With the continuous development of the market economy,
enterprises are facing unprecedented opportunities and challenges.
In order to enhance the competitiveness of enterprises, building an
effective performance evaluation system has become an indispensable
aspect of human resource management. However, many companies are
not very effective in implementing performance appraisals. Through
cases, this article will analyze problems in the implementation of
performance appraisal, and explore suitable countermeasures that
have practical guiding significance.
1. Case brief: dismissal of a Director of Operations
Mr. Li is the Director of Operations of an information
technology company. He signed an unfixed employment contract with
the company beginning February 18, 2016, with an annual salary of
more than CNY 800,000. During the performance evaluation for the
fiscal year 2016, the company collected customer service feedback
from Mr. Li's customers and received mostly
