4 Ways To Avoid Bias When Your HR Agency Uses AI Recruitment Tools

Opinion is split on the use of artificial intelligence in human resources, and organizations should know the pros and cons of using these systems, particularly if they outsource to service providers that use AI recruitment tools. This article summarizes the controversy, touches on proposed Canadian legislation, and offers four best practices to avoid introducing bias into hiring processes — including steps to stay compliant with privacy laws and employment standards.

Artificial intelligence in recruitment: Friend or foe?

AI-driven technology is used in talent recruitment for everything from ad targeting and resume scoring to analyzing publicly available online information about candidates and evaluating their communication and technical skills during interviews.