Market Intelligence

Quebec has recently adopted a series of significant consumer protection reforms that will impact how businesses design, market, and sell products and services, and provide after-sales service in the province.

Québec has enacted sweeping consumer protection reforms that will reshape how businesses operate in the province. From mandatory right-to-repair obligations and extended product warranties to click-to-cancel subscription requirements and restrictions on AI-generated endorsements, these changes demand immediate attention from organizations selling products or services to Québec consumers. Understanding the implementation timelines and compliance requirements is essential for businesses to adapt the

A Federal Court ruling clarifies that displaying itemized fees on the same screen does not constitute drip pricing under Canada's Competition Act, provided all mandatory charges are visible simultaneously in legible type. The decision establishes that while concealment and sequential disclosure trigger the prohibition, transparent partitioned pricing remains lawful, leaving businesses to navigate the line between compliant fee disclosure and misleading price representations.

Dr. Sabra Desai examines the critical role schools play in child abuse prevention and supporting survivors, using Erin's Law as a guiding framework to explore trauma-informed education practices...

The National Consumer Commission’s new CPA Opt-Out Registry adds a second compliance layer - POPIA alone no longer protects direct marketers.

Starting October 5, 2026, Quebec will implement a new legal warranty of good working order for household appliances and electronic devices, requiring merchants and manufacturers to adapt their practices from price display to claims handling. What obligations will businesses face under Bill 29's amendments to the Consumer Protection Act, and how can they prepare for compliance before the deadline?