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ARTICLE · 29 SEPTEMBER 2023

Outsourcing Spotlight - Autumn 2023

Travers Smith LLP
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Welcome to the first edition of the Travers Smith Outsourcing Spotlight. This issue highlights a number of hot topics, including the impact of AI on outsourcing, changes...

European UnionEmployment and HR
Richard Brown
Richard Brown
Ben Chivers
Ben Chivers
Louisa Chambers
Louisa Chambers
Dan Reavill
Dan Reavill
James Longster
James Longster
Michael Ross
Michael Ross
Michael Cuthbertson
Michael Cuthbertson
Richard Offord
Richard Offord
Glen Evans
Glen Evans
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Welcome to the first edition of the Travers Smith Outsourcing Spotlight. This issue highlights a number of hot topics, including the impact of AI on outsourcing, changes to the UK's regimes for data protection and cybersecurity and proposed reforms to UK employment law, including TUPE. We also discuss pricing issues in the context of the current high inflation environment and a recent case which analyses multiple liability caps.

Listen to an overview from Technology & Commercial Transactions Partner, Richard Brown.

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1. Artificial intelligence and outsourcing: what are the risks?

For outsourcing service providers, AI offers major new opportunities to improve efficiency and profitability. For customers, meanwhile, outsourcing offers the possibility of accessing cutting- edge AI tools and expertise in deploying them, both of which may well be difficult to replicate in-house. But none of these benefits come without risk. In this section, we focus on 2 key

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