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ARTICLE · 22 FEBRUARY 2023

When Should Employers Engage An External Investigator?

Increasingly, employers are faced with the challenging task of responding to a wide range of complaints in the workplace. When made aware of a workplace complaint, it is crucial that an employer...

CanadaEmployment and HR

Increasingly, employers are faced with the challenging task of responding to a wide range of complaints in the workplace. When made aware of a workplace complaint, it is crucial that an employer respond appropriately – but employers often face the difficult decision of how to address the complaint. In some cases, it may be necessary to engage an external investigator.

A workplace investigator specializes in conducting impartial investigations into workplace complaints and is experienced in gathering evidence, assessing credibility of parties to the investigation, and delivering findings or recommendations at the conclusion of the process.

Here is how a workplace investigator can help, and some of the associated benefits of an external investigation:

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