Nicky Alabaster > Brachers > Maidstone, England > Lawyer Profile
Brachers Offices
SOMERFIELD HOUSE
59 LONDON ROAD
MAIDSTONE, KENT
ME16 8JH
England
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Nicky Alabaster
Work Department
Debt Recovery
Position
Senior Associate (Debt Recovery)
Career
Nicky is a Senior Associate in Brachers’ Debt Recovery team and supports Rob Thompson and Graham Wallis in managing the team. She focuses on improving collections effectiveness, whilst remaining compliant with regulatory obligations.
Nicky takes an active role in the on-going development of the team and works closely with members of the compliance and administration teams.
Nicky joined Brachers in 2000 providing administrative support within the Debt Recovery team. She has progressed steadily, moving first into a collections and customer facing role as a case handler and latterly a supervisory and mentoring role as Recoveries Manager within the team.
Nicky qualified as a Chartered Legal Executive in February 2011 and has concentrated primarily on the collection of consumer credit regulated debts. She is solutions orientated and has had considerable influence in helping develop the team’s strategy for dealing with pre-litigation collections.
In her management role, Nicky has focused particularly on improving collections effectiveness, whilst ensuring we remain compliant with regulatory obligations to the FCA and SRA etc. She is also the day to day contact for the customer-facing executives.
Nicky continues to strengthen the team’s skills particularly in the pre-litigation stages. She leads the ongoing development of the enhancements to the training regime, working closely with the members of the Compliance and Administration teams.
Memberships
Chartered Legal Executive
Top Tier Firm Rankings
- Real estate > Commercial property: Kent, Surrey, Sussex
- Corporate and commercial > Corporate and commercial: Kent, Surrey, Sussex
- Dispute resolution > Debt recovery
- Private client > Personal tax, trusts and probate: Kent, Surrey, Sussex
- Public sector > Public sector
Firm Rankings
- Private client > Agriculture and estates
- Private client > Charities and not-for-profit
- Insurance > Clinical negligence: defendant
- Private client > Contentious trusts and probate
- Employment > Employment: Kent, Surrey, Sussex
- Private client > Family: Kent, Surrey, Sussex
- Real estate > Property litigation
- Dispute resolution > Commercial litigation: Kent, Surrey and Sussex
- Finance > Insolvency and corporate recovery