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ARTICLE · 30 OCTOBER 2026

FCC Revises TCPA Consent Revocation Rules: Exclusive Opt-Out Methods, Category-Specific Revocations, And Other Key Changes

Kelley Drye & Warren LLP
Kelley Drye & Warren LLP
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Kelley Drye & Warren LLP

Kelley Drye & Warren LLP

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The Federal Communications Commission has unanimously approved sweeping changes to its Telephone Consumer Protection Act consent revocation rules, fundamentally altering how businesses must handle consumer opt-out requests for calls and texts. These new regulations replace the controversial 2024 "revoke all" rule with more flexible options that allow companies to designate exclusive opt-out methods while distinguishing between marketing and informational messages.

United StatesMedia, Telecoms, IT, Entertainment

On September 30, 2026, the Federal Communications Commission (FCC) unanimously approved a Report and Order (R&O) to revise the FCC’s rules related to revocation of consent for calls and texts pursuant to the Telephone Consumer Protection Act (TCPA). The R&O overhauls rules adopted in 2024, most notably the so-called “revoke all” rule, which the FCC notes was “overinclusive and may lead to unintended consequences that do not align with the consumer’s actual intent.”

We summarize the R&O below. The rule changes will take effect 30 days after a notice is published in the Federal Register. Businesses can start preparing now by reviewing current call and text opt-out processes and working with vendors to ensure messages are compliant and opt-outs are appropriately scoped going forward.

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