New Dispute Resolution Procedure In Dubai

Clients wishing to resolve claims with and/or to recover debts from Dubai based entities, which have clearly defaulted on their payments, can now breathe a sigh of relief.

The Business to Business Dispute Resolution Service ("B2B") at the Dubai Economic Development Department has facilitated a dispute resolution mechanism for disputes in business to business transactions. This facility allows any complainant, wherever based to file a complaint against trader-licensed entities in Dubai for disputes related to commercial transactions. Specifically, the dispute resolution mechanism accommodates complaints where the defendant/respondent is licensed in Dubai.

Disputes that do not require technical experts and/or have sophisticated contracts, can be resolved through B2B, whose decision is binding. The B2B aims to reach an amicable settlement between both parties within an average of 10 working days.