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ARTICLE · 31 AUGUST 2020

Telecoms And Media In Brief | Issue 16

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Below, please find issue 16 of ENSafrica's telecoms and media in brief, a snapshot of the latest telecommunications and broadcasting developments in South Africa.

South AfricaMedia, Telecoms, IT, Entertainment
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Below, please find issue 16 of ENSafrica's telecoms and media in brief, a snapshot of the latest telecommunications and broadcasting developments in South Africa.

Telecommunications

  • GG43555 - 2020 GEN NN 396: Harmonisation of Short Codes for National Emergency Services
    • On 27 July 2020, the Independent Communications Authority of South Africa ("ICASA") issued a notice of its intention to harmonise one of the following short codes: 103, 104, 105, 106, 118 and 139.
    • ICASA had previously published a notice on 15 April 2020 to harmonise and mandate the short code "111" for Coronavirus (COVID-19) national emergency services, in line with regulation 17 of the Numbering Plan Regulations. It subsequently came to light that the "111" short code is being used by Vodacom customers to access Vodacom's customer care centres. Consequently, the National Department of Health advised that the COVID-19 health communications centres were inundated with calls made by Vodacom

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