Surveillance in personal injury insurance claims – a necessary evil or just an evil?

Surveillance is an evidence gathering technique commonly used by Defendant solicitors and their insurers in personal injury claims.

The two main types of surveillance conducted are desktop surveillance, which is the identification of material on a person's social media accounts, and direct personal surveillance, which involves monitoring a person's activity and filming/photographing them in real time.

Often injured people who have lodged claims for compensation are already in a vulnerable state due to their injury. The injury has often stopped the person from being able to work, lessened their ability to perform social activities and generally had an impact on their feeling of overall wellbeing.