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ARTICLE · 25 JULY 2025

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Product Liability 2025

AZB & Partners
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AZB & Partners

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It serves as a ready reckoner on the applicable standards that govern the administration and enforcement of product liability legislation in India.

IndiaConsumer Protection
Anind Thomas
Anind Thomas
Prerna Ponappa
Prerna Ponappa
Abhay Shetty
Abhay Shetty
Nandita Phal
Nandita Phal
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It serves as a ready reckoner on the applicable standards that govern the administration and enforcement of product liability legislation in India.

1. Liability Systems

1.1 What systems of product liability are available (i.e. liability in respect of damage to persons or property resulting from the supply of products found to be defective or faulty)? Is liability fault based, or strict, or both? Does contractual liability play any role? Can liability be imposed for breach of statutory obligations, e.g. consumer fraud statutes?

The Consumer Protection Act, 2019 (CPA 2019) is a welfare legislation enacted for the protection and enforcement of the rights of consumers. The CPA 2019 codifies Product Liability and defines it as the 'responsibility of a product manufacturer or product seller, of any product or service, to compensate for any harm caused to a consumer by such defective product manufactured or sold or by deficiency in services relating thereto'.

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