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ARTICLE · 22 SEPTEMBER 2026

Rethinking E-Commerce Compliance: Key Changes Under The Consumer Protection (E-Commerce) (Amendment) Rules, 2026

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On September 9, 2026, the Ministry of Consumer Affairs, Food and Public Distribution (Department of Consumer Affairs) notified the Consumer Protection (E-Commerce) (Amendment) Rules, 2026 (“Amendment Rules”), amending the Consumer Protection (E-Commerce) Rules, 2020 (“E-Commerce Rules”). The Amendment Rules will come into force on January 1, 2027.

IndiaConsumer Protection
Sumit Ghoshal
Sumit Ghoshal
Rachit Bahl
Rachit Bahl
Suyash Tiwari
Suyash Tiwari
Shubham Paliwa
Shubham Paliwa
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Introduction

On September 9, 2026, the Ministry of Consumer Affairs, Food and Public Distribution (Department of Consumer Affairs) notified the Consumer Protection (E-Commerce) (Amendment) Rules, 2026 (“Amendment Rules”), amending the Consumer Protection (E-Commerce) Rules, 2020 (“E-Commerce Rules”). The Amendment Rules will come into force on January 1, 2027.

In India, e-commerce entities are primarily of two types: (a) marketplace e-commerce entity; and (b) inventory e-commerce entity.

Marketplace e-commerce entities provide a technology platform and facilitate transactions between buyers and sellers.

Inventory e-commerce entities own the inventory of goods or services and sell such goods or services directly to consumers.

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