Michael Gerstenzang: Insights from Cleary’s ‘Listener-in-Chief’

Michael Gerstenzang photo

You recently began your second term as Cleary Gottlieb’s managing partner. What surprised you the most during your first three years leading the firm?

I now have an appreciation for what music fans refer to as Bob Dylan’s ‘Never Ending Tour’ – lawyers are often on the road, but the life of a managing partner entails visiting colleagues, clients, alumni, and others in person at a much more frequent pace. I think I logged enough miles during my first term to travel to the moon and back!

It’s been an amazing experience spending time at our 16 offices and other key locations each year. Since day one in my position, it’s been very important to me to foster greater communication and connectivity with internal and external audiences, and to learn first-hand what’s happening in their practices, businesses, and lives.

What’s come as no surprise – and what’s been arguably the greatest reward – is the opportunity to witness the commitment to what Cleary stands for, no matter the office or practice. We remain a firm where people are mutually respectful, and where collegiality and fairness are prized. These traits have translated into a deep loyalty among lawyers and professional staff, which has enabled us to serve our clients exceptionally well. It’s been a privilege for me to experience this as managing partner, and I’m looking forward to the next three years.

How do you balance your leadership responsibilities with managing an active private investment fund practice?

In my view, the two areas are closely intertwined, so it doesn’t feel like a balancing act. I spend a great deal of time with our lawyers discussing how we can remain the firm of choice in a highly competitive environment, and I work with our leadership team to ensure they have the support necessary to meet this goal.

To me, the best way to demonstrate our firm’s commitment to providing the best possible client service is to ‘walk the talk’ as managing partner: like my colleagues, I’ve had the privilege of working with many leading businesses whose senior executives view me as their trusted advisor on the most sensitive and complex matters. Through my funds practice and my leadership role, I’m able to reaffirm the importance of deepening our connections with our clients by understanding their goals and delivering exceptional service. 

Law firms are talent businesses – they don’t have warehouses, factories, or patents; they have their talent, experience, and expertise

You’ve described yourself as Cleary’s ‘Listener-in-Chief’. What insights have clients shared with you about their outside counsel expectations in today’s environment?

Since becoming managing partner, I have spoken with nearly 300 clients. Much of that time is spent discussing their plans for growth, changes in their lines of business, and understanding what keeps them up at night. During these conversations, I’m trying to get a sense of the direction of our clients’ businesses so that we can assess how we can better serve them. 

The discussion typically also covers how we’re doing – what’s working well in the Cleary relationship and what can be improved; what other law firms are doing that we should do more of; and, generally, how the client views its relationships with law firms. Clients often ask specific questions, including what we’re doing to address diversity and inclusion, how we use technology, and about our environmental sustainability practices. The frequency with which these questions occur has shown me that clients expect their counsel to understand the broader environment in which our businesses operate. They expect law firms to address important, timely issues as well as provide expert legal advice.     

What about internally – what are you hearing from your fellow partners, as well as associates and business professionals, about what’s needed to serve clients?

I often hear from partners and colleagues that clients value our understanding of topics that are regularly on their minds and frequently discussed in the legal press – topics that go beyond providing excellent legal service. Engaging with clients on these topics, particularly when we raise them proactively, is an important indicator that we are attuned to their interests. 

Strengthening relationships with clients requires our teams to think strategically about their businesses, industries, and what’s going on in the world – all of which go beyond their day-to-day legal work. Ensuring that our lawyers, at every level, have access to mentoring, training, and development opportunities is a key component of building this skillset.

The idea of feedback is also at the core of what I’m hearing internally about serving our clients. Our lawyers want to give and receive feedback – both from their colleagues and from their clients. We’ve recently rolled out a global feedback programme for associates that includes an upward review process for the senior lawyers with whom they work. On the external side, we’re continuing to expand our client feedback interview programme, which allows us to learn more about what’s working in our client relationships and what we can improve upon. Implementing this feedback is an integral part of deepening our relationships with our clients and continuing to achieve successful outcomes for them.

I believe technology will, in the near-term, have a more significant impact on the way firms work internally and run their businesses than it will on their work with clients

What do you think firms need to do to ensure they’re retaining great talent?

Attracting and retaining talent is one of the most important aspects of any law firm’s success. Law firms are talent businesses – they don’t have warehouses, factories, or patents; they have their talent, experience, and expertise. I’m often reminded that the strength of our firm and the strength of our client relationships are both functions of our talent and our community. 

Shifts in our industry – including an ever-broadening range of career paths for lawyers beyond BigLaw and succession issues due to partnership demographics – make talent retention even more challenging.  With this increased competition for attracting and retaining talent comes the responsibility of law firms to consider and improve their talent strategies.
 
Cleary Gottlieb recently introduced our ‘Talent 2020’ programme – a slate of initiatives designed to take our talent strategy to the next level so we may continue to be a firm that the highest-calibre law students, lawyers, and professional staff want to join and that clients want to hire. In conjunction with the hiring of our firm’s first-ever chief talent officer, we are deeply focused on enhancing talent management to encourage retention of our most important asset – our people.

A lot gets made about technology and innovation in the legal profession. What do these mean to Cleary as a business?

Clients expect us to use technology to speed up work, provide more detailed information, and lower costs. To address this growing need, our Global Innovation Committee is working to further increase our use of AI and technology across practices and promote engagement in innovation initiatives throughout the firm. 

The importance of technology and innovation to our clients requires us to make them a priority in our business, which has, in turn, been really positive for us. In fact, I believe technology will, in the near-term, have a more significant impact on the way firms work internally and run their businesses than it will on their work with clients. Technological change must be embraced.  We must learn how to use these tools for both internal and external purposes so that technology is an ally as opposed to an enemy. 

We are deeply focused on increasing efficiency through both the smart use of technology and strong project management. To achieve these standards in our business, I believe that we will need (and will have) more technologists within our organisation. However, this also impacts our talent strategy: we need to make our firm an attractive and interesting place to work for professionals who are traditionally more attracted to high-tech businesses. We need the right business professionals in technology and related functions – including our research, knowledge strategy, and finance teams – to ensure we’re advancing our position in this space.

How would you describe Cleary’s role and responsibilities as a good global citizen?

This is a topic that reflects what a special place Cleary is, and how immensely proud I am to be part of this firm.

Our lawyers have an acute sense of responsibility to their profession, compassion for those who are in need of equal access to justice, and a commitment to the communities where they work and live. We have long viewed pro bono efforts as a mindful choice, and our lawyers and business professionals commit more than 90,000 hours of voluntary legal work each year. Last year alone, we helped people and NGOs from more than 60 countries around the world with everything from advocating on international human rights and immigration issues, to providing free legal assistance to under-resourced micro-entrepreneurs, to exonerating people wrongly convicted of murder.

I continue to be inspired by our lawyers’ dedication to good global citizenship, and feel that we must remain steadfast in this commitment during what has recently felt like uncertain times for many.

Cleary will celebrate its 75th anniversary in 2021. What will be key to your firm’s success for the next 75 years?

I’ve been spending a lot of time thinking about our firm’s vision as we approach this important milestone – who we want to be, what our goals are, and how we will measure our progress towards those goals. No firm or business is free from challenges, and the challenges firms are facing – in recruitment, retention, client development, and profitability – are not going away. In fact, I expect them to intensify. 

However, I’m convinced that we will retain our competitive position as one of the world’s leading firms with a clear vision and active engagement in pursuit of it. I believe our success for the next 75 years depends on a deep focus on our clients: our understanding of where they are and what they need. Our continued success requires us to think strategically about how we can ensure quality and excellence across our integrated, international landscape of offices. Rather than trying to be ‘all things to everyone’, our talented, dedicated and entrepreneurial lawyers will focus their efforts on our clients’ most complex matters, ensuring our cohesive culture stays intact in the process. 

A changing approach to leadership at the Bar

Once upon a time in an Inn not so far away, a seemingly clever individual created the first ‘chambers director’ position to make the Bar competitive. These roles – ambassadorial in function – spread rapidly. They linked members of the Bar with their increasingly business-like clients and performed the role of a lynch pin between the same groups, the clerking and staffing teams, and the newly formed management committees, and were allowed to meet clients, impress QCs, and befriend the senior clerk. 

The ‘lucky’ first wave was drawn from the senior ranks of former military personnel, as it was felt former Major Generals could transfer seamlessly into running a barristers’ chambers. Several of these appointments were unsuccessful. More than two decades later, the Bar is seeking a fresh approach. Leadership candidates drawn from the solicitor’s profession, because being more like their clients means attracting more work from them, have been more successful. This hasn’t been easy and even by exchanging the culture of partnerships for the Bar’s hierarchical, committee led ‘one member one vote approach’, many have effected significant change – especially structures and greater professionalisation. 

New approach 

Looking at the senior leadership functions in place at the Bar today and we see a much more sophisticated approach. As the business of the Bar continues to change, the role of CEO/chambers director still includes ambassadorial, strategic management and leadership functions, but the Bar now requires greater value from these roles and demands that they can deliver business.  

Senior leadership – the considerations

The biggest challenge face by recruitment committees over the next five years is ‘recruiting a highly suitable individual capable of driving and growing our business appropriately who all our clients will like’. Despite thriving under traditional leadership, continued success requires elements of a new approach. 

Meeting its challenges

Understanding the needs of the business includes producing a detailed analysis of current and future clients by considering who their clients are; how they behave; whether they are changing; and whether their approach to client development and management is in line with the way our (potential) clients do business. This requires recognising the change in market conditions whilst bringing others with them. 

A modern senior leadership role at the Bar requires a minimum of leadership skills; the ability to plan and execute a strategy; business development and marketing know-how; polished interpersonal skills; financial management and political awareness. 

Shift in focus

Having traditionally enjoyed seemingly endless streams of referred work from solicitors (who had no other choice), the Bar is now acknowledging market demands for the Bar to be highly visible, client-focused and delivering high-end legal services to varying clients.    

Increasingly demanding clients, diminishing public funding, retention of work by solicitors, and increased competition for the same business means many sets are fishing in non-traditional pools.  

Other work comes directly from general counsel, in-house legal teams, professionals, and the booming Direct Access Scheme. Meanwhile, international arbitration work is increasing and has even spawned an entire chambers. 

Candidate requirements

How a set articulates its requirements is vital. The best candidates look for leadership from those managing the process and the role they will play in the business’ future. It’s important to strike a balance between the foundations of a plan and the right level of a work in progress.

With lateral hires at an all-time high, the importance of chambers showcasing itself most effectively is crucial. Barristers are still relatively free to move as they want – tie-ins are increasing but can also put people off. Loyalties are being tested and chambers are aggressively recruiting from other sets. The top end of the commercial Bar is openly raiding middle-ranked sets at an alarming rate and established sets are folding because of poor planning or a ‘run’ on members. 

The addition of dynamic leadership is a big pull. Sets demonstrating that its leadership function aligns with market changes and attracts clients by occupying the same space have much higher rates of attraction and retention. 

Recognising talent

As the demands of the Bar evolve, so has the talent pool it draws from. The quality of applicants for senior leadership roles at the Bar from within the traditional clerking and practice management pools has increased significantly. It’s not unusual to have senior clerking figures with MBAs and marketing qualifications, which has filled an important gap. Many sets have created flatter management structures with several ‘directors’ responsible for the key elements of the business; clerking; finance; administration; business development and marketing.

Empowerment for retention

An empowering market change is the rising need for hands-on business development and marketing being fulfilled by more junior staff. The Bar should continue encouraging this because the business benefits from more effective teams in sync with market developments and the needs of a changing client base. 

As demands for the most talented barristers increase, so does the importance of those who play a significant role in their success. The Bar still has some way to go in recognising this. Individuals want a clearly defined career path and to share in the business’s success. 

Communicating success

While the business of Bar and the skills required to lead effectively keeps evolving, many of Bar’s key elements of success remain in place. It continues to be recognised globally for its ability to deliver expert legal services to an increasingly diverse range of clients and at real cost. With the nuances and make-up of each set rendering a universal approach to leadership impossible, the key lies in the ability to execute a client-focused and joined-up approach to delivering this important message.  

Jerry Koh: We need to prepare our lawyers for the future

How would you define the culture of Allen & Gledhill and how important is that culture to you? 

Allen & Gledhill (A&G) is one big close-knitted family and our people are the critical ingredient to the success of our firm. We are inclusive and as a family, unity is important. We take pride in our work and look out for one another. The relationships with our staff, partners and clients remain at the core of our business. With a full suite of legal practices across our presence in Southeast Asia – namely Singapore, Malaysia, Myanmar, and Indonesia, we are a dynamic collective and strive to be the legal centre of excellence to support our clients globally. 

In addition, the A&G culture also places a premium on integrity and honesty. Collectively, these values have formed our culture and sustained the success of the firm for the past 118 years and will continue to do so into the future. We have been very encouraged that A&G continues to maintain our pole position in Singapore with the highest number of Tier 1 practice rankings and lawyers listed as Leading Individuals in Singapore by The Legal 500. 

How is the role of managing partner shared between yourself and Lee Kim Shin? 

Kim Shin has been managing partner for the last eight years and brings a wealth of experience. Prior to being joint managing partner with him, I have been deputy managing partner for the past three years. Both of us have worked very closely together throughout all these years and he has exposed me to every part of the business. We consult each other frequently and manage the business together to deliver the best service to our clients. 

The journey so far has been exciting, busy, but fulfilling. Over the last few years, I have been actively involved in the core of the business with Kim Shin and managing the firm together. My focus has been the development of our regional strategy and business development efforts, as well as working closely with the various practice groups in the firm to drive performance. 

How much client-facing work do you still undertake and how do you juggle your leadership responsibilities with fee-earning? 

Client-facing work energises me! It is what keeps me on my toes. My main areas of practice are capital markets, M&A, and investment funds, and I head our firm’s REITs practice. In Singapore and the greater Asia region, REITs, M&A, and fund raising have been rife and that is what has kept my team and me very busy. I am still very much hands-on with transactions and I meet with clients as much as possible to discuss, propose solutions, and negotiate documents. 

I work together with my fellow partners and associates as a team and we play to our strengths. Where possible, I will delegate work to my lawyers and empower them to carry out various tasks but with close guidance and oversight from me. I hope to create an environment where our lawyers can step up, take on the challenge and take ownership of their work. I strongly believe that leadership includes enabling others to do more. 

What interesting trends have you noticed in the market of late? 

First, I see connectivity as a key trend that will feature prominently. Its importance has been demonstrated in the present Covid-19 pandemic where we can witness just how interconnected the world is and how that has exacerbated the spread of the virus. Ultimately, global coordination and scientific collaboration among countries are crucial for helping us defeat Covid-19, and I foresee this collaboration extends to areas of trade and business post-Covid-19, giving rise to greater opportunities for lawyers. 

Second, I see innovation and the use of technology impacting conventional capital markets and M&A in terms of creating greater efficiency and enhancing the delivery of results. 

Third, I see sustainability affecting how we conduct business going forward. Sustainable finance has increased by 46% in 2019, with green deals making up approximately $460bn in value. In the same year, the Monetary Authority of Singapore also announced a $2bn Green Investments Programme to support global green finance initiatives. Green bonds are just one example of sustainable investment products and I foresee there are more to come as businesses adjust their priorities and objectives to achieve sustainability and survivability for the long term. 

Since becoming managing partner, what (if anything) has surprised you most within Allen & Gledhill and/or externally in the wider legal market? 

At A&G, there are many overachievers and exceptional people across our departments and practice groups. These people often require a different level of care and handling and I also need to help them see the importance of working together in teams rather than individually. On the other end of the spectrum, there are also some that I need to inspire and motivate to help them realise their potential. These interactions have proven to be an enriching learning journey for myself. Ultimately, careful people development and job enrichment are vital to ensure that our lawyers are set up for success. 

What’s the main change you’ve directly been involved in that has or will benefit your clients and staff? 

I am glad that our regionalisation efforts which I have spearheaded are coming to fruition. Currently, we have a presence in Singapore, Malaysia, Myanmar, and Indonesia. Next, we are looking at potentially Vietnam and beyond. On the business development side of things, I am also reviewing our strategy by harnessing the expertise of our various practices to see how we can engage our clients deeper, while at the same time understand what improvements and measures can be implemented within our firm. 

A recent project I have initiated is the firm-wide ‘Innovation Challenge 2020’. Our staff are encouraged to adopt an innovative mindset to think about the change we want to see in the firm, be it internally or through our work with our clients. After all, it is usually in the most mundane of things which require practical solutions that sparks innovation. Take, for example, the innovation of instant noodles. The idea of flash drying noodles to give them a longer shelf life, came to Momofuku Ando, the founder of Nissin instant noodles, during a time of need with Japan suffering from a shortage of food in the post-war era. My goal is to engage all our staff, who are our key internal stakeholders, to have a sense of ownership with their contribution, through this challenge. We have received very positive responses. 

Separately, in dealing with the Covid-19 pandemic, together with my team of business leaders, a task force was promptly set up to tackle with the crisis and we had to draw up a business continuity plan. Besides looking into the work from home arrangement for our staff, we have also assembled a separate cross-disciplinary Covid-19 Resource Centre and Legal Task Force to provide legal assistance for our clients. Our firm was one of the first organisations to have started implementing our business continuity plan, even before the World Health Organisation declared Covid-19 as a pandemic. Initially, some thought we might have been overly cautious and kiasu (a Singaporean colloquial term for ‘scared to lose’)! Our efforts were not for nought. Recently, our firm was recognised by one of Singapore’s Ministers in Parliament and we were applauded for our foresight and crisis readiness. 

I really hope that this relationship of collaborative work and communication amongst our staff and our clients continues and allows for a culture of openness that fosters deeper relationships. 

How has the recent outbreak of coronavirus affected the firm and its clients? 

The Covid-19 pandemic has definitely affected the way we work and interact within A&G and with our clients. Calls, tele, and video conferencing have become essential in our work, and enables our business to function. However, herein lies the opportunity to showcase our creativity and innovation in the legal profession. 

We have started weekly teleconferencing check-ins across different departments and practice groups to ensure the wellbeing of our staff. With our clients, we have also separately reached out to them through webinars, emails, calls, WhatsApp, and Zoom. Deliberate efforts are made to ensure constant communication with our staff and clients. During crises, leadership needs to step up and over-communicate to ensure the message reaches everyone and no one is left behind. 

What have you learnt from this crisis, both professionally and personally? 

I have learnt that communication, resilience, and innovation go a long way in dealing with a crisis. Innovation at its core is to find the most effective ways to solve problems. The Covid-19 crisis has shown me these attributes. We were one of the first organisations in Singapore to implement our business continuity plan and at the time, there were not many guidelines or procedures to follow. Managing a large firm is not easy and this requires understanding of the different needs of the departments, practice groups, and staff. We had to create and implement a business continuity plan from scratch and set the plan in motion, in the quickest time possible. The safety and wellbeing of our staff is paramount and we had to communicate effectively and act swiftly. 

For our clients, the establishment of our Covid-19 Resource Centre online and a cross-disciplinary Legal Task Force to address their concerns pertaining to the legal impact of Covid-19 on their businesses was a great help to them. It was heartening to receive the positive feedback from our clients. 

Aside from the pandemic, what do you believe are the biggest challenges facing firms across Asia Pacific? 

The biggest challenge for firms across Asia Pacific is to stay relevant to our clients, understand their needs and help them achieve their long-term business goals and aspirations. Further, not only do we have to help our clients build stronger businesses, these businesses have to be sustainable. As we move towards a digital economy, I believe there would be greater challenges and threats around cybersecurity and digital infrastructure that legal firms and our clients will need to address together. 

What are your predictions for the Singapore legal market over the next 12 months? 

Overall, I think Singapore will bounce back strongly and be even more relevant to the global economy, especially given that we have been praised on the international stage as an exemplary role model in handling the crisis. The Singapore legal market will also recover in tandem as they have been proactive in responding to the Covid-19 situation. What is encouraging is that many lawyers are now more adaptable to a work from home arrangement and more agile in how they respond to problems. Moreover, having a proactive and responsive government that Singapore is known for, will also help in the recovery of the Singapore legal market. 

What have you found is the best way to recruit and retain talent – both at partner and associate levels? 

Personally, the best way to retain talent is to make our people feel valued and to present and excite them with interesting challenges, personal growth, and a life-long learning experience. I also believe it is important to create a conducive work environment by providing our lawyers with open communication channels, mentorship, and training opportunities to develop as professionals. 

What advice would you give to the next generation of partners and law firm leaders? 

‘Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.’ For A&G, this means preparing all of our lawyers for the future with the right skills, mindset, and experiences. Listen to your clients and keep a close watch on what is affecting them and what matters to them most. The Covid-19 pandemic has also shown that we need to always be ready for a black swan event. 

Finally, we need to be thankful to the people who have supported us and helped us get to where we are, and express our appreciation to them. As partners and law firm leaders, gratitude, kindness, and appreciation should be our guiding principles. 

What do you think lawyers, generally, need to be better at? 

Technology has now come to the forefront of global business operations. Bloomberg’s annual Innovation Index 2020 has rated Singapore as the third most innovative country and as a lawyer who is managing a top regional firm which work closely with global clients, I feel that there is much that we can improve on in this front. 

Personally, as lawyers, we need to ready ourselves to take on the emerging digital economy by adjusting our mindset and get up to speed with technology and innovation. As a start, we could work on defining the problem that we face in our daily work, review the current processes and then find the ‘best fit’ technology to be applied to solve the problem. By adopting this thought process, I believe both technology and innovation can be embraced further across all aspects of the legal profession. We need to be technology-first in our business, much like in our personal lives. Asia has one of the highest mobile penetration rates in the world and we also do have a population which high in technological literacy. As business leaders and lawyers, we definitely can be more technology-minded. 

Finally, what’s been your greatest achievement to date? 

Achievements have a very different meaning to different people and to me, it is less about individual accomplishments but rather, on doing intrinsic good by making a positive impact and difference to the lives of the people around me. My priorities in life are my faith which gives me strength and guidance, my family, whose love and support that I cherish and my work that I enjoy immensely.

What international law firms can learn from Asia Pacific’s response to Covid-19

Coronavirus image

The global Covid-19 pandemic has forced many countries into varying degrees of lockdown. Individuals performing jobs that are not essential to provide healthcare, food, and essential goods are largely working from home. This includes lawyers, who are now performing the majority or entirety of their work remotely, perhaps for the first time. 

Asia Pacific is a few weeks ahead of the rest of the world, having dealt with the onset of the virus in January and February. With this in mind, what lessons can legal practices further afield, who are only just getting to grips with Covid-19, learn from firms in this region? 

The situation in Thailand

For a period of time, the spread of Covid-19 appeared to be relatively under control in Thailand. Despite having been declared the highest-risk country outside of China at the end of January, the number of cases was limited to just 47 at the beginning of March, with one fatality. 

While some countries further afield have had difficulty enforcing social distancing guidelines, there is a strong culture of compliance in Thailand and the country learned from its experiences during the 2002-2004 SARS outbreak. These factors likely helped limit the initial spread of the virus. 

However, after a spike in the number of Covid-19 infections in March, the government imposed an emergency decree, giving them the power to enforce curfews, restrict travel, and close public spaces.  

Adapting internally

During the initial outbreak period, Kudun & Partners’ team was already observing strict social distancing, with a portion of the workforce already working remotely. Lawyers who had travelled abroad were asked to self-isolate for 14 days upon their return to Thailand.  

‘Before this was declared a pandemic, our partners brought us into a meeting to tell us that a voluntary firm-wide “work from home” policy was being put in place and we had professional cleaning teams coming in to disinfect the whole office,’ explains Soon Aun Cheok, Head of Business Development. 

Once the emergency decree was imposed, the practice quickly transitioned to an almost totally remote way of practicing. Kudun & Partners is fortunate in having the IT infrastructure to support this, whereas many Thai law firms do not.

Staff are also able to be reimbursed for the cost of additional technologies – such as printer – that they need to purchase to complete their work. 

Of course, the effects of Covid-19 on the workplace are not limited to the administrative complications of working from home. A global pandemic and prolonged self-quarantine will also have a mental and emotional toll on members of your staff. 

To remedy this, Kudun & Partners introduced a mentor-mentee system to provide staff with a point of contact in case they experience mental stress, panic, or other difficulties. 

Client management

Prior to the emergency decree being declared, Kudun & Partners was taking extra care to ensure the virus could not be transmitted during client meetings. 

‘We would ask a client where they had been in the last fourteen days and if they had travelled, we would suggest that the meeting be moved or we conduct it remotely,’ says Troy Schooneman, head of the firm’s International Practice Group.

Lawyers were also continuing to attend court, albeit with measures in place to minimise the risk, such as wearing masks. 

In the last few weeks since the state of emergency was announced, client meetings and discussions are 100% remote, taking place via video conferences and webinars.

Additionally, the courts are now closed and government offices have switched to a primarily online model.

Changes in the external and business environment

Of course, it’s not just internal processes that are impacted by the Covid-19 pandemic. For corporate law firms and their clients, this represents a significant disruption to the global economy.

Some areas of corporate law remain unaffected at present, such as taxation. However, others, such as foreign investment and other cross-border transactions, may see significant disruptions. 

‘We’ve seen a significant increase in demand for legal advice around employment law and contractual compliance-related issues,’ notes Schooneman. The firm has established a special task force to deal with these urgent Covid-19-related enquiries.

Legal practices will need to be agile at this time and anticipate changes in the medium and long-term to where their expertise will be required. 

Looking forward

Above all, it’s important to value the contributions of your workforce. There are plenty of digital tools that can help legal practices cope with delivering services remotely, but it’s the willingness and enthusiasm of your legal team to continue doing their work that really sets you apart.

‘Identify the most important assets you have – your human resources,’ advises Soon Aun Cheok. ‘Take good care of them in times of need and in the future, they will remember what you’ve done for them.’

Top tips on working through the coronavirus pandemic

Coronavirus image

The transmission of the SARS-CoV-2 virus, and the Covid-19 illness it leaves in its wake, has led to government advice, now reinforced by legislation, that has had a greater impact on our way of life than most of us have ever before experienced.

We property professionals have had to adjust our working practices as a result. In our chambers, we have devised fixes to enable us to carry on business almost as usual. Here are some tips drawn from our own experience. These distil the guidance, ‘Working through the Covid-19 Pandemic’, which may be found on the Falcon Chambers website here.

1. Ensure everyone knows how to contact you

Guy Fetherstonhaugh QC: Gone are the days when the easiest way of finding someone at work was to drop in. The change has been hard to adjust to. We are social animals, and we must now substitute that interaction with social media. The result has been that the available frequencies are becoming jammed with messages and videos (some of them very funny, admittedly). Among all this chaff, serious work communications can lose out. So, tip one is to ensure that your comms cover all the options, and that you work out in advance what is the fall-back plan if you cannot get through on email.

2. Don’t forget your wellbeing

Julia Petrenko: Tip two is the corollary of tip one. Although, absent this pandemic, we might all gradually have become used to a more solitary working pattern, the changes wrought in response to this outbreak have been sudden, requiring a swift adaptation of relationships and means of communication. It is easy to feel out of sorts in this sudden and not very brave new world. The answer is to communicate. Send those cat videos; take part in quizzes (we had a cracking quiz recently with Elton John song titles by emoji); have a Zoom teatime. Look out for each other: it’s good for others, and good for you too.

3. Improve your technical skills

Fern Schofield: We all face getting to grips with a plethora of technological communication platforms. There are also new tasks to tackle, such as preparing and navigating PDF bundles. Barristers have come together to share best practice, with specialist associations such as the Chancery Bar Association leading the field. Whatever platform you are using, two tips always apply: test it out ahead of time to ensure you are familiar; and make sure you have an alternative method of communication, such as a phone number or an email address, just in case.

4. Get up to speed with the new court protocols

Gary Cowen QC: It shouldn’t come as a huge surprise to know that the various courts and tribunals have issued their own individual and often conflicting guidance rules on how they intend to continue to operate during the pandemic. Given the flurry of advice from the judiciary, as well as from professional associations, there is a huge amount of information to take on board. The various practice directions issued have been collated on the Falcon Chambers website, and time could usefully be spent in getting up to speed with them. Our experience thus far, however, is that the day-to-day practice may not live up to the formal requirements, especially where technology is added to the mix. Be prepared to adapt at short notice.

5. Keep up to date

Jonathan Karas QC and Tamsin Cox: Government advice and legal restrictions have changed as the situation has developed. Media reports have sometimes been confusing. There is no substitute for keeping up with the legislation first-hand. The Coronavirus Act 2020 can be found here. The relevant statutory instruments are here and government advice is here. While the rule of law is fundamental, the police and public opinion may take a dim view of those who try to carve out exceptions for themselves, such as Sports Direct boss Mike Ashley, even if they have a strict legal point – so don’t be a barrack-room lawyer.

6. Manage expectations

Toby Boncey: Technical and practical difficulties will be encountered as a result of the new methods of working. We should not expect our clients or courts to be as responsive as they might ordinarily be, or for things to be ‘business as usual’. Extra time may need to be factored into plans or directions to account for difficulties and delays. We should be sympathetic to unexpected practical problems faced by those we work with, and those we act against. As well as managing our own expectations and adapting our working practices, we should explain to clients and the courts any impediments to timely compliance with instructions, deadlines or directions, and ensure proactively that appropriate arrangements can be put in place. We should also be aware, and make our clients aware, that additional costs may be incurred as a result of abortive remote hearings, or adjournments at short notice.

7. Be resourceful and forward-thinking

Caroline Shea QC: For those with listed hearings, it is crucial at the earliest possible stage to address whether to proceed remotely or seek adjournment. Considerations: the numbers of participants that will have to attend remotely; whether all participants can guarantee sufficiently robust communications; in a witness action whether witness probity can be ensured and witnesses can handle e-bundles without assistance on hand. Aim to agree the direction of travel with the other side – lead the way and your strategy is likely to prevail. Let the court know what you propose and why before it starts to exercise its own powers under the new protocols.

8. Look after your recruits

Adam Rosenthal QC: It is important to continue to nurture recruits, who have little control over their current predicament, and for whom the uncertainty must be deeply worrying. In our case, the future of chambers is shaped by the recruitment of junior tenants each year, and it is of the utmost importance that the rigorous training and assessment of our pupils is maintained during this period. We have thus put in place a team of supervisors for each pupil to ensure that they have a sufficient flow of work and to ease the burden on individual members who would otherwise supervise alone. It is just as important that pupils are in regular contact with members of chambers via video-conferencing and telephone, and via the junior WhatsApp group we have put in place.

9. Think ADR

Catherine Taskis: With the majority of the courts and tribunals now requiring hearings via video-conferencing or by way of written submissions, litigation has taken a step closer to other forms of alternative dispute resolution (ADR), such as arbitration and independent expert determination, and these changes have also prompted a fresh look at mediation. We have many members of chambers who are ready to act as arbitrators, independent experts and mediators, and we have, in the shape of Falcon Chambers Arbitration, a mechanism that is both suitable for ADR and readily adaptable to remote engagement online.

10. Share and share alike

Oliver Radley-Gardner and Phil Sissons: As we get used to the new world, experiences can usefully be shared to make it work. Sharing experiences of telephone or Skype hearings (which is already happening on LinkedIn and other platforms) means that hearings are more likely to run smoothly. There are practical problems which we have never had to grapple with before. How does one virtually hand up an authority to the bench? How does one swear a witness of fact? How does one pay an issue fee? Information such as court opening times (or lack thereof), procedural changes to meet present circumstances and the different practices of the various courts and tribunals can be hard to find. This is a steep learning curve for all parties involved. The use of corporate websites or individual LinkedIn profiles to disseminate this information is invaluable.

An uncertain time for pupil barristers during quarantine

One key concern for all chambers during these uncertain times should be the welfare of their pupils. The key issues for pupils during this lockdown, much like the rest of the profession, will be their health, finances, and their practice, but the latter two will be felt acutely by pupils.

Criminal pupils, under normal circumstances, can expect to be in court most days. The rest of their time will be focused on research and other work for members of chambers. With the courts on lockdown, apart from urgent cases, there are limited opportunities for pupils to attend court either in person or by phone or video conferencing. As work grinds to a halt the opportunities to do work for other members of chambers is also limited. These issues all have a direct impact on the cash flow and development of pupils.

As a chambers, we have strived to meet these concerns from an early stage in this crisis. Red Lion has set up a Covid-19 response team which meet (virtually) to discuss all the relevant issues and guidance and provide a helpful daily newsletter keeping members, and pupils, up to date with all developments. The heads of chambers have also organised, by call band, video conferencing groups to address concerns that members and pupils may have.

The pupillage committee has put together a new, comprehensive policy to try and address the issues pupils will face during this crisis. Pupils, for example, will now be working from home, rather than chambers, so they have all been provided with stationery and offered a printer and a shredder to ensure they can work from home effectively without incurring costs. Our bi-monthly advocacy training will continue as usual over Zoom with papers provided by email. Members are being encouraged to continue providing work and research tasks to the pupils. The pupillage committee will provide assessed written exercises. Pupils are also being encouraged to access online resources to continue their professional development.

From a financial perspective, our pupils continue to receive their monthly grant throughout their second six and this provides a safety net for pupils in the absence of court work. We keep the financial arrangements under review and have lots of junior members on our pupillage committee to ensure that there is always someone for pupils to talk to about these issues. It is important for all chambers to assess how their pupils get paid during their second six to ensure that they are properly funded during this period and to ensure that there is a proper forum in place for pupils to raise their concerns.

The future is uncertain and circumstances change on a day-to-day basis so it is impossible to prepare for every eventuality. Communication, therefore, is key to reduce the anxiety of pupils. We must provide as much support as we can to guide them through these uncertain times. WhatsApp groups have been put in place to ensure easy contact with members, the pupillage committee is in regular contact by video calls, and supervisors are asked to be in daily contact during the working week.

My advice to any current pupils is to have as much contact with chambers as possible throughout this period. Chambers should guide you with regards to your training but look out for webinars and other e-learning resources that you can access during this time. The Criminal Bar Association, for example, has now made all their CPD videos free to watch during this time and they can be accessed via their website. Other resources, like the Advocates Gateway, has many useful resources. Above all else, stay safe! If you have any issues or concerns, do not be afraid to raise them, that is what we are here for.

Managing lockdown: A perspective from the criminal Bar

On Friday 20 March a friend posts on WhatsApp: ‘Can you do barrister in lockdown?’ Yes, no, and up to a point, I reply. This assessment was made good on Monday 23 March at 7:00 am when the Lord Chief Justice (LCJ) issued a statement announcing that no jury trials should take place unless it was safe for them to do so. It wasn’t and, save in a handful of cases, they didn’t. The new reality was cemented at 8:30 pm when the Prime Minister announced lockdown for at least three weeks.

As I write, we are, in truth, at the start of the beginning in dealing with the impact of Covid-19. In my role as Chambers Treasurer I already feel exhausted by three weeks of dynamic planning by the chambers leadership team. How did we do? OK, I think, not least because of outstanding leadership by my joint Heads of Chambers (HoC) – Gillian Jones QC and Anthony Shaw QC.

What did we do? The simple and obvious – we agreed a strategic plan and put it into action.

Early planning
On Tuesday 3 March the government published its Coronavirus (Covid-19) Action Plan. It explained, again, the strategy with four tactical aims: contain, delay, research, and mitigate. But what really caught the eye, was the potential for new restrictions if we entered the delay phase that it described as ‘population distancing’, such as school closures, encouraging greater home working, and reducing the number of large scale gatherings. To us that meant the real risk that courts would close and/or limit themselves to only conducting urgent hearings.

On Wednesday 4 March, the HoC responded by circulating a draft Coronavirus Contingency Plan (CCP). It addressed risk to do with the health and wellbeing of members and staff, and the threat to the income of individual members, either from a widespread pandemic and/or from measures taken to contain or prevent the spread of the virus. The CCP was dynamic and provided for:

  • Constitution of a Chambers Response Team (CRT) responsible for implementing all measures and communicating action to members;
  • Stress testing of chambers finances and plans to mitigate the impact of a downturn in income;
  • Action to ensure adherence to all government published health guidelines and strict compliance with hygiene guidance within chambers;
  • Instruction and guidance to all members to work from home where possible;
  • Instruction and guidance on the use of video technology for all face-to-face meetings and its use in court hearings;
  • Phased planning of the move to home working for clerking and administration teams;
  • Testing of all IT;
  • Agreed new security for chambers office buildings;
  • Reporting instructions for members who suspect they have contracted or come into contact with coronavirus;
  • Agreed communication systems for the CRT, and between the CRT and members, along with testing back up text messaging applications for rapid and effective communication.
  • Action

On Thursday 5 March the new CRT moved all its work onto Microsoft Teams. This made group working and communication effective and seamless. I conducted detailed cash-flow and budget analyses with the senior practice director, Mark Bennett, and reviewed our insurance to check cover for staff irrespective of where they work and for loss of income as a result of disruption. Chambers was in good shape.

On Friday 6 March the CRT issued a Coronavirus (CRV) updater to all members. It summarised the CCP and issued guidance on measures members should take to contain Covid-19. It reminded members that they should carry out their own predictions of income and expenditure. In the following days the CRV updater was revised daily so that members had all necessary guidance from the government and courts in one easy to read document.

The following week the government stuck to a ‘business as usual’ line. This contrasted with more draconian steps in other countries. The private sector also took its own different course. The reality on the ground in the courts was also disconnected from the government’s position: hearings were adjourned and trials collapsed as judges, court staff, jurors, lawyers, and defendants began to self-isolate.

These events prompted the Chambers General Management Committee to convene by conference call on Thursday 12 March. It was agreed the CRT should move operations to a test lockdown setting.

The following day, having stress tested the IT over the preceding week, the clerking and administration teams moved to home working. This made us match fit for events that then cascaded.

The government’s stance did not survive the weekend as over 200 scientists signed an open letter urging a rethink and on Monday 16 March the Prime Minister said everyone in the UK should avoid ‘non-essential’ travel, work from home if they can, self-isolate for 14 days if displaying the symptoms of the virus, and avoid contact with others to curb coronavirus. Londoners were told to pay special attention to these measures. This came after over 100 barristers attended Westminster Hall, my wife among them, to be sworn in as new silks by the Lord Chancellor.

On Tuesday 17 March, Chancellor Rishi Sunak effectively abandoned the budget he presented on Wednesday 11 March announcing that £330bn would be made available in loan guarantees for all businesses affected by the pandemic.

The LCJ also moved to steady the ship in a statement that recognised the latest guidance from government meant that it was not realistic to suppose that it would be ‘business as usual in any jurisdiction, but that it is of vital importance that the administration of justice does not grind to a halt.’ His immediate aim was to ensure as many hearings in all jurisdictions proceeded and the courts continued to deal with urgent matters.

However, at 9:46 pm he bowed to the inevitable and announced that no new jury trial should start in the Crown Court unless expected to last for three days or less, all other trials were adjourned.

Chambers coped admirably. To re-assure members the CPT issued a revision to its CRV updater highlighting all government advice, the LCJ’s statement and chambers’ own policies and working practices designed to address the impact of the outbreak. It published a message for its clients on chambers’ website which was also disseminated by email: it was important to stress we were open for business.

On Wednesday 18 March the Prime Minister went a step further announcing that schools in the UK were to shut from Friday until further notice. The likely impact on members was obvious and as a consequence the CPT went into overdrive and scheduled daily video conference calls.

On Thursday 19 March the government introduced the Coronavirus Act 2020 and the Bank of England cut the interest rate to 0.10% – the lowest rate in the bank’s 325 year existence.

Thereafter, leadership judges for each jurisdiction began to issue a tsunami of pilot practice directions and guidance notes. All of this material was packaged up by the CRT and disseminated to members in the daily CRV updater.

On Friday 20 March, schools closed. Rishi Sunak was back, this time announcing the government would pay the wages of employees unable to work due to the coronavirus pandemic. There was no provision for the self-employed.

The CPT kept all these developments under review, continually assessed the impact on court work for the following and coming weeks and revised its daily CRV updater. How-to guides for Teams, Zoom, and Skype for Business were distributed to members.

The weekend allowed the CPT time to step back, consider and plan its response to the detail of the Chancellor’s new measures. The agreed assessment was that court business would now slow at a rapid rate even to a standstill. A system which divided members into groups by call band with one individual within each group serving as a single point of contact went live on Microsoft Teams. The HoC scheduled video

conferences with all groups throughout the day on Wednesday 25 March. The daily CRV preparing members for the week ahead was issued.

Monday 23 March was lockdown day. At 7:00 am the LCJ issued a statement announcing that no jury trials or other physical hearings should take place unless it was safe for them to do so. Many collapsed and some limped to a conclusion with judges adopting ever creative ways of keeping the show on the road.

At 8:30 pm I watched the Prime Minister address the nation on television and announce ‘lockdown’ with new restrictions in place for at least three weeks.

The CPT met again by video link and reviewed finances, challenging the assessment of cash flow. It stood up. Another CRV updater was issued. Special attention was reserved for pupils with a scheme for the remainder of their training and provision of home working materials such as printers and stationary.

On Tuesday 24 March I got a text message from my mobile phone provider, acting on a government request, with advice on staying isolated. The rest of the day was spent monitoring what was happening on the ground, guidance issued by government and the courts, and planning for the CPT daily meeting. The HoC were provided with the up-to-date key financial analyses for their all-members telethon.

On Wednesday 25 March the Coronavirus Act 2020 received Royal Assent and parliament was shut early for Easter. Police were given powers to use force and impose fines to send people home if they refused to obey lockdown measures. I’m now very familiar with pieces of primary and secondary legislation I would rather have preferred never to have read.

The HoC conducted the planned telethon. The overwhelming response of members was positive. Timely communications and planning instilled confidence and a sense they could and would cope with what was to come.

On Thursday 26 March the CPT moved to an early morning video conference to discuss the previous day’s events and plan the day ahead. High on the agenda was the trailed announcement of the Chancellor with a package of help for the self-employed. This Mr Sunak announced in his third budget in nine days as he unveiled a scheme of taxable grants for the self-employed.

Meanwhile the Resident Judges of the South Eastern Circuit issued Listing Policy – designed to dictate a uniform approach to the courts’ business. In essence everything by video link, physical attendance only where absolutely necessary, and adjournments de-rigour.

The CPT convened again – this time with a more settled position of what day-to-day court business looked like. It agreed its next CRV updater for members and actions to do with staff, liaison with clients, fee collection, security, and more.

On Friday 27 March the justice system settled into its new normal.

For its part Chambers had navigated through the immediate storm, looked after its staff and members, and was ready to face up to and survive lockdown. At some point in all of that I had managed to do some work on my own practice.

What have I learned? My key message is the inestimable value of agreeing a dynamic plan to meet the challenge that faces us in the coming weeks and months. Next, work together and not against each other. Communicate effectively. Identify and grasp new opportunities. Above all else remain positive and retain a sense of humour. We will get through this together – even if it means having to suffer watching the postponed Eurovision Song Contest which for some unfathomable reason my 11-year-old daughter always insists I view with her.

An appeal from home

Following social distancing requirements due to the Covid-19 pandemic, an Application for Leave to Appeal Against Conviction before the full Court of Appeal (Criminal Division) was heard on Friday 26 March 2020 with all parties appearing from separate locations remotely.

Lord Just Fulford indicated after the hearing that this was the first time ever the Court of Appeal had heard such an appeal where all of the parties appeared remotely, using technology from separate locations.

The case may well go on to provide further guidance on the disclosure of material held on phones and other mobile devices in criminal cases. As there were additional matters to be considered, judgment was reserved to a date to be confirmed. It is expected the judgment will also be given remotely using the same technology.

Led by 9 Gough Square’s Tom Little QC, Red Lion Chambers’ Andrew Thompson (pictured) appeared before the Court of Appeal from his dining table in Suffolk. Speaking to fivehundred, he offers his thoughts on the remote hearings.

Is the preparation for a remote hearing different?

Preparation for a remote hearing is no different, except that it is even more crucial to ensure documents relied on are uploaded/e-mailed before the hearing. There is no opportunity to hand in the brilliant authority you discovered that morning!

Make sure that everything is at your fingertips. When using a video connection it may be necessary to have at least two devices if you want to refer to electronic documents or a digital case.

What are the unique challenges in this situation?

It takes a try or two to familiarise yourself with the system and the options. The Court of Appeal has a bespoke system that works differently from Skype/Teams. It works well, allowing phone participants to join as well as those on video.

What was memorable from the experience?

The most striking thing was seeing the three judges apart in their separate rooms (wearing business suits) with the appellant, court staff, and barristers from all over, some by phone. It was a strange and novel experience us all connected from many remote connections for an appeal.

What have you learnt from the experience that others could take on board and learn from?

We will be asking why it has taken so long to do it this way. It went smoothly on this occasion and even if there were no Covid-19 considerations this saved a great deal of unnecessary travel.

Leading the pack across Asia Pacific

Congratulations to all the law firms and individuals who feature in the new Asia Pacific rankings, and especially to those who appear for the first time.

Our 2020 guide recognises 687 law firms across 25 jurisdictions. The highest concentration of ranked firms is in China with 147 recommended. India (128), Hong Kong (90), Singapore (88), Malaysia (77), Australia (63), Philippines (52), Indonesia (50), New Zealand (43) and South Korea (43) complete the top ten largest jurisdictions by number of ranked firms. But which firms secured the most practice and lawyer rankings in 2020 and, by extension, the ultimate bragging rights?

Well, once again, congratulations are due to multinational firm Baker McKenzie, which came out on top with a total of 150 practice rankings across the whole of Asia Pacific. Following some way behind, the chasing pack contain almost exclusively international firms: DLA Piper (85); Herbert Smith Freehills (84); Norton Rose Fulbright (74); King & Wood Mallesons (68); Allen & Overy (67); Clifford Chance (62); Rajah & Tann (58); Dentons (57); and Ashurst (54).

Looking solely at the results of Tier 1 practices, Baker McKenzie once again leads the way with 82 top tier teams. Anglo-Australian Herbert Smith Freehills and Hong Kong-headquartered King & Wood Mallesons each have 43 Tier 1 rankings, some way ahead of the Magic Circle’s Clifford Chance (30), Allen & Overy (28), and Linklaters (24). With 29 Tier 1 rankings, regional giant Rajah & Tann lead the charge for home-grown Asian firms; China’s Zhong Lun Law Firm obtains 20 rankings; Singapore’s Allen & Gledhill takes home 19; and Sydney’s Allens rounds off the top ten with 19 top tier rankings.

“The highest concentration of ranked firms is in China with 147 recommended”

Baker McKenzie continues its domination of our Asia Pacific rankings with a total of 144 Leading Individual rankings. With around half that number each come Herbert Smith Freehills (77), King & Wood Mallesons (73), and Australia’s MinterEllison (70). Allen & Overy and Clifford Chance are recognised with 54 and 53 leading lawyer recommendations, followed by Rajah & Tann (48), and multinationals Ashurst (46), DLA Piper (45), and Norton Rose Fulbright (42).

However, when it comes to our Next Generation Partners rankings, we have a new champion in town. King & Wood Mallesons lead the way with 46 new and up-and-coming partners of note, followed by Baker McKenzie (28), Allen & Overy (23), Clifford Chance (21), Herbert Smith Freehills (20), and Linklaters (19). Also of note are Ashurst (17), Japanese ‘Big Four’Mori Hamada & Matsumoto (17), DLA Piper (16), and, finally, South Korea’s Lee & Ko (16).

Baker McKenzie again returns to the fore with 40 Rising Star rankings, recognising the best associates across Asia Pacific. Herbert Smith Freehills (26), King & Wood Mallesons (26), Clifford Chance (22), Ashurst (21), Norton Rose Fulbright (20), DLA Piper (19), Allen & Overy (16), MinterEllison (13), and Linklaters (11) complete the now familiar list of best performing law firms.

Raising the Bar in 2021

So, that’s the 2020 rankings in a nutshell, with Baker McKenzie sitting triumphantly atop a pile of shiny rankings. But what about 2021? Well, guidelines for the next round of research have now been published online here. These guidelines include a number of new practice areas including Native Title in Australia, White-Collar Crime in Singapore, Private Client in India, and Fintech in Japan, among others.

Of particular note, the 2021 guide will, for the first time, recognise members of the Australia and Hong Kong Bars. In addition to inviting those chambers to submit directly for our next research cycle, we will also be asking law firms present across Asia Pacific to provide, in their own submissions, feedback on Australia-, Hong Kong-, and UK-based barristers. Information provided in your submissions will be kept strictly confidential.

If you have any queries relating to the new guidelines or upcoming research cycle, then please get in touch. Otherwise, the best of luck for 2021!

The Legal 500 UK Awards 2020

More than 300 leading names from private practice, The Bar and the in-house legal community gathered together last month to celebrate the UK Legal 500 awards.

The awards – which have been running since 2015 – reward the best individuals and teams across all three areas of the profession, with winners chosen as part of the extensive UK research process.

As part of the evening – which was held at 8 Northumberland Avenue, Westminster – we awarded four outstanding achievement prizes to members of the Bar: John White of Henderson Chambers; Baroness Helena Kennedy QC of Doughty Street Chambers; Dr Courtenay Griffiths QC of 25 Bedford Row; and Barbara Dohmann QC of Blackstone Chambers.

Other winners attending on the night from across the country included Brodies, Goodwin, Mishcon de Reya, Simpson Thacher & Bartlett and Clifford Chance, as well as sets such as Wilberforce Chambers, 4 Paper Buildings and Essex Court Chambers.

The evening was sponsored by Eversheds Sutherland, Morae Global, Alvarez and Marsal, Cantab and Phillips.

Congratulations to all of our winners!

Full details of all of the winners can be found on our website here.

The self-examination needed to take silk

There is a sort of miracle about most careers at the Bar. The fact that every year, cadres of people choose to cast free of the security of a salary, a defined career, paid leave, or the support of an institution, to pursue a career at the Bar, is remarkable enough. All the more so if you appreciate the currents they have to navigate to succeed, from the caprice of the market, to the political changes that may curtail whole fields of practice, and the politics of chambers. Add to that constant competition, and a very high rate of attrition and the choice seems more puzzling. And yet people do make that choice, year in, year out, to the abiding benefit of the law, the legal system, and those they represent.

Notwithstanding all of that, on 16 March 2020, 114 barristers will prepare to embrace a whole new set of imponderables as they walk, in robe, stocking and wig, to Westminster Hall, to receive their red leather-bound letter of appointment as Queen’s Counsel. This year I will be one of them, a Pagri instead of a wig, and I have been asked to answer some questions about the process, including for those who might be considering applying.

What is the process of application like?

It is without doubt, demanding. It requires a demonstration of excellence in a series of criteria, in a 52-page application form, with 36 referees (12 judicial, 12 client, and 12 practitioner, which usually means opponent), and a competency-based interview for those who pass the initial sift. However, that detail and complexity is both necessary and useful. It is a part of the process of self-examination as to whether you are ready, and as to whether this is what you want to do.

“Any minority candidate will have faced a series of challenges and obstacles, both internal and external, to get to the point of considering applying”

Don’t be deterred by that, of all things. Allow yourself plenty of time, read and take on board the extensive (and very helpful) QCA guidance, speak to those who have been through it, and avail yourself of the help that is available. The Bar Council operates an excellent mentoring scheme for those thinking of applying. Do that and you will know, or have a good sense, as to whether you are ready; the readiness is all. And if you are, you will manage the process.

What would you say to other Black and Ethnic Minority applicants?

I don’t pretend to speak for whole communities. In my experience ethnicity was not relevant to application process itself at all, and the QCA are working hard to reach out to potential candidates to make the process clear and accessible. Potential applicants’background, is, for many, more likely to have been relevant to the multiple tipping points that led you to the point of applying or not.

Any minority candidate will have faced a series of challenges and obstacles, both internal and external, to get to the point of considering applying. Others will at times have sought to define you by your distinct characteristic, or to categorise you, and the things you have achieved, by that quality. Don’t let them. But, equally, don’t let anyone else make you self-censor, or shy away from embracing your background and being proud of it.

My first direct experience of the Bar was a mini-pupillage, on which my supervisor said, ‘Because you are different, people will remember you. What they ascribe to that memory is down to you.’He was right, and I am grateful for that advice, and when the new silks are introduced to the judges on the day of the ceremony, I will remember it when I bow before him in the Court of Appeal on 16 March.

Are there improvements you would suggest to the process?

The process is accompanied by very significant expense which can be a disincentive. It is, without doubt an expensive process to run and maintain, rigorous as it is, and there are concessionary rates (half) for those who earn under £60,000 a year. However, the QCA has indicated that fees are likely to rise, and those fees are not the only (or even major) part of the unavoidable expense of applying and succeeding.

So, the one change I would suggest if possible would be a mitigation of the fee cost. The law is an infrastructure as vital as roads and bridges and services. Anything that potentially deters potentially suitable candidates, those who aspire to embrace the difficult questions and issues that the law poses, merits reduction where possible, especially in comparison to other professions where there are not equivalent costs to advancement.

Would you encourage others to apply?

Without hesitation. If you are ready, and you have accrued cases of the required complexity and substance, it merits the all of the effort. Simply engaging with the detailed competencies makes you a better lawyer. Further, the process takes you out of your silo as a practitioner and encourages engagement with your profession, which is continuously rewarding.

Application is a flag that you want to lead, with all the service that entails, in thought, in practice, and in the furtherance of the law. Whilst I will not pretend being appointed is not exciting and terrifying in about equal measure, I found the process was underpinned by a sense of warmth, encouragement, and support from across the profession, judiciary, and law that will remain with me for the rest of my career.