Firm Profile > Capsticks LLP > Chorley, England

Capsticks LLP

Real estate > Social housing Tier 4

Capsticks LLP‘s footprint in the social housing arena is reflected by the fact that it acts for more than 200 registered providers. Its team in Chorley, which is part of a national operation, focuses on serving clients throughout the North. Areas of expertise include leasehold and housing management, asset management and development projects. The team is led by experienced partner Paul Lloyd, who has over 20 years of experience acting for local and national housing associations. His expertise includes cases concerning anti-social behaviour, tenancy fraud, and land and service charge disputes.

Practice head(s):

Paul Lloyd

Other key lawyers:

Natalie Hurst; Tom Bradbury; Ian Larkins; Jennifer Hankinson

Key clients



Gedling Homes

Habinteg Housing

South Liverpool Homes

One Vision Housing

Selwood Housing

The Guinness Partnership

The Riverside Group

Onward Homes

Employment Tier 4

Capsticks LLP provides advice to clients in the NHS, private healthcare and medical technology sector as well as the emergency services. Other strengths lie in education, housing and charity as well as the social care sector and regulatory bodies. It is the sole employment law provider for a number of the largest NHS Trusts in the Midlands and continues to receive new instructions from other trusts nationally. London-based Victoria Watson heads the team that includes Birmingham-based Raj Basi who has considerable experience in TUPE matters and other collaboration projects. Associate Chloe Edwards is another key contact locally.

Practice head(s):

Victoria Watson

Other key lawyers:

Raj Basi; Chloe Edwards; John Hatton


‘They treat cases and the issues involved very sensitively, in great detail, and their application of their healthcare knowledge is excellent. They provide very detailed briefs which help me to prepare cases and get to grips with the issues very quickly’.

‘We have truly appreciated the assistance provided by this firm and for lightening our load. We instructed Raj Chahal on a complex discrimination claim. Her attention to detail, her understanding of the client’s particular complexities, and sensitivity to witnesses’ feelings was impressive. Raj kept us fully informed and checked in with us at all appropriate stages along the way – and the outcome was better than we had hoped’.

‘The team understands our business -I find the team knowledgeable’.

‘Intelligent, sharp, knowledgeable of the health and employment sector and most of all approachable‘.

Key clients

Midlands Partnership NHS Foundation Trust

Kettering General Hospital NHS Foundation Trust

Birmingham Women’s and Children’s NHS Foundation Trust

Sandwell and West Birmingham NHS Trust

Kings Facilities Management

Birmingham Community Healthcare NHS Foundation Trust

Oxford Health NHS Foundation Trust

Bromford Housing Ltd

Northampton General Hospital NHS Trust

Dispute resolution > Professional discipline Tier 1

Capsticks LLP‘s approximately 80-strong regulatory division recently conducted over 400 professional disciplines in a 12-month period, including in the healthcare, police and legal services sectors; and the practice has grown significantly through its April 2021 recruitment of a highly experienced team from Bates Wells, comprising partner Nicole Curtis, a healthcare, veterinary and equine expert, consultants Katrina Wingfield and Geoffrey Hudson, and associate Neil Wilks. Mark Whiting has overall responsibility for the team’s work with recently acquired client Social Work England, while James Penry-Davey leads the regulatory team. Other highly rated practitioners are Nimi Bruce, who specialises in sexual misconduct cases; Hugh Giles, a former director of legal services at the Metropolitan Police Service; SRA expert Mark Rogers; and Kate Steele, who supervises professional disciplinary investigations on behalf of regulatory bodies. Legal director Ian Brook and associates Anna HoldsworthKeziah Pearson and Jenny Wood are also experienced advisers.

Practice head(s):

James Penry-Davey; Mark Whiting

Other key lawyers:

Nicole Curtis; Mark Rogers; Kate Steele; Katrina Wingfield; Geoffrey Hudson; Hugh Giles; Nimi Bruce; Neil Wilks; Ian Brook; Anna Holdsworth; Keziah Pearson; Jenny Wood; David Collins; Louise Culleton; Hannah Pilkington; Adelita Thursby-Pelham; John Tippett-Cooper


The team provides leading national-level depth and breadth of experience and knowledge in the field.

Outstanding services in all the key areas required by statutory regulators, striving to meet modern regulatory expectations from case investigation through to advocacy and appellate litigation.

The team provides ongoing training for clients, and is actively involved at the national level in providing support for other regulatory professionals.

The team is professional, accessible and collaborative.

Very responsive to feedback and suggestions regarding continuous improvement to make the client experience better.

Nicole Curtis is a first-class, nationally-respected leader in the field, both as advisor and advocate; and her outstanding intellect and natural common-sense ability enable her to provide reliable, clear, quick and efficient advice to her clients in all areas of professional regulation.

Geoffrey Hudson is an outstanding solicitor, who provides exceptionally clear and detailed advice on cases, particularly those that are very complex and challenging – he always provides us with a first-class service.

Neil Wilks is very much moving from the one-to-watch category into being a name to ask for; he has considerable experience in the field, which, when combined with his obvious intellect, provides his clients with the full range of legal services, enabling his clients to meet all the demands made of them.

Key clients

Social Work England

Solicitors Regulation Authority

General Dental Council

Nursing and Midwifery Council

Teaching Regulation Agency

General Chiropractic Council

General Optical Council

Bar Standards Board

General Osteopathic Council

Royal College of Veterinary Surgeons

Farriers Registration Council

Professional Standards Authority for Health and Social Care

Insurance > Clinical negligence: defendant Tier 1

Capsticks LLP's defendant clinical negligence lawyers are 'characterised by their intelligence, ability to carry out a penetrating legal analysis and a determination to leave no stone unturned', according to one client. As well as handling complex and sensitive work on behalf of numerous NHS acute, community, mental health and ambulance trusts, the firm has also developed a significant medical malpractice offering, which represents underwriters in claims brought against private surgeons, clinics and hospitals. Other areas of focus include inquests, and providing advice to healthcare teams in the elite sports sector. Peter Marquand acts as the national department head, while Catherine Bennett, who specialises in brain, spinal and other catastrophic injuries, has overall responsibility for the operational delivery of NHS Resolution’s work. Group litigation expert Philip Hatherall is also recommended.

Practice head(s):

Peter Marquand; Catherine Bennett

Other key lawyers:

Philip Hatherall; Majid Hassan; Cassius Box; Gerard Aston; Anna Walsh


‘Their team is very experienced, has real expertise and is very well led by Peter Marquand.’

‘The lawyers are extremely knowledgeable in their field and have a reasonable and pragmatic approach to the management of their caseload, which ensures the best outcomes for the client whilst preserving a sense of fairness among the claimants and their legal teams. There is often a difficult balance to strike and I consider that the team’s ability to do so is faultless.’

‘Excellent litigators with excellent judgement, expertise and bags of common sense.’

‘I have achieved many great outcomes with them – a real pleasure to work with on a personal level and a fierce opposition to the other side. They are all characterised by their intelligence, ability to carry out a penetrating legal analysis and a determination to leave no stone unturned to achieve the best outcome for their client.’

‘Very good team and very friendly and approachable.’

Key clients

NHS Resolution

South West London & St George’s Mental Health Trust

London Ambulance Service NHS Trust

Homerton University Hospital NHS Foundation Trust

Surrey and Sussex Healthcare NHS Trust

Hertfordshire Partnership NHS Foundation Trust

Imperial College Healthcare NHS Trust

Northampton General Hospital NHS Trust

Epsom & St Helier University Hospitals NHS Trust


Bedfordshire Hospitals NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust

Buckinghamshire Healthcare NHS Trust

Croydon Health Services NHS Trust

East Sussex Healthcare NHS Trust

Frimley Health NHS Foundation Trust

Western Sussex Hospitals NHS Foundation Trust

North Middlesex University Hospital NHS Trust

Royal National Orthopaedic Hospital NHS Trust

Real estate > Social housing Tier 1

Capsticks LLP’s sector-specific expertise sees the Winchester-based team acting for a myriad of registered providers both in the traditional social housing sphere and at the overlap of healthcare, social care, and affordable residential property. Leasehold management, regeneration schemes, and creditor-side development funding are core competencies for the firm, with the team having securitised tens of millions of pounds worth of affordable housing units over the past 12 months. National housing management practice head Michael Owen acts exclusively for registered providers and councils on housing management matters, and is a key figure in the firm’s housing advisory service - most notably on ASB issues. Christopher Skinner is the main contact for housing management matters in the south. Spencer Vella Sultana leads the housing and regeneration team, chiefly handling bid preparations for regeneration schemes and construction contract revisions. Veteran lawyer Jennifer Bennett concentrates on leasehold schemes, while newly promoted legal director Katrina Day focuses on largescale procurements. Commercial RP specialist Mike Regan and ASB-focused Sarah Christy are also noted.

Practice head(s):

Michael Owen – Housing Management; Spencer Vella Sultana – Housing & Regeneration


‘Mike Owen always takes the time to keep the language simple, which is very helpful to non-legal clients. Mike is always very quick to respond by telephone and goes over and above to get back to you. No question is silly and he puts you at ease.’

‘For us, it is their diverse knowledge and willingness to support that sets them apart. In housing we have legal queries on a myriad of topics. Within Capsticks there is always someone with expertise to cover these topics. They specialise in specialisms. We love their reliability. ’

‘My main contact at Capsticks is Katrina Day. I have worked with Katrina for over 10 years and she has always provided first class procurement advice. Katrina has an expert knowledge of all aspects of repair and maintenance procurement, is a pleasure to work with and consistently provides advice ahead of any pre-set deadline. Nothing is too much trouble for Katrina, she is first class.’

‘What makes Capsticks unique is that they really do strive to tailor their service to deliver what matters to their clients. They will discuss your demands, whilst providing a quality, cost effective service.’

‘The entire team are approachable, exceptionally knowledgeable and available to provide much needed support and assistance when required. The advice provided is not only sound, clear, but also provides practical guidance to problems which may not entirely involve a legal problem.’

Key clients






PA Housing


Arun District Council

Ocean Housing


Two Saints Housing

Southern Housing

Chichester Greyfriars

Winchester Working Men’s Housing Society

Two Rivers Housing

The Guinness Partnership

Gloucester City Homes

The Swaythling Housing Society Limited

Public sector > Health Tier 1

Working closely with the firm's large national practice, Capsticks LLP's 'intelligent and knowledgeable' Birmingham team has expertise in various areas of public health law, including applications in the Court of Protection, Children's Act issues and matters involving patients' rights to access medical records. It is also well known for assisting healthcare clients with real estate transactions, employment law issues and litigation. Tracey Lucas focuses primarily on adult and childcare issues; she is also well-regarded for her work as an advocate in inquests. Andrew Rowland heads up the firm's NHS healthcare department.

Leveraging its nationwide presence, Browne Jacobson LLP advises a varied roster of private and public sector healthcare clients in relation to governance mandates, workforce issues, insurance work, clinical negligence issues and numerous other regulatory matters. Gerard Hanratty is frequently instructed by healthcare clients in complex judicial reviews and public inquiries; he recently advised NHS England in relation to the Manchester Arena Bombing inquiry. Jacqui Atkinson is also a core member of the team, providing clients with comprehensive employment law advice.

Practice head(s):

Andrew Rowland

Other key lawyers:


‘The lead partner for our trust is Tracey Lucas. Her in-depth understanding of how health services really work and the challenges faced by our staff members means that the support she provides for staff involved in inquests and other urgent legal queries is second to none. Our trust really values her ongoing work with us.’

‘Capsticks’ practice is unique in that it combines the firm’s broad experience handling NHS work with specialist procurement knowledge.’

‘Pragmatic and useful advice. Clear that the decision is the client’s while offering realistic risk based assessments, ensuring value for money decisions are made.’ 

‘Really responsive, with an encyclopaedic knowledge of the sector. Tracey Lucas is particularly impressive.’ 

Key clients

NHS England

Kettering General Hospital NHS Foundation Trust

Sandwell & West Birmingham Hospitals NHS Trust

Nottingham CCG

Wye Valley

Worcestershire Acute

Northampton General Hospital NHS Trust

Derbyshire Community Healthcare

Birmingham Community Healthcare NHS Trust

Practice head(s):

Gerard Hanratty

Other key lawyers:


‘The team are very approachable, and always give appropriate and relevant advice. There is a broad breadth of knowledge across the firm and open access to subject matter experts in specific areas. In particular the court of protection and healthcare team have a wealth of knowledge.’ 

Key clients

South Warwickshire NHS Foundation Trust

George Eliot Hospital NHS Trust

Royal Wolverhampton NHS Trust

Walsall Healthcare NHS Trust

North Staffordshire Combined Healthcare NHS Trust

Birmingham and Solihull CCG

Southend University NHS Foundation Trust

University of North Midlands NHS Trust

Dudley Group

Dudley Integrated Health Care

Birmingham and Solihull Mental Health NHS FT

Public sector > Health Tier 1

Capsticks LLP's healthcare department, which is led by Rachel Heenan, undertakes a wide range of NHS advisory and clinical law work, with key strengths in employment, GP advisory work and clinical negligence cases.  On the real estate side, the team has supported various NHS organisations on consents, leases and licences required for the implementation of Covid-19 testing centres. In addition, other related work concerned temporary changes to clinical services and vaccination roll-out. Ian Cooper is the national lead on private healthcare and social law. Real estate partner Lisa Geary and Adam Hartrick are other key figures in the group, as is Emily Senior, who has specialist knowledge of obstetric incidents. Director Emma Brecknock is recommended for property matters.

Practice head(s):

Rachael Heenan


‘Ian Cooper (partner) is an excellent relationship manager between our organisation and Capsticks LLP. He is responsive to our organisation’s need whilst being an excellent ambassador for Capsticks LLP. ’

‘Capsticks always share skills and expertise across a wide range of specialisms. They take the time to provide updates and free learning events for my sector and carefully select the topics ensuring they are relevant and helpful.’

‘It has been good to see how Capsticks do operate as a team – they know who can assist with whatever circumstance and keep each other in the loop. The team really do care and show an interest in your context.’

‘Lisa Geary is outstanding. She cares about her clients and is quick to respond with sound advice. Nothing is too much for Lisa who often replies to requests within a couple of hours. Lisa makes herself available, is approachable and her personality puts clients at ease.’

‘Excellent knowledge of the sector, current and well connected to key influencers nationally and regionally Also excellent capacity and capability to other new/different perspectives and support boards to improve strategic thinking.’

‘Rachael Heenan is very high quality in terms of knowledge , experience and skills within the sector. Excellent interpersonal skills and ability to gain confidence and trust of senior NHS colleagues’

‘The main individual I work with is Emma Brecknock, we have a long standing working relationship and I have seen Emma grow in skills, knowledge and confidence over the years.’

Key clients

NHS Resolution

West Hertfordshire Hospitals NHS Trust

East of England Ambulance Service NHS Trust

Midlands Partnership NHS Foundation Trust

NHS England

Sheffield Health and Social Care NHS Foundation Trust (“SHSC”)

Oswald Medical Centre Limited

Northern Lincolnshire and Goole NHS Foundation Trust

Leeds Community Healthcare NHS Trust

University Hospitals of Morecambe Bay NHS Foundation Trust

Public sector > Healthcare Tier 2

Clyde & Co LLP advises NHS trusts, medical insurers, and private healthcare providers on a wide range of work including procurements and other commercial matters and infrastructure and real estate projects. Global head of the healthcare team Claire Petts advises on inquests and Court of Protection work. Solicitor advocate and assistant coroner Gemma Brannigan focuses on medical inquires and investigations. Jacques Howell advises on inquests and investigations, while James Major is an expert in complex discrimination and whistleblowing claims, and disciplinary and grievance procedures. David Hansom represents NHS Trusts on major litigation matters. The team added  new partner Joanna Bower from Capsticks LLP  in June 2020, while in July Vanessa Splaine joined as partner from Weightmans LLP.

Capsticks LLP advises NHS Trusts, private healthcare providers, and GPs on major healthcare infrastructure projects, while its healthcare litigation team advises on contract and procurement disputes and criminal investigations. Practice head Andrew Rowland ‘s work over the last year included covid-related matters, while Peter Edwards is well-regarded for healthcare governance advice. Stephen Tainsh advises on healthcare PPPs and transactional and regulatory matters. Francis Lyons deals with high-profile healthcare-related inquires. In February 2021 the team brought in partner Mary Mundy from DAC Beachcroft LLP  having already  boosted its team with the promotion of  Neha Shah, Sunita Raja, and Paul McFarlane to partner in October 2020. In May 2020 Joanna Bower departed for Clyde & Co LLP.

Practice head(s):

Claire Petts

Key clients

London Ambulance NHS Trust

Apollo Capital Projects Development Limited

Sussex Community NHS Foundation Trust

Hampshire Hospitals NHS Trust

NHS Resolution

East Kent University Hospitals NHS Foundation Trust

Hillingdon Hospitals NHS Trust

Ashford & St Peters Hospitals NHS Trust

Dartford & Gravesham Hospitals NHS Trust

Practice head(s):

Andrew Rowland


Excellent subject knowledge and able to call on other specialists within the practice. Very responsive and aware of clients timescales.’

Whatever the diversity of instruction received, Capsticks can build a team of experts that comprehensively cover all areas of advice required. The individuals within the Capsticks team engage closely with the client to get a grounded knowledge of the business and its commercial needs and priorities.’

Detailed understanding of the complex workforce and employment issues facing employers in the NHS at a local as well as national level. Sound, practical and pragmatic advice always supplied and a real ability to see the bigger picture and need for solutions over the immediate as well as medium-longer term. I would have no hesitation in recommending them.’

What continues to distinguish the legal advice they provide is that they retain a solution focused approach, with a sound understanding of the wider strategic and political context in which this advice is provided’

The Team are available when you need them, fantastic knowledge of the health sector and property issues. They have a willingness to support and inform the client and most importantly they listen.’

Key clients

Croydon Health Services NHS Trust

NHS Kent and Medway CCG

Epsom and St Helier University Hospitals NHS Trust

Lewisham and Greenwich NHS Trust

NHS Employers

London Ambulance Service NHS Trust

NHS Resolution

Surrey and Sussex Healthcare NHS Trust

South Central Ambulance Service NHS Trust

Insurance > Personal injury and clinical negligence; defendant Tier 2

Key partners in the Capsticks LLP clinical law team in Leeds include Philip Hatherall, who leads the firm’s national inquest service; Emily Senior, who leads the team of 14 lawyers working for NHS Resolution in Leeds; private health and social care head Ian Cooper; and experienced inquest advocate Adam Hartrick. The team covers matters for mental health providers, ambulance trusts, government departments and social care regulators. Working closely with NHS Resolution, the firm also acts for the MDDUS in defending negligence claims brought against GPs and assists their members with inquests and 'fitness to practise' cases. As experts in clinical law, the practice is adept at handling CQC reports, Court of Protection issues and inquests pertaining to mental health.

Practice head(s):

Philip Hatherall; Emily Senior; Ian Cooper; Adam Hartrick

Other key lawyers:

Ruth Day; Dominic Ip; Lucy Harding


‘Ruth Day fights her cases unhesitatingly.’

‘Dominic Ip is intelligent and engaged with the case, efficient, willingly deals with things at the last minute, never gets flustered, a great sounding board..  He has excellent judgment, never overbearing but gets excellent results.’

‘Right at the forefront of clinical negligence work, including the most high-value and difficult work.’

‘Full service provided for the defence of NHS claims. Comprehensive knowledge and a very hard working team. A pleasure to work for.’

‘Capsticks are a great clinical negligence defence firm.’

Key clients

NHS Resolution

Bolton NHS Foundation Trust

Bradford Teaching Hospitals NHS Foundation Trust

Northern Lincolnshire & Goole NHS Foundation Trust

West Hertfordshire Hospitals NHS Foundation Trust

Leeds and York Partnership NHS Foundation Trust

Yorkshire Ambulance Service NHS Trust

James Paget University Hospitals NHS Foundation Trust

Northampton General Hospitals NHS Trust


Humber Teaching NHS Foundation Trust

Royal National Orthopaedic Hospital NHS Trust

Sheffield Teaching Hospitals NHS Foundation Trust

Worcestershire Acute Hospitals NHS Trust

Hull University Teaching Hospital NHS Trust

Barnsley Hospital NHS Foundation Trust

Private client > Court of protection Tier 3

Capsticks LLP specialises in advising NHS providers and commissioners, public, private and charitable sector clients on all issues involving incapacitated and vulnerable people. It has significant knowledge of the interaction between the Mental Health Act, the Mental Capacity Act and deprivation of liberty safeguards. Francis Lyons leads the excellent team that continues to be involved in some of the most complex cases dealing with issues such as the withdrawal of treatment and compulsory treatment for incapacitated patients.

Practice head(s):

Francis Lyons

Other key lawyers:

Tracey Lucas


‘The team is capable and knowledgeable about the intricacies of Court of Protection cases. The lawyers worked very well with our clinicians to bring a case to court on an emergency basis, quickly understood the scenario being outlined and provided expert advice as required‘.

‘I have always found the team, extremely approachable, efficient and supportive’.

‘The experience Capsticks has gained in the years of working with Healthcare organisations really shows in its client care. Not only are they very knowledgeable in this area of law but they understand the pressures that Healthcare organisations are under and try to support them. The lawyers are warm and friendly. No matter the query they always put the client as ease‘.

Its strengths are (1) responsiveness – which is excellent (2) subject knowledge, not only technical knowledge but knowledge of the way the health sector works in practice. I work almost entirely with Tracey Lucas and her team. Tracey is a first-class lawyer who provides clear and practical advice. She takes on board our views. Tracey has excellent associates‘.

Key clients

Western Sussex Hospitals NHS Trust.

St Andrews Healthcare

Northampton General Hospital NHS Trust

NHS South East London CCG

Sheffield Health and Social Care NHS FT

Midlands Partnership Trust

South East CSU

London North West Healthcare NHS Trust

NHS Kent and Medway CCG

Real estate > Social housing: local authorities and registered providers Tier 3

Capsticks LLP provides clients with 'a wealth of practical advice and guidance' on property development, housing management, finance, security charging and litigation. The team is lead by Chimi Shakohoxha, who specialises in advising on bespoke private developments using joint ventures and land-led development to create new housing. Daniel Skinner advises social landlords on matters pertaining to anti social behaviour, shared ownership and leaseholds, and is 'excellent on bankruptcy matters'. 'Massively hard working' associate Helen Gascoigne specialises in tenancy fraud cases and anti-social behaviour matters.

Practice head(s):

Chimi Shakohoxha; Daniel Skinner

Other key lawyers:

Helen Gascoigne; Katrina Robinson


‘They are very much a “go to” firm with a great track record.’

‘The three stand-out individuals are Daniel Skinner, Helen Gascoigne and Katrina Robinson. Daniel is peerless when it comes to social housing and property, in particular housing associations. His legal knowledge is ever impressive and allied to a superb client care instinct. Helen is simply a joy to be instructed by. She is massively hard-working, 100% reliable and hugely respected by her clients and those she works with. Katrina has recently joined Capsticks and has a real instinct for the area, allied to impressive experience. She is especially impressive in the social housing fraud field.’

‘The practice has provided us with a wealth of practical advice and guidance in relation to security charging and have been on-hand through-out our project to demystify the legal requirements of this complex process. Strengths include in-depth knowledge of the housing market and regulatory environment.’

‘Excellent team, extremely knowledgeable, can cover all bases. One of the best social housing firms around.’

‘Daniel Skinner – the best housing practitioner around. Knows all there is to know about housing law. Excellent on bankruptcy matters and service charges too. Helen Gascoigne – a rising star. So much knowledge and experience. Really great client care.’

‘They have extensive knowledge of the sector and deal with contracts expeditiously and at a reasonable price.’

‘The entire team are not only knowledgeable, often suggesting practical solutions to legal problems. They are also aware of the pressures faced by social housing landlords which provides them with much need insight. Importantly for me, the team is accessible and all members are a pleasure to work with.’

Key clients

Gateway Housing

Poplar HARCA

Southern Housing

Stonewater Housing

Moat Homes

London & Quadrant





Employment > Employment: Leeds and West Yorkshire; North Yorkshire Tier 3

At Capsticks LLP, the employment practice is described as 'exceptional' by clients, and has a strong offering in the healthcare and social care sectors. Headed up by Rachael Heenan, the group continues to advise NHS trusts, hospitals, and others clients in regulated industries on complex and high-level exits, HR governance issues and regulatory mandates. Alistair Kernohan appears before the Employment Tribunal  and advises on contentious and non-contentious employment law. At the associate level, Eleanor Rhodes advises on TUPE, redundancies and reorganisations.

Practice head(s):

Rachael Heenan

Other key lawyers:


‘Flexible, pragmatic, good understanding of our culture as well as only the legal aspects. Support our networks and HR professional development. Particularly value input and support from Rachael Heenan.’

‘The team make themselves available to fit around their clients needs even if this is out of hours to fit in with clients diary commitments. Outstanding service.’

‘Rachael Heenan, has provided bespoke training for our HR team and senior managers and Alistair Kernohan and Lee Carroll have been particularly good in dealing with our ET cases and other issues during the Covid Pandemic situation.’

‘Capsticks continue to be a caring, responsive, values led firm. They are very customer focused and balance expert advice with a real sense of pragmatism and client understanding.’

‘Rachael Heenan continues to excel in her field both in terms of her senior partner role and the provision of expert employment advice. She is an inspirational role model, value driven and brings a real, unique sense of care and compassion to her work.’

‘The Capsticks team always have a specialist available to support whatever the case. They understand our requirements at every level and provide us with expert advice with pragmatic and achievable solutions. The speed of their response makes them exceptional partners and their input is truly valued.’

‘Rachael Heenan is readily accessible. She is solution focused and her advice comes from a wealth of experience and a solid understanding of the healthcare business. She is an invaluable partner in challenging times.’

‘The team have offered appointments for discussion with speed. They are open to discussions using technology. Waiting time for appointments are short. All advice is comprehensive and response times are much shorter than my experience with other firms.’

Key clients

South West Yorkshire Partnership NHS Foundation Trust

Leeds Community Healthcare NHS Trust

West Derby Medical Centre

iGPc Primary Care Network (PCN)


Northern Lincolnshire and Goole NHS Foundation Trust

Yorkshire Ambulance Service NHS Trust

University Hospitals of Morecambe Bay NHS Foundation Trust

Humber Teaching NHS Foundation Trust

Derbyshire Healthcare NHS Foundation Trust

Employment > Employers Tier 5

Capsticks LLP flourishes in the public sector, where it represents large NHS trusts, as well as NHS Employers, but also acts for police services, emergency services and local authorities. Department head Victoria Watson specialises in high-profile cases involving doctors, the MHPS framework and whistleblowing claims, while Andrew Rowland steers a healthcare sub-group that primarily services NHS clients. Promoted to partner in September 2020, Paul McFarlane principally focuses on police matters.

Practice head(s):

Victoria Watson

Other key lawyers:

Rachael Heenan; Martin Hamilton; Andrew Rowland; Siân Bond; Alessandra Gettins; Paul McFarlane


Good working relationships have been formed with Partners, and once you have a good working relationship it helps manage the casework as it emerges.’

The Capsticks team offer pro-active advice and practical solutions with an attitude of “every problem has a solution”.’

Capsticks is able to provide expert advice across a broad range of topics. The team are responsive not just to current issues but are quick to identify emerging themes to provide us with insight and support.’

The team at Capsticks are able to adapt their message to their audience, blending technical advice with strategic thinking. All the work is delivered to a high standard, on time, and with clarity around charging.’

They have a very strong employment team and now have a national presence, specifically in the healthcare sector but we have also seen a huge increase in instructions in police-related matters for them and they are building up a strong reputation in dealing with blue light services.’

Vicky Watson and Andrew Rowland are both highly professional, efficient and a delight to work with and always put their clients’ best interests first.’

The employment law team are highly professional but also pragmatic and straightforward to work with. They bring innovative solutions to difficult workforce issues. They have supported our Trust through a broad range of issues with many successful outcomes.’

Andrew Rowland is genuinely fantastic to work with. He doesn’t just quote the law but thinks through the practical application and how to achieve real solutions to really difficult issues. He is thoughtful, flexible and engaging. The team –  including Sian Bond, Vicky Watson and others – offer excellent support and effective training on a wide variety of relevant topics.’

Key clients

NHS Employers

Barts Health NHS Trust

London Ambulance Service NHS Trust

The Extracare Charitable Trust

West Hertfordshire Hospitals NHS Trust

Ramsay Health Care UK

Buckinghamshire Healthcare NHS Trust

South Central Ambulance Service NHS Trust

Lewisham and Greenwich NHS Trust

Essex Police

BMI Healthcare

Gateway Housing Association

London Borough of Redbridge

Surrey and Sussex Healthcare NHS Trust

East Suffolk and North Essex NHS Foundation Trust

Southern Health NHS Foundation Trust

London Fire Brigade

Solicitors Regulation Authority

Royal Berkshire NHS Foundation Trust

Public sector > Administrative and public law Tier 5

Capsticks LLP specialises in representing NHS bodies in judicial reviews, particularly in relation to proposed changes to the location and configuration of healthcare services. Additionally, the team has developed a strong reputation for its work on behalf of individual patients, including matters under the Mental Health Act. Peter Edwards is known for working with policy leaders in the healthcare sector, assisting with major organisational changes and staff transfers. Ian Cooper often assists care providers with CQC registrations; he is also known for providing high level advice across the NHS regarding the inspection and enforcement powers of the CQC. Francis Lyons is also a core member of the team.

Practice head(s):

Peter Edwards; Ian Cooper

Other key lawyers:


‘Capsticks have a strong portfolio of clients who work in the public/regulatory sectors which means they are well placed to understand and advise on the broad and unique range of issues that can concern organisations working within these sectors. They are a full service law firm and can therefore respond to requests for advice on issues as broad as employment matters, data protection, civil litigation, judicial review and contract law.’

‘The individuals I have worked with are well versed in public law and can cut through the nub of issues to try to solve the problem. Standout partner Peter Edwards provides thorough advice on a very broad range of issues.’

Key clients

NHS Kent and Medway CCG

West Hertfordshire Hospitals NHS Trust

NHS Lincolnshire CCG

Northern Lincolnshire and Goole NHS Foundation Trust

NHS West Sussex CCG

NHS Norfolk and Waveney CCG

NHS Milton Keynes CCG

NHS Oxfordshire CCG

Oxford Health NHS Foundation Trust

NHS South West London CCG

NHS Brighton and Hove CCG

NHS South East London CCG

Solicitors Regulation Authority

Bar Standards Board

General Chiropractic Council

General Pharmaceutical Council

Real estate > Commercial property: Birmingham Tier 5

Clients praise Capsticks LLP for its ‘unrivalled concentration of knowledge and experience in healthcare'; the team has a distinguished level of focus within the sector and frequently acts upon hospital developments, portfolio management, disposals, acquisitions and of late, Covid-19-related leasing and licence matters for testing centres. Henry Matveieff co-heads the team which is also extremely active in the social care and emergency services sectors.

Practice head(s):

Sam Hopkins; Henry Matveieff


‘They have a multi-skilled team specialising in the NHS and covering all real estate areas well. This is why we have used them regularly for many years. ’

‘All of the team are always helpful and able to either advise quickly or provide a colleague who can on any subject.’

‘I firmly believe that collectively, the real estate team at Capsticks offers an unrivalled concentration of knowledge and experience in the healthcare sector.’

‘I am assured by the sense that individuals within the real estate team, whilst being strongly client focused, also provide mutual support to one another and achieve a valuable work/life balance, such that this combination of attributes instils genuine confidence from a client perspective. ’

‘All members of the team are approachable and knowledgeable.’

‘Capsticks provide fast commercial sound advise and have good knowledge of the workings of the NHS. This helps to ensure the options provided are pragmatic. ’

‘The solicitors which I work with have a good understanding of the complexity of the legal issues within the NHS.’

Key clients

NHS England

Methodist Church of Great Britain

Birmingham Women’s and Children’s Hospital NHS Trust


Welwyn Hatfield Borough Council

Imperial College Healthcare NHS Trust

Sandwell and West Birmingham Hospitals NHS Trust

Department for health & Social Care

Gloucester Health & Care NHS Foundation Trust

Midland Partnership NHS Foundation Trust

Kent and Medway Clinical Commissioning Group

Northampton General Hospital NHS Trust

Kettering General Hospital NHS Trust

Invicta Health CIC

Pride Pharmacy Limited

Oxford Health NHS Foundation Trust

University Hospitals of North Midlands NHS Foundation Trust

Your Healthcare CIC

Hertfordshire Partnership NHS Foundation Trust

Milton Keynes University Hospital NHS Trust

Real estate > Commercial property: Leeds and West Yorkshire; North Yorkshire Tier 5

Capsticks LLP has a significant focus on health, social care and housing, and is regularly involved in land sales to major housebuilders, joint ventures and new hospital developments. The firm demonstrates strong capabilities in portfolio management, acquisitions and disposals and specialist primary care advise relating to development and construction of healthcare facilities. Lisa Geary leads a 'strong team with dedicated specialists who know the sector well.'

Practice head(s):

Lisa Geary


‘Lisa Geary is our the lead partner which we go to for advice on property matters. Lisa’s advice and communication with lawyers of organisations we work with has been invaluable. Lisa can find sensible and pragmatic solutions to help bring resolution to issues.’

‘The team has always been very responsive, professional and dealt with all our work in a very timely manner.’

‘Lisa Geary has been looking after our account in the most professional and timely way. Her knowledge is outstanding and her communication is very commendable. Would highly recommend her services to other partners.’

‘Lisa Geary and her team have always provided the personal touch with any matter they have dealt with on my behalf. They take the time to get to know their clients, understand their needs and the desired outcomes and work in partnership with their clients. They provide a value for money service of a high quality.’

‘A strong team with dedicated specialists who know the sector well.’

‘The team provided a high level of service with excellent electronic and verbal communication. Little or no management oversight of the matters were required.’

Key clients

NHS England

Sheffield Health and Social Care NHS Foundation Trust

Derbyshire Community Health Services NHS FT

Hull University Teaching Hospitals NHS Trust

Humber Teaching Hospitals NHS FT

Yorkshire Ambulance Services NHS Trust

Hillingdon Hospitals NHS Foundation Trust

Kettering General Hospital NHS Foundation Trust


Methodist Council of Great Britain

Humberside Local Medical Committee

Dulverton Medical Partnership Limited

Varian Medical Systems Limited

Salford Primary Care Together CIC

Lancashire Teaching Hospitals NHS FT

Southport and Ormskirk NHS Trust

Sheffield Teaching NHS FT

Northern Lincolnshire and Goole Hospitals NHS FT

Affinity Trust

Croydon Health Services NHS Trust

South West Yorkshire Partnership NHS FT

Mid Yorkshire Hospitals NHS Trust

Northumberland CCG

North Tees and Hartlepool Hospitals NHS FT

Oswald Medical Centre Limited

Middlewood Partnership

Granta Medical Partnership

Rotherham Doncaster and South Humber NHS FT

Genesis Ca

Employment > Employment: Dorset, Devon and Cornwall

A 'very busy team with some real superstars', Browne Jacobson LLP offers employment law support to clients across sectors including education, insurance and local government. It also has a notable practice acting for healthcare providers, led by team head Bridget Prosser from Exeter, which offers tailored advice on strategic projects for primary carers. This includes working on digital integration for various NHS practices. With the hiring of partner Bettina Rigg in April 2020, it has also expanded its offering to higher education institutions.

Practice head(s):

Bridget Prosser; Bettina Rigg

Other key lawyers:

Rachel Billen


‘Browne Jacobson is an exceptional firm with a depth of employment law experience, particularly in the fields of education and healthcare. A very busy team with some real superstars.

‘Bridget is astute and can identify the strengths and weaknesses in complex cases quickly and efficiently. Bridget is an outstanding and tactical practitioner who is able to position her clients like a Chessmaster to achieve great results time after time. She is head and shoulders above a very good rest at the firm.’

‘The team have made it their business to develop a close relationship with us and their support has been invaluable.’

‘Rachel Billen has been a fantastic support during a difficult legal challenge and having understood our clear instructions she delivered that precise outcome. Exceptional work.’

‘A knowledgable team that provides clear, concise advice.’

‘Flexible and approachable. Responsive to a range of needs. A range of expertise to deal with the matter in hand.’

‘The team at Browne Jacobson are excellent. They provide a first-rate service. On all aspects of HR or legal, they provide prompt and straight forward advice. They support inexperienced leaders by guiding them through procedures without patronising them. They challenge experienced leaders if they do not think their intended actions are the right ones using a coaching and supportive style. ’

‘The partners have significant experience and good knowledge in their areas of expertise. Clients trust them because they understand how things work in healthcare.’

Key clients

Farmor’s School

Redstart Learning Partnership

The Castle Partnership Trust

South West University of Brighton Academies Trust

Hiscox Underwriting Limited

Worcestershire Children First

Healthcare organisation – Integrated Care Provider

NHS Kernow CCG

NHS England (national client)

The Thinking Schools Academy Trust


The employment practice at Flint Bishop LLP is predominantly respondent focused, with the exception of advice on settlement agreements. The team regularly represents clients in claims relating to, among others, unfair dismissals, race discrimination, whistleblowing and breaches of contract and advises clients in collective consultation processes, redundancies and senior exits. Louise Easthope heads the practice and has a focus on advising educational establishments. Simon Brian gives ‘sound and practical legal advice’ on all manner of HR issues. Stacey Cox joined as partner in September of 2020.

Practice head(s):

Louise Easthope

Other key lawyers:


‘We have worked with Flint Bishop for over four years now and are highly satisfied with the service they provide. Their updates throughout the pandemic as been first class. The support with all aspects of employment law through out the pandemic has been priceless to our company.

‘The team are very responsive and you always feel like you are getting a tailored service. They understand my organisation and the advice fits accordingly. They assess risk and support you in your consideration of options. Good use of spontaneous news updates during the pandemic, such as regular updates on the evolving furlough position.’

‘I have worked closely with Simon Brian across a range of HR situations – I have found him willing to listen carefully to our issues and to give sound and practical legal advice which I know that I can rely on. Simon’s guidance gives me the support and direction I need to handle situations with confidence.’

‘I love their family feel. They took the time to understand our business and provide support that fits with our culture and ethos. Flint Bishop take the time to understand the business needs and challenges and desired outcomes, and tailor their advice accordingly. They always give me a very rounded view and a different perspective on certain situations, which is very welcome.’

‘I have worked with numerous legal firms over the years but Flint Bishop stand out as delivering on what they promise and go the extra mile for their clients.

‘The issue we have dealt with required specialist knowledge of employment law. Flint Bishop have been excellent particularly in foreseeing issues that might emerge and what steps could be taken to mitigate these. The advice we received before and during the Covid crisis has matched and been timely.’

‘Simon Brian has been the key figure we have worked with. He has understood the complex nature of our organisation and offered invaluable advice.’

Key clients

Loomis UK Limited

Bowmer + Kirkland Limited

Ward Recycling

G F Tomlinson Group Limited

Vaillant Group UK Limited

Micronclean Limited

Acorn Insurance & Financial Services

East Midlands Chamber

Collins Earthworks Limited

Owen Taylor & Sons Limited

Serious Waste Management Limited

Jigsaw Systems Limited t/a Jigsaw

Capsticks is one of the leading national law firms in health, housing and social care and has an unrivalled understanding of the professional regulatory and emergency services sectors. The firm provides a full-service offering for all of its clients and is well regarded for its practical, market-driven solutions.

The firm: Capsticks acts on the most high-value and politically sensitive cases in the health, social care and housing sectors. This year’s highlights include: advising Epsom and St Helier University Hospitals NHS Trust on its lease of Headley Court near Leatherhead so that the hospital could be used as the first Covid-19 rehabilitation facility, as well as representing London Ambulance Service NHS Trust at the inquest into the death of Kevin Clarke; a high-profile matter before the Chief Coroner of Inner London and the longest jury inquest held post-Covid.

Capsticks’ specialist housing team acts for over 200 registered providers nationwide. Recent case highlights include advising Stonewater on the acquisition of 731 tenanted homes worth £46m, providing homes for vulnerable residents supported by care packages, and assisting Aster Group with taking possession proceedings following a seizure of the largest cannabis production factory in the South West of England taking place at one of our client’s properties.

Current healthcare clients include NHS Resolution, NHS England/Improvement, NHS Employers, Barts Health NHS Trust, Birmingham Women’s and Children’s NHS Foundation Trust, Frimley Health NHS Trust, Community Health Partnerships, Imperial Healthcare NHS Trust, Sandwell & West Birmingham NHS Trust, North Lincolnshire And Goole NHS Foundation Trust, MDDUS and Epsom and St Helier University Hospitals NHS Trust. The firm also represents professional regulators such as the Solicitors Regulation Authority, Social Work England, the General Dental Council, the Nursing and Midwifery Council and the Teaching Regulation Agency, as well as housing associations including L&Q, Aster, Sovereign, Orbit and Metropolitan Thames Valley. The emergency services team acts for the Metropolitan Police and Yorkshire Ambulance Service, among many others.

The firm’s HR advisory services (non-legal) provide an extensive range of consultancy services for all its markets. The team handles day-to-day employee relations, disciplinary issues, investigations, absence management as well as organisational change.

Types of work undertaken: The firm’s work includes clinical law, corporate and commercial, employment, housing, litigation, real estate and regulatory advice.

Clinical law: This department comprises both clinical advice and defence against clinical negligence claims, serious complaints and incidents. The clinical negligence team acts for NHS Resolution and medical malpractice insurers, which involves defending against high-value claims arising from catastrophic injuries and major inquests. The team also handle large-scale public inquiries and investigations, with a focus on protecting client reputation. Our clinical advisors deal with a large volume of patient care, Court of Protection and mental capacity matters such as consent-to-treatment cases and complex decision-making under mental health legislation. The team has a strong reputation for advising on sensitive and high-profile cases and judicial reviews of major service reconfiguration decisions.

Corporate and Commercial: The division provides full legal support to the NHS and private healthcare providers, as well as housing associations and social care providers. The team is well versed in landmark transactions, M&A, joint ventures/collaboration arrangements, corporate finance, PFI and capital procurement projects.

Employment: This department is one of the largest healthcare employment teams in the country. The team has a close working partnership with NHS Employers, providing NHS workforce leaders with access to expert HR, legal and business advice and defence in employment tribunals. The team also acts for housing providers, GP Federations and Emergency Service providers, offering HR support including advice relating to organisational change, employee relations and TUPE. It also provides a HR advisory and consultancy service to healthcare bodies nationally.

Housing: The practice advises housing associations and registered providers on a national, full-service scale. Its expertise includes bespoke private developments and regeneration projects, housing and leasehold management (including anti-social behaviour and disrepair disputes), as well as security charging, banking and treasury matters. The practice is well regarded by the legal directories, with all offices being ranked and the team in the South maintaining its place in the top tier for several years.

Litigation: The team specialise in the resolution of commercial and property disputes across NHS Trusts and large housing associations. Clients also include emergency services organisations, local authorities as well as healthcare regulatory bodies and a growing number of non-healthcare regulators, such as the Solicitors Regulation Authority.

Real estate: The division acts for an unrivalled number of public and private sector healthcare clients and housing providers on major property transactions, leases, asset management and estate matters. In addition to complex and innovative joint venture redevelopments, it acts on some of the largest and most politically sensitive hospital developments, NHS surplus land sales and urban regeneration schemes in the country. The firm acts for over 200 housing providers supporting complex development programmes and asset management.

Regulatory: The team conducts hundreds of professional discipline cases each year, including “fitness to practise” matters and High Court appeals. It acts for eight of the ten statutory health and social care regulators, as well as the Solicitors Regulation Authority and the Teaching Regulation Agency.

Department Name Email Telephone
Senior partner Rachael Heenan
Managing Partner Martin Hamilton
NHS Healthcare Andrew Rowland
Housing and Regeneration Chimi Shakohoxha
Housing Management Michael Owen
Private Healthcare, Clinical law Ian Cooper
Clinical claims Peter Marquand
Corporate and commercial Stephen Tainsh
Litigation David Firth
Regulatory Mark Whiting
Employment Victoria Watson
Primary care Sam Hopkins
Healthcare governance, administrative and public law Peter Edwards
Real estate Sam Hopkins
Data protection and information law Andrew Latham
Number of UK partners : 59
Number of other UK fee-earners : 276

CLIENT: Don Fairley, Workforce Director
COMPANY/FIRM: Royal Berkshire NHS Foundation Trust
TESTIMONIAL: Capsticks have provided comprehensive, practical advice on some complex HR issues impacted by the pandemic. This has included advice on the risks associated with allowing staff to manufacture and wear their own PPE and the risks of refusing, how to ensure that management processes are progressed with a view to protected patient safety, and dealing with staff who refuse to return from home-working due to fear of virus transmission and risk factors including race and disability. They have also supported us to amend our employment contracts to better meet the needs of a more flexible workforce.

CLIENT: Anna Hills, Chief Executive
COMPANY/FIRM: James Paget University Hospital NHS Foundation Trust
TESTIMONIAL: The James Paget University Hospital NHS Foundation Trust has been working with Capsticks for several years and really value the work they carry out in their role as our panel firm.  From the start of our working relationship we have worked in partnership and I have found the team to be flexible and responsive. The teams provide prompt and proactive advice on both the legal matters and wider organisational points. The team are expert, accessible at all times and always willing to assist wherever needed. The advice given has helped support members of the Trust through a range of issues and practical recommendations. The Trust receives a first-rate service from the Capsticks and their dedication to their profession is exceptional.

CLIENT: Bridget O’Kelly
COMPANY/FIRM: Buckinghamshire Healthcare NHS Trust
TESTIMONIAL: BHT has been a client of Capsticks for more than 10 years. During the past year, as well as providing us with support to our business as usual (which has included complex employee relation cases, employment tribunals, organisational change and TUPE) the team has provided advice specifically in relation to issues arising from the COVID-19 Pandemic.

The advice has covered a wide range of issues; this includes (but is not limited to) the following areas:

  • Contracts/MOUs with employers (NHS and non-NHS) providing staff
  • Onboarding: NHSP rapid response contracts for new workers
  • Redeployment of staff: disciplinary/regulatory issues and indemnity for clinical negligence
  • Terms and conditions: annual leave, furlough and pay for staff and agency/bank workers
  • Health and safety issues: risk assessments; home working; swabbing of asymptomatic colleagues, quarantine and travel issues

The Capsticks team has been extremely responsive throughout, understanding the pressures that we are under from regulators, unions and our colleagues. Their advice is well-researched and founded on years of knowledge of working in the NHS, giving me and the executive team the confidence in our decision making.

CLIENT: Chris Archer, Assistant Director of Strategic Development
COMPANY/FIRM: Sandwell & West Birmingham NHS Trust
TESTIMONIAL: Capsticks advised the Trust on a multi-million pound deal to design, finance and build two multi-storey car parks and to find a car park operator for all of the Trust’s parking.  The contractual arrangements were particularly complex and the Trust were supported principally by Lee Clarke and Henry Matveieff and their teams.  Lee and Henry worked very closely with the Trust team to advise at every stage of the procurement and contractual negotiation processes.  Their advice was timely, responsive and proactive, appropriate, professional and personable and allowed the Trust to secure contracts that achieved the Trust’s objectives for the project.  Not only did they turn the Trust’s objectives into contracts, they introduced critical issues that the Trust team had not considered, and were able to negotiate directly on the Trust’s behalf on contractual matters.  Full financial close on the deal was reached in August 2020, despite the impact of COVID-19 on working arrangements at the Trust, at Capsticks and for the other parties involved.   Our experience has been such that Lee and Henry continue to be the “go-to team” that we approach for legal advice on other projects; it has been, and continues to be, a pleasure working with them.

CLIENT: Kush Rawal, Director of Residential Investment
COMPANY/FIRM: Metropolitan Thames Valley
TESTIMONIAL: MTVH have worked with Capsticks across a number of complex and routine legal issues.

The collaboration between teams has led to significant improvements in the delivery and management of key transactions across the business.  These work streams have ranged from putting in place a comprehensive power of attorney approach across our business.  Simplifying and speeding up sales transactions across multiple business streams as well as comprehensive procurement support.

The team are well resourced, knowledgeable and have an acute understanding of the need to act with speed and accuracy to support our business needs.

Equality, diversity and inclusion (EDI)

At Capsticks, we rely on the talents of a diverse and highly skilled workforce. Diversity and inclusion are cornerstones to the way we operate daily. We know that it is the difference amongst people which adds strength to our organisation and ensures we are able to provide the best service to our clients. The firm will strive at all times to meet, as a minimum, its legislative and regulatory duties by ensuring our culture is one where inclusion and mutual respect are core principles which are celebrated by all.

In practice, this means that everyone who interacts with the firm (employees, partners, secondees, outsourced providers and agency workers, clients and third party contractors) will receive equal treatment regardless of sex (including pregnancy and maternity), gender and gender reassignment, marital and civil partnership status, age, race (which includes colour, nationality and ethnic or national origin), sexual orientation, religion, belief, social background or disability (referred to below as ‘protected characteristics’).

We believe in taking a proactive approach to diversity and inclusion that makes best use of everyone’s unique talents. We achieve this through a mix of:

  • A genuinely open culture
  • Compulsory diversity training
  • Highly robust recruitment procedures

Our commitment to diversity means going beyond compliance with anti-discrimination legislation. We monitor the diversity profile of our workforce so that we can measure progress over time. Please see our latest diversity statistics.

We welcome the gender pay gap reporting initiative as an important step in creating greater gender balance within the legal profession, and the legal sector as a whole. Read our gender and ethnicity pay gap report 2020.

In recent months we have arranged events to celebrate International Women’s Day, marked Mental Health Awareness Week with a focus on health and wellbeing, and are proud to be part of the Stonewall Diversity Champions programme.

We pride ourselves in celebrating difference and promoting equality and inclusion through our EDI initiatives. Below are some examples of our recent EDI initiatives:

  • In October 2019 we became corporate signatories to Business in the Community’s Race at Work Charter, committing to an open and honest dialogue about race and committing to achieve further diversity and equality through initiatives such as championing, sponsorship and mentoring.
  • We are corporate partners of the Black Solicitors Network and hosted a table at the annual EDI awards in 2018. We celebrate Black History Month and are making plans for this October.
  • We are corporate diversity champions of Stonewall and are using their extensive experience to help us further embed EDI within our culture. Stonewall recently hosted ‘lunch and learn’ awareness raising sessions in each of our offices and we hosted a float at Leeds Pride in 2019 and had a remote presence at Stonewall’s annual conference this year.
  • We are corporate signatories to the Mindful Business Charter, a public commitment by law firms and their clients to create workplaces where unnecessary sources of stress are removed and where good mental health wellbeing is actively promoted. We have 15 Mental Health First Aiders who meet quarterly to promote the wellbeing agenda.
  • Hosted EDI round tables open to all staff across each of our offices to invite their thoughts around our objectives and to share their ideas.

The Lex 100 Verdict

‘Leader in the healthcare sector’ Capsticks boasts offices in London, Leeds, Birmingham, Winchester and Chorley. The ‘friendly and supportive’ firm ‘takes pride in the people they hire’ and many respondents had enjoyed working at the firm as paralegals prior to commencing their training. Capsticks partners and senior fee earners are ‘fantastic’, provide ‘excellent supervision’ and are ‘genuinely invested in training and developing trainees’. Recruits speak of a down-to-earth culture, complete with ‘business-casual dress code’ which goes a long way to making them feel as though they can bring their ‘authentic selves to work’. Trainees are ‘delegated to appropriately and given responsibilities in order to learn on the job’, although this can vary from team to team. Some recruits, particularly those in offices outside London, would like to see the salary increased to reflect the hours worked and the complexity of the tasks they undertake. Best moments include ‘successfully defending a claim at the employment tribunal following a five-day hearing’, ‘working on NHS cases which have made a positive impact to the UK during the pandemic’ and ‘going on client secondment’. Less enjoyable was ‘checking through and sending out 40 bundles’, ‘quiet periods’ and ‘having to do my LPC alongside my training contract’. The impact of lockdown has definitely been felt by trainees: ‘it’s taken a very long time to get used to missing out on all the socialising/lunches/drinks’. Although ‘it has felt isolating and lonely at times, in certain seats a lot of time has been taken to ensure that you stay connected to colleagues’. For ‘incredibly friendly teams’ and an ‘outstanding training experience’, consider Capsticks.