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ARTICLE · 12 DECEMBER 2023

A New Dawn For Dark Patterns

AZB & Partners
AZB & Partners
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AZB & Partners

AZB & Partners

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The Central Consumer Protection Authority in exercise of the powers conferred by Section 18 of the Consumer Protection Act, 2019, has notified the Guidelines for Prevention and Regulation of Dark Patterns, 2023 on November 30, 2023.

IndiaConsumer Protection
  1. BACKGROUND & OBJECTIVE

The Central Consumer Protection Authority ("CCPA") in exercise of the powers conferred by Section 18 of the Consumer Protection Act, 2019 ("CPA"), has notified the Guidelines for Prevention and Regulation of Dark Patterns, 2023 ("Guidelines") on November 30, 2023. The Guidelines were preceded by the Draft Guidelines for Prevention and Regulation of Dark Patterns, 2023, which were released by the CCPA on September 07, 2023, for public consultation.

The Guidelines have been framed after detailed deliberations between the Department of Consumer Affairs ("DoCA") and all stakeholders involved, such as e-commerce platforms. The DoCA had also issued a letter to major online platforms on June 30, 2023, urging such platforms to refrain from incorporating any design or patterns in their online interface that may deceive or manipulate consumer choice and fall in the category of dark patterns, as that would be construed to be an unfair trade

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