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ARTICLE · 22 OCTOBER 2019

Privacy Commissioner Of Canada Rules On Loblaw Gift Card Program

Last week, the Privacy Commissioner of Canada determined that Loblaw Companies Ltd. initially collected more personal information than it needed with respect to the $25 Loblaw gift cards it made available to customers ...

CanadaPrivacy

Last week, the Privacy Commissioner of Canada determined that Loblaw Companies Ltd. initially collected more personal information than it needed with respect to the $25 Loblaw gift cards it made available to customers affected by a bread price-fixing scheme in which Loblaw participated. Specifically, Loblaw should have advised, and later did advise, prospective gift card holders that they could redact personal information that did not verify eligibility for the gift card program from the copies of utility bills or driver licences information. More interestingly, the Commissioner accepted as compliant with federal privacy law (PIPEDA) Loblaw's privacy policy and related consent Loblaw obtained from prospective gift card holders to share their personal information with the third parties Loblaw engaged to handle its gift card program, including a third party in the U.S.

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