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ARTICLE · 01 AUGUST 2020

The Consumer Protection (E-Commerce) Rules, 2020 Compliance Checklist

These e-commerce rules have come into force. Below is a compliance checklist for such entities to give a head start.

IndiaConsumer Protection

Vijay Pal Dalmia, Advocate

Supreme Court of India & Delhi High Court

Partner Vaish Associates

Mobile: +91 9810081079

Email: [email protected]

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AND

Sunil Singh

Hidayatullah National Law University, Raipur

Email: [email protected]

Any e-commerce entity doing business in India or abroad, and likely to affect the rights of the consumers in India, need to check whether the new Consumer Protection (E-Commerce) Rules, 2020 (hereinafter "e-commerce rules") will apply to them and accordingly need to modify their existing policies to ensure compliance with attention to detail, for non-compliance shall result in relevant penal actions as per the Consumer Protection (Amendment) Act, 2019 (hereinafter "CPA").

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The content of this article is intended to provide a general guide to the subject matter. Specialist professional advice should be sought about your specific circumstances. The views expressed in this article are solely of the authors of this article.

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