Informal And Atypical Work Patterns – What's Happening Now?

Assuming the effects of COVID continue for at least a few more months, it seems unlikely that the world of work will ever 'go back to normal' now. Much more likely, in our view, that we will be faced with a long term 'new normal'. We take a look at what might happen in that situation.

The white-collar revolution

Many of the jobs being hardest hit now in the first wave of impacts on work are those that involve intrinsically face-to-face work. This applies to lots of jobs in hospitality, sport, transportation, and care, and it seems fair to assume that as soon as infection with the virus by close contact stops being an issue, many of these types of jobs will return. There may be some contraction, but in the longer term, it will be hard to replace jobs that can neither be done by a remote person nor a robot.