Focus on… Gauci-Maistre Xynou (Legal | Assurance)

Focus on… MOLITOR

Focus on… ASAR

Focus on… IBLAW

Interview with… Dr. Jean-Pie Gauci-Maistre, Gauci-Maistre Xynou

What has been the impact of Covid-19 on industries across Malta?

This year has highlighted the importance of technology when it comes to conducting business, aside from the obvious increase in use of platforms such as Zoom and Microsoft teams, has the firm made any other innovations this year to ensure a better client experience?

By and large the industries that were most negatively affected in Malta were, and still are, the same as those across the world. All tourism related businesses bore the brunt of the Covid-19 pandemic. When taking into consideration the wider effects from investment in tourism and its supply chain, the Malta’s tourism industry accounts for some 27% of the country’s Gross Domestic Product (GDP). In this respect, a substantial part of the workforce ground to a halt having a considerable impact on Malta GDP, with anticipated GDP growth forecast for 2020 at -7.7%. On the other hand the information and communication technology (ICT) sector in particular has performed exceptionally well throughout 2020.  

2020 became a year of realigning expectations, regrouping and exploring new opportunities and as generally tends to be the case, when one does this; you soon discover that opportunities abound in all situations. We ensured that the restructuring and dispute resolution personnel stepped in to offer assistance to clients in the sectors worst affected by the Covid-19 pandemic. 

We also learnt the increased importance of being consistently agile. At no point in 2020 could we say there was a moment of certainty. This meant that strategy decisions could quickly become outdated. We had to keep a close eye not only on the measures and incentives being rolled out continuously by the Maltese government but also by other governments whose persons have interests in Malta. 

This also meant internal communication, during a time of isolation became crucial. At a top management level we needed to stay on top of the constantly developing situation and adapt accordingly and quickly as possible.  Consequently, each change in tack needed to be communicated to all personnel constantly to ensure that the perpetual change does not give the impression that no strategy was in place. The use of online communication platforms became essential both from an operational point of view and from an HR aspect. 

Since becoming managing partner, what’s surprised you most about running a firm?  

The need to anticipate and accept change is crucial and this easier said than done, particularly on a professional level. Letting go of certain aspects of the day to day legal work to which one has grown accustom over more than a decade of work is at times hard to digest. Specialisation has to make way for a broader view of the firm’s different practices, administrative and HR requirements. 

The need to operate in the present and think in the future is crucial; but neither of the two can take precedence or outweigh the other. 

How has your role/involvement in client-facing work changed since becoming managing partner? 

The role of managing partner has necessitated more involvement in the initial stages of client meetings with a swift transition to oversight. The actual client-facing work is also substantially reduced and takes on the form of review. This change is something that, as hard as it may be, is necessary in order for a managing partner to carry out his or her role effectively. It does give way for other skills to be honed and the trust in top management takes on an even more crucial role.  

What does diversity and inclusion mean to you? And, is D&I difficult in your jurisdiction?  

I would like to think that diversity and inclusion are engrained in the firm’s DNA and are in fact the very foundation on which GMX was formed. It must be stressed however that diversity and inclusion are loaded words which warrant far more than a few lines, which can very easily be misunderstood and/or misinterpreted. They are terms that need to be framed in the context of, amongst other things, time, jurisdiction and culture. Inclusion and diversity may be difficult in certain jurisdictions for legal and/or cultural reasons whilst they may be difficult in other jurisdictions for geographic and/or demographic reasons. With respect to Malta, a small island state, the geographic and demographic reasons were long at the forefront. Accession to the EU in May 2004 helped enormously with overcoming these hurdles as a considerable amount of people relocated to Malta, considerably increasing the island’s knowledge pool. However, change is always hard and swift change all the more. This gives rise to cultural aspects that need to be tackled delicately.  Internationalisation increases the interactions between every race, colour or creed (all of which are constantly evolving). It is for this reason, that diversity and inclusion are a constant and endless work in progress which must consistently be given the importance they deserve.   

 

Focus on… Bondoc și Asociații SCA

Focus on… Raposo Bernardo

Focus on… PwC Legal

Interview with… Michel Molitor, MOLITOR Avocats à la Cour

A number of international firms are present in Luxembourg. What impact has this had on the Luxembourgish legal market?

It quickly became clear that the international firms, and particularly Magic Circle firms, were running their practices smoothly, efficiently and professionally. The growing number of international lawyers in Luxembourg at the large firms also brought a lot of know-how, both technical and professional. These factors had the inevitable consequence of presenting Luxembourg’s law firms with harsh competition, but the result was that this forced local firms to improve. Having the international law firms here is a true benefit, as they have not only spurred business growth but also helped render local firms more attractive to clients looking for independent firms that operate on an international level, and are more cost-effective.

 

What sets your firm apart from others in Luxembourg?

Our staff and clients differentiate MOLITOR from other firms in two ways: i) our one-stop shop legal excellence, which combines a renowned savoir-faire in litigation matters with in-depth expertise in varied practice areas, a unique combination in Luxembourg; and ii) what I would call a robust internal social network which promotes a cycle of respect, trust and candour within the firm and in the interactions with our clients. We achieve and maintain this uniqueness not only by hiring the best talents but also by ensuring that only those who understand, abide by and promote our four key values (Service Excellence, Integrity & Trust, Teamwork, and Approachability) form part of our tightly-knit team, so as to best serve our clients.

We cater to our longstanding Luxembourgish clients, as well as to new ones, particularly because Luxembourg is an attractive country for start-ups. However, because of the huge number of global businesses who headquarter in Luxembourg, we have a strong international client base, whilst remaining very focused on our practice in Luxembourg. Thanks to the size of our firm, we can continue to operate as a family. The departments are very cohesive and work well together on complex matters requiring specialisms from our various practice areas; and further, because of our size, our clients receive personal and targeted service from us, and they know the particular lawyer or lawyers dealing with their respective matters. This sets us apart from many law firms, and allows us to deliver quality and add value where necessary.

 

Are there specific practice areas you see as particularly thriving, which you intend to bolster in coming years? Are there any new areas of practice that have emerged recently?

In line with our philosophy of providing a comprehensive range of legal services to our clients, we are always on the lookout for emerging areas of expertise. Bearing that in mind, we are, for instance, currently further developing our services in the highly critical and topical areas of cybersecurity and white collar crime.

 

How active are members of your team in terms of thought leadership?

Our lawyers, time permitting, are very active in terms of adding value for our clients wherever they can. Armel Waisse, in particular, is widely published in journals and magazines. Both Armel and Philippe Thiebaud are lecturers at the University of Luxembourg law faculty. We publish regular newsflashes on significant changes to the law in various practice areas on our website and LinkedIn; we also prepare and send guidance materials to our clients on topics of interest or changes in the law resulting from current affairs; and given that we can no longer provide face-to-face seminars, we now provide online webinars that clients can either attend live, or alternatively watch them at a later date to suit their schedules.

Thanks to our membership of numerous associations and networks relevant to our practice areas, our lawyers are kept well-apprised of national and international legal developments, which in turn means that we are very well placed to advise our clients in all our practice areas.

 

What are your firm’s policies on diversity and inclusion? Does your firm have any specific diversity initiatives?

Our firm’s diversity and inclusion policies are a core part of the workplace culture, but at MOLITOR we are fortunate that the context of our work is a great help in implementing them. Luxembourg boasts residents from over 170 different countries and therefore when we recruit, invariably we interview and employ individuals with nationalities other than Luxembourgish, from a wide variety of backgrounds and ethnicities. We embrace diversity and are strongly committed to inclusion across race, gender, age, religion and identity. The workplace at MOLITOR wholly welcomes different approaches and points of view, and is a place where everyone from any background can feel empowered. We feel that supporting this environment allows our employees to work to the best of their abilities as they have the freedom to be who they are.

 

The firm is particularly renowned for its disputes practice. How is the firm uniquely placed to assist clients in this space?

MOLITOR is extremely proud of its dispute resolution practice, in relation to contentious matters, but also our mediation and alternative dispute resolution expertise. Strong leaders in the latter are a rare find in Luxembourg. Because of the variety of sectors that MOLITOR’s lawyers specialise in, the dispute resolution team has the strong advantage of being able to advise clients across numerous industries and practice areas, whilst providing sharp strategical advice and planning and, if cases proceed to court, excellent eloquence and advocacy skills.

A particularly distinctive aspect of MOLITOR’s core practice area of Litigation and Dispute Resolution is that the team comprises not only lawyers specialising in litigation, but we also attract lawyers from the larger firms, who have extensive experience working in corporate, M&A and financial services. This combination confers on the team great capability and strength in financial and corporate litigation and gives MOLITOR the edge.

 

What Corporate Social Responsibility activities does your firm participate in?

The different generations in our firm are all inspired to contribute to society and the environment. We are therefore highly motivated to invest in multiple corporate social responsibility activities at MOLITOR. The most significant one is giving pro bono advice. We regularly act on a pro bono basis on various matters and we are proud to contribute to the development of the local economy and to improvements in our society by providing free legal assistance and supporting charitable causes. Our pro bono engagements include advising and providing legal representation to and on behalf of various charity groups, non-profits and other public interest organisations. We provide legal support for their day-to-day operations, we draft by-laws, statutes and other necessary legal documents, represent them before the courts, advise them on administrative matters, and on how to implement measures imposed by governmental authorities.

 

How is the Luxembourgish market uniquely positioned to support companies active in the investment funds field?

Luxembourg’s success in the financial sector over the past thirty years, and in particular in investments funds, is primarily a result of its unique specialisation in cross-border activities. The expertise in Luxembourg is second to none, and asset managers choose to base their funds here in order to benefit from the largest global investment fund distribution centre, renowned as having a robust framework and for being well-regulated and supervised. A further element contributing to Luxembourg’s unique position in this field is the flexibility of legal, structural and fiscal frameworks. It continues to develop investment fund vehicles, products, and services, whilst ensuring that the legal and regulatory requirements are reviewed and adapted to fit with the times.

 

Where do you foresee challenges for clients operating in the financial services sector?

Whilst in other countries the COVID-19 crisis may have caused difficulties in the financial services industry, the sector in Luxembourg has shown its resilience and quickly adapted to remote working conditions. Laws and regulations were changed to allow board meetings to take place virtually. The CSSF (Luxembourg’s Financial Sector Supervisory Body) worked closely with the tax administration and government to help financial service businesses to continue to run smoothly. In addition, the FinTech revolution brings a number of opportunities to the sector in Luxembourg, with, for example, virtual currency operators and e-payment institutions setting up here.

 

What has been the impact of the Covid-19 pandemic on business in Luxembourg and has this had an effect on the type of work you are seeing (eg cross-border work or investments in certain sectors)?

Economic activity declined sharply from March 2020, especially during the first lockdown. However, the Luxembourgish economy fared better than other European countries. The economic sector that has suffered the most over the last few months is HORESCA (Luxembourg’s hotel, restaurant and café industry). Other areas such as the construction industry or retail suffered significantly during the first lockdown but managed to pick up some lost ground over the summer months, and especially towards the end of it. Covid-19 had a significant impact on the type of work that came our way. At the start of the crisis, we mainly saw an increase in requests linked to employment law, in particular partial unemployment, remote working and employment retention measures. Transaction work slowed down significantly between March and May but noticeably increased at the end of the first lockdown. There has, naturally, been a major increase in disputes (for example in relation to commercial leases and insurance contracts), given the issue of whether or not a pandemic falls under contractual force majeure clauses, for instance, and therefore whether or not commercial rents are payable, or insurance coverage must be paid out.

 

What do you foresee as the next significant growth industry in Luxembourg?

Although banking and finance in Luxembourg have continued to be at the forefront of the economy, various other sectors continue to develop as well. Growing industries, in which we are also actively involved, include international real estate, private equity, and IP/IT.

The country has always been a business-friendly regulator, with attractive tax frameworks, but it has more to offer than that. Research and development grants attract a good number of businesses to either set up or branch out in Luxembourg. In fact, numerous UK businesses have either already headquartered or will do so in Luxembourg as a result of Brexit and the resultant re-configuration of the EU, in particular in the insurance sector, where we have already seen a noticeable increase of insurance houses who have set up office here. There will also no doubt be further growth in the technology, cyber-security, data and space industries.

And last but not least our healthcare industry, which is a role model in the EU, continues to grow having showed great resilience during the COVID-19 pandemic with Luxembourg hospitals having provided support to several neighbouring countries.

Interview with… Sam Habbas, ASAR – Al Ruwayeh & Partners

Kuwait’s economy is heavily dependent on oil. What initiatives has the country undertaken to diversify into other sectors? 

Kuwait has long recognised the need to diversify into other economic sectors and has looked to do so by putting in place a programme of economic diversification whereby the private sector will be energised by way of promoting infrastructure projects. While Kuwait’s oil reserves remain abundant, it is important to note that its oil fields are maturing, and as they do so, it will over time become harder to access those reserves unless there is increased infrastructure spend – this being a central part of the infrastructure development plan of Kuwait. Launched under Kuwait’s national 2035 development plan, “NewKuwait”, this development plan serves to enhance Kuwait’s role as a banking, trade and services hub within the Gulf region. In addition, it also aims to dramatically improve the business environment, boost the private sector by enhancing foreign and local investments, revitalize the labour market, reduce fiscal imbalances by reviewing government expenditure and looking to increase non-oil revenue. The development plan also covers projects related to the upgrading of infrastructure, expanding utilities and housing investments, and further additional projects have been suggested under the development plan in an attempt to rebalance Kuwait’s public and private sector’s. The prevailing lower oil price environment has however impacted certain of the initiatives outlined by the development plan, and thus far in 2020, the impact of Covid-19 on the aspirations of the development plan cannot be underestimated from the perspective of Kuwait’s competitiveness and ability to attract foreign direct investment. Having said this, it would appear that business life in Kuwait is now slowly, but surely, adapting to doing business under the “new normal” so-to-speak whilst the world works its way through the Covid-19 pandemic. This is however, but one of the many challenges that Kuwait is CURRENTLY facing, however, at the same time, the current economic and fiscal challenges present opportunities for Kuwait as efficiencies will be introduced, especially at state institution level, and thus contribute to creating a more agile and prosperous economy.   

 

Fintech is an emerging market in Kuwait. What are the attractions for fintech companies in your country? 

The fintech sector in the GCC region has been closely looked at as a potential avenue for diversification of local economies, and especially away from the oil and gas sectors. As such, there is quite a significant amount of focus on this new and exciting area of financial and technological development. Kuwait is keen to occupy a big foothold in the fintech arena and will be looking to do so with a traditional sense of entrepreneurial spirit and business sense. Kuwait has a good track record in the start-up scene, and particularly so the food sector. Notable transactions in the food sector include the sale of food delivery service companies, Talabat and Carriage for hundreds of millions of dollars to Delivery Hero SE, a European multinational online food-delivery service based in Berlin, Germany. 

The banking industry in Kuwait has also recognized the opportunities that the fintech space is able to provide, and so much so has this been the case, that fintech is being considered a key driver for change in the banking and finance industry and making the industry more efficient and agileImportantly, the Central Bank of Kuwait (which regulates all banks in Kuwait) has also adopted a more progressive stance in further supporting digitalisation. 

With the advent of all things fintech coming front and centre to the banking landscape, local banks and other financial service providers are looking to put the customer at the centre of every engagement and  across all touchpoints and channels. It is an ambitious new approach to delivering higher levels of service to banking and finance customers and ultimately to increase the entire customer experience and level of customer satisfaction. In this regard, and with the use of technological advancement in the banking and finance industries, prominent banks in Kuwait are also implementing multichannel contact centres in Kuwait to assist in the increasing of customer experience and overall levels of customer satisfaction. 

Fintech has already certainly disrupted banking and financial markets, and has yielded great strides in technological innovation, efficiency, and improved customer service offerings. Certainly, there has been a greater embrace by traditional type banks, and the incentives to continue to do so has only pushed Kuwaiti banks further to offer more innovative solutions on the back on ever increasing customer demand. 

 

Privatisation has also been a key trend. Who have been the major players in this area and how have they benefited from investing in Kuwait? 

Yes indeed, privatisation has been a key trend in Kuwait. There is a number of privatisation projects currently in the pipeline, whether under the Privatisation Law or the PPP Law. These projects primarily relate to infrastructure. 

Few privatisations took place in the past two years where foreign investors were the major players. This includes the privatization of Boursa Kuwait (previously known as the Kuwait Stock Exchange) which culminated with the sale by the Kuwait Capital Markets Authority of 44% of its shareholding held in the capital of Boursa Kuwait through a developed bidding process to an international consortium comprised of the Athens Stock Exchange, National Investments Company, Al Oula Investment and Arzan Financial Group.  

Another recent project where the private sector is participating in a public service/utility project is Umm Al Hayman Wastewater Treatment Plant which was awarded to a consortium comprised of WTE (a German company), and International Financial Advisors (a Kuwaiti company). Further additionally, there was the Kuwait International Airport Terminal 4 PPP project where the Directorate General of Civil Aviation signed an operations and management agreement with Incheon International Airport Corporation of Korea to operate Terminal 4 of Kuwait International Airport 

In such projects, foreign investors may benefit from incentives and exceptions provided under Kuwaiti laws, such as, possibility to own more than 49% of the shares of the local company, tax exemption/credit, customs exemption, long term concession contracts (up to 40 or even 50 years, depending on the type of the project), certain exceptions regarding employment of Kuwaiti citizens, etc.    

Given the continuing decline in oil prices and the acknowledgment of the benefits and need of the expertise available in the private sector, we believe the Kuwaiti government will continue to promote and support privatisation and public private partnership projects and as such, we hope that additional projects will be put on track the short to medium terms. 

 

The Covid-19 pandemic forced many firms to act and adapt quickly. What has this experience been like at your firm? Are there any changes implemented during this crisis that have become part of your long-term strategy? ie video conferencing, remote working etc. 

Lawyers have not traditionally been early adopters of all things technology, however, the effects and pressures which the Covid-19 pandemic presented could not be ignored. Simply put, law firms needed to quickly adapt to a new way of doing business. Some changes would be temporary, while others would be more permanent in nature. Ultimately, we believe that our clients will be the ultimate beneficiaries of technological change. 

We have consistently been monitoring the status of developments and the impact of the Covid-19 pandemic on our business in Kuwait and Bahrain. We quickly adjusted our business systems and processes to the extent necessary so as to minimise any potential disruption of service to our clients. We have been able to maintain working at our usual high standard while adapting some working practices, and implementing changes to in-person meeting and travel policies.  The safety and well-being of all ASAR lawyers and support staff has remained our primary priority throughout this time. Our firm has ensured that, where applicable, that our office in Kuwait and in Bahrain could be closed for a certain period of time due to local restrictions or advice and that during such time, that we could continue to service our clients by effectively leveraging our existing technology infrastructure. We also ensured that during any lockdown scenario, that all of our lawyers and key support staff were able to work from home using our secure information technology network, and with no interruption to client service. 

We also decided to avoid having any in-office meeting at our offices in an effort to keep clients, staff and other visitors as safe as possible from Covid-19 exposure. The hosting of and participating in office and/or client events and meetings in the foreseeable future is also being reviewed on a continuing basis. The norm now is to conduct all client meetings, seminars and events on virtual platforms. 

Insofar as international travel is concerned, ASAR has restricted international business travel to instances that are deemed to be business essentialASAR lawyers and staff are using call and video conferencing instead. 

 

Many law firms based in the UAE are somewhat active in the Kuwaiti market. How important is it to have local knowledge and a physical presence in the country? 

Having local knowledge, or at least access to high quality local knowledge, will always be of paramount importance when looking to service Kuwaiti clients from a jurisdiction outside of Kuwait (e.g., the UAE etc.). A physical presence in Kuwait will be required if the aim is to be in it for the long haul, i.e., where one wishes to be a Kuwait based law firm providing Kuwait law advice and to effectively nurture and develop longer lasting relationships with local clients. Absent having a physical presence in Kuwaitthen it is critical to have access to high quality local legal knowledge from a well-established and reputable law firm in Kuwait with impeccable credentialsWe would like to think that we are one such law firm.   

 

 The Kuwait legal market is dominated by domestic and regional firms. Why are there so few international firms and how are cross-border matters typically implemented? Are you part of any international alliances? Do you have strong relationships with certain firms outside of Kuwait? 

ASAR has always been fortunate enough to have long standing and good working relationships with a number of the leading international law firms, whether based in the US, Europe or in Asia. Indeed, having these strong and long standing good working relationships with various international law firms has been mutually beneficial to both ourselves as well as the international law firms themselves as we have immediate access to key lawyers in those international law firms across the world, and they too have access to our specialist legal expertise in Kuwait and Bahrain. All this ensures that we can efficiently and promptly service our respective clients and whilst also being safe in the knowledge that the quality of the legal advice being dispensed with is of the highest calibre.       

Amongst some of the potential reasons as to why international law firms have not have had as much success in taking a stronger and more longer lasting foothold in Kuwait, may have more to do with internal organizational and operational reasons rather than other factors. It is also somewhat more difficult for international law firms to make the relevant adjustment to adapt to a culture and society as unique as that of Kuwait. In particular, and sometimes somewhat uncomfortable for international law firms to do, they will need to often get comfortable in having to adapt their internal practices in navigating certain specific sensitivities when dealing with local clients such as for example, how one goes about agreeing on to charge for ones fees and time, the extent of the level of bureaucracy that one can expose local clients to, and which notwithstanding the fact that the subject matter of the legal assistance required may be the same, will need to nonetheless be adjusted depending on the nature of the client that one is dealing with. From a business practice and operations perspective, Kuwait certainly is not a one-glove-fits-all type of jurisdiction.  Flexibility, and the ability of quickly adapt to changing circumstances, is key. 

 

Kuwait is famous for its diplomacy, most recently acting as a mediator on the embargo between Qatar and other Gulf Nations. How does this neutral stance benefit Kuwait’s economy? 

Although there appears to be no near term end in sight to the Qatar embargo, it would appear that Qatar has adjusted remarkably well to the punitive measures imposed by the so-called “Arabian quartet” that is comprised of Saudi Arabia, the UAE, Bahrain and Egypt, which severed relations with Qatar in 2017. This has indeed left Kuwait (and Oman to a certain extent) caught in the middle so-to-speak as the traditional neutral territory in the Arabian peninsula. The current situation with Qatar is unfortunate and, generally speaking, as well as hurting the Qatari economy, is not a welcome economic state of affairs for the Gulf region.  

In terms of how Kuwait’s neutrality may (or may not) benefit Kuwait’s economy, it is important to note that in addition to being politically neutral, Kuwait also remains economically neutral, and does not seek to actively take economic advantage of Qatar’s current state of affairs. Yes, while there may (inevitably) have been some natural growth in increased trade with Qatar in compensating for the blockade with the Arabian quartet, it by no means has been a strategic decision of Kuwait to take advantage of the current impasse. Inevitably however, logistically activity between Kuwait and Qatar has increased and shipping firms have also taken advantage of the Kuwait port. Kuwait airways has also benefited from the airspace ban with Qatar Airways barred from the quartet’s airspace, and the quartet’s airline carriers being banned from Qatari airspace. 

 

Kuwait’s long-standing Emir Sabah Al-Ahmad Al-Jaber Al-Sabah passed away in 2020. Will there be any changes under its new leadership? What does the future hold for Kuwait? 

Given the recent passing of the late Emir Sabah Al-Ahmad Al-Jaber Al-Sabah and the current ongoing focus on matters related to the Covid-19 pandemic, it is still too soon to take a clear view on whether or not any material changes are on the horizon. The current Emir, Sheikh Nawaf Al-Ahmad Al-Sabah, shortly after his ascension requested that the existing cabinet remain in place until after the December 2020 parliamentary elections. This signalled a need for continuity during the transition period. Generally speaking, material shifts in policy are not expected in the short to medium term. Consistency has traditionally been key in Kuwait. Kuwait has always regarding itself as being somewhat unique amongst its neighbours in the Arabian Peninsula and while Kuwait’s foreign policy has been based on the late Emir’s vision of Kuwait role in the Middle East, its foreign policy has now become linked to Kuwait itself. Public opinion and domestic politics matter. The Kuwait-US relationship will likely remain stable, and in fact, may even be further strengthened under the incoming administration of President-elect Joe Biden.