INTRODUCTION
Artificial Intelligence (AI) is no longer a futuristic thought
for integration into the Arbitration process - it is instead now
reshaping how the dispute resolution process has become faster,
cheaper and globally accessible. In the next 5 years, AI
utilization is set to grow exponentially by 91%, revolutionizing
how legal teams' breakthroughs in automating document review,
transcription, smarter analytics and language
translation.1 However, rapid technological progress also
poses a greater risk, including privacy and confidentiality
concerns, exposing institutions to challenges in its successful
implementation.
As AI technologies are being rapidly integrated into the legal
processes, it has become critical to adopt robust frameworks to
regulate its use. This research paper focuses on the integration of
technology into dispute resolution, while exploring the
transformative impact of AI, its potential benefits and future
implications, while drawing
