Today, e-commerce operations are subject to a diverse
and evolving range of federal and provincial legislation. This
requires companies to ensure their existing and new e-commerce
operations are compliant to avoid risk exposure, whether in the
form of penalties, legal action, or public relations
issues.
Whether as a traditional retailer considering new ways of doing
business online or an e-commerce retailer looking to build on an
existing platform, both must constantly be adapting to new demands
and legal considerations when engaging the online market.
This bulletin provides a business-focused overview of the legal
requirements to consider when launching or upgrading an e-commerce
business in Canada. These considerations range from consumer
protection, to privacy, to language rules, to online marketing, to
payment processing, and finally accessibility.
