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ARTICLE · 19 JULY 2023

As PC Demand Collapses, Could PC-As-A-Service Models Save The Industry?

During the pandemic, laptop demand skyrocketed as employees needed the devices to work from home en masse. However, chip shortages exacerbated...

United StatesMedia, Telecoms, IT, Entertainment

During the pandemic, laptop demand skyrocketed as employees needed the devices to work from home en masse. However, chip shortages exacerbated demand issues and factory closures around the world complicated supply chains.

In 2023 the WHO and other government agencies declared the pandemic officially over, but now new dynamics are at play for PC makers. Laptop demand has plummeted (see chart below) and many companies are laying off workers to reduce costs.

We believe PC-as-a-Service (PCaaS) could be a solution that PC makers can use to save themselves from this slowing demand while offering better value to buyers.

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All of the major PC manufacturers offer a version of PCaaS-which essentially bundles hardware, software, support, and financing associated with PC lifecycle management into a predictable monthly fee per seat. At the right price point, PC manufacturers may have a receptive audience in corporate FP&A, IT, and procurement to entertain this model.

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