Volatility, Resilience And The Role Of Operations

Continuous disruption is challenging operations

Over the last few years disruption has become a constant challenge for businesses. Volatility has become ingrained, putting companies on the back foot as they react in piecemeal fashion to unforecastable shocks. According to the 2025 AlixPartners Disruption Index, 67% of businesses now report high levels of disruption, and 62% expect fundamental changes to their business models in the coming years.

It is clear that reacting to successive and sometimes simultaneous shocks in isolation is unsustainable. It is a pattern that drains management focus, overloads teams, and erodes profitability. While no company can control geopolitical crises, pandemics, or macroeconomic swings, they can control how their internal operations are structured and run, building their own platform of resilience.