future.’ A good example is the company’s ABB Ability™ Connected Services, where ABB remotely monitors the health and performance of more than 7,000 robots today in some 750 factories to help prevent breakdowns.

‘These advanced, connected services also help us manage the ageing population challenge. Many factories in Japan have workers with 30 or 40 years of experience who are close to retiring. Their experience and knowledge of solving problems is invaluable,’ says Kawakami.

‘But once they leave the workforce, we have to keep our factories running and productive. By connecting robots to advanced, cloud-based services, we can harvest their knowledge and real-time information to identify and correct breakdowns before they even occur.’

New markets

Even away from the environs of industry and production, Japanese people are beginning to see automation and robots pop up in their everyday lives.

‘You see it in the hotel industry – you’re getting robots able to take your check-in reservation,’ observes Vigman.

But aside from replacing human labour, some predict that Japan’s ageing population could generate whole new markets for businesses. Not only are people getting older, they are living longer – and healthier. Longer working lives mean a prolonged period with income to use for consumption, and Nomura predicts a prolonged ‘active period’, in which people are able to manage without assistance or care post-retirement.

Womenomics

Demographic changes have also turned the spotlight on the role of women in the workplace, with the government voicing support of getting women into the workplace with much fanfare – a movement nicknamed ‘Womenonomics’.

‘One of the major reasons the population is decreasing is because couples are not having children. Men and women are not getting married or they are getting married at a very late stage, and women are choosing to either not have any children or fewer children – they are choosing career over family,’ says Claire Chino, president and CEO of Itochu International.

‘But there’s still the expected role of mothers and women as being the primary care taker of children. Japan is a country that is very, very generous in terms of maternity leave, much more so than, for example, in the US. But the downside of that is that it actually embeds this notion that it should be the mother who raises the children.’

The government has promoted work-life balance in an attempt to quell this perceived choice as part of its many measures to tackle the gender equality divide. It has also urged disclosure of information regarding the appointment of women in listed corporations and has set targets for the advancement of women to managerial and board positions.

The corporate world is doing its own work in this regard, with many large companies offering internal diversity initiatives. And the message is filtering externally too. In 2017, the Government Pension Investment Fund for Japan – the world’s largest pension fund – announced its endorsement of the MSCI’s ‘Japan Empowering Women Index’ (WIN) as a benchmark in its investment strategy.

‘It’s ironic, but the falling population, I think, has made us more aware that diversity is important and, diversity, by the way, is not just about increasing the numbers, it’s bringing more people with different ideas to the table – which ultimately is a good thing for the company, to get away from old mores,’ says Chino.

 

There is huge potential for ICT solutions to further extend this period, giving rise to a sector called ‘gerontechnology’ – the fusing of ‘gerontology’ (the study of age) and tech.

In Nomura’s predictions, robots feature heavily, for example, mobile servant robots. Sakata also foresees the development of communication robots to help people to hospital appointments by using a ride-share system, assist in grocery shopping via e-commerce, remind them to take their medication, or even just to chat with family members living far away – all of which allow people to stay independent – and happy – for longer.

There are challenges, however. Many of these products seem to be developed by hi-tech start-ups, which lack the marketing channels that allow bigger, more established companies to reach older people. Nomura suggests that start-ups collaborate with bigger companies in order to reach their target market.

‘Big companies can adapt good start-up skills for development, and start-ups can use the channels of big companies to reach older people. Distributors, telecommunication carriers and also infrastructure companies that deliver gas or electricity, have channels to older people, and can be a platform to collaborate with start-ups, and prepare the environment for start-ups to develop and test new technologies,’ says Sakata.

For those with the skills and vision to capitalise on the transforming demographic, businesses in Japan – and those elsewhere, in the many countries whose demographic patterns are following suit – there is opportunity aplenty to enjoy new markets – and stave off future economic woes. And in an embryonic regulatory environment, their legal staff will be well positioned to contribute to shaping a new future.

British academic Lynda Gratton, who wrote The 100-Year Life, a bestselling tome that inspired the creation of a whole new Japanese government body to prepare for the fact that future generations will frequently reach the age of 100, puts it thus:

‘[Japan] is a beacon on how technology can support long productive lives. This creates real opportunities.

Building upon this strong platform will require a different perception of what makes a great life – both at work and at home. The outcome is nothing short of a social revolution affecting everything. The difficulty is that because so much is changing, the role models of the past are of limited use. The career paths and life decisions that worked for earlier generation won’t necessarily work now. So now is the time to seize opportunities.’

Beijing Life Sciences and Healthcare Roundtable 2018

Life sciences and pharmaceuticals have been major areas of growth for China in recent years. With pending regulatory reform likely to stoke further investment and heighten interest, The Legal 500 and GC magazine, in partnership with CMS Beijing, hosted a roundtable to consider the role of Legal in promoting further growth.

A shift in China’s approach to drug review and approval was first on the agenda, as the impact of its implementation was discussed. Under the new system, drugs with ‘apparent clinical value’ – those which are innovative and unique, or innovative and their manufacturing will be transferred to China – are eligible for prioritised review and a smoother, faster path to market.

The shift required close interaction between Legal and business, but representatives working directly in the sector – as well as those from firms specialising in life science investment – agreed that a streamlined process would increase the attractiveness and competitiveness of the domestic market.

Of particular importance was a change to the requirements imposed on foreign producers, who previously were only able to begin testing their drugs in China after they had entered phase two somewhere else internationally. This was previously seen as a prohibitive measure for a number of producers, which has resulted in a number of drugs not making it to China without lengthy delays – if at all. Consensus from the international players in attendance was that this was a game-changing development – one likely to prompt major changes to investment structures and strategies.

Changes to regulation are part of a broader trend evident in China – already the world’s second-largest market for pharmaceuticals, with biotechnology and life sciences target industries for government growth. This was spelled out when biotechnology was committed to in the 12th Five Year Plan – the national plan and blueprint for the impending government term.

A rise in startups has been symptomatic of changes to government policy promoting moving up the value chain – diversifying away from manufacturing and further into the innovation space – with a host of new challenges presented to Legal as a result. Those in attendance pointed to a lack of adequate regulation, particularly where it came to data use and investor protection, as potential roadblocks to future growth and areas of concern for counsel.

If China is to meet the lofty goals set out for the life sciences and pharmaceutical sectors, those in attendance pointed to intelligence regulatory policy and processes, transparency, development of R&D infrastructure and certainty around technology transfer and commercialisation as key elements for success.