Share on LinkedInShare on LinkedIn

ARTICLE · 20 APRIL 2009

SPAM A LOT - SMS Marketing, SPAM And Recent ACMA Activity

Many businesses are using SMS to send regular communications to their customers, including account balance updates, appointment reminders and alerts about new products or services. However, while businesses may be aware of the potential benefits that SMS can deliver, they may not be so certain about the legal regulation surrounding commercial SMS communications.

AustraliaMedia, Telecoms, IT, Entertainment

The popularity of SMS (or texting) continues to grow. With that, many businesses are using SMS to send regular communications to their customers, including account balance updates, appointment reminders and alerts about new products or services. However, while businesses may be aware of the potential benefits that SMS can deliver, they may not be so certain about the legal regulation surrounding commercial SMS communications.

Many businesses are aware of their obligations under the Spam Act 2003 (Act) in relation to emails, but do not appreciate that the Act applies to all commercial electronic messages, including SMS. Many businesses are not aware of what they must do to satisfy their legal obligations when sending commercial SMS messages.

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

See more popular content from