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ARTICLE · 13 AUGUST 2024

Retailers Shift Their Thinking On Costly Last Mile Delivery

AlixPartners Asia LLC
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The AlixPartners 2024 Home Delivery Survey indicates that, for the overwhelming majority of executives, reducing total cost per order is the No. 1 priority for last-mile delivery.

United StatesTransport
Marc Iampieri
Marc Iampieri
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The AlixPartners 2024 Home Delivery Survey indicates that, for the overwhelming majority of executives, reducing total cost per order is the No. 1 priority for last-mile delivery.

AlixPartners' Marc Iampieri shares insights from the report with CNBC.

Read the full article on CNBC.com

Key Points
  • FedEx and UPS are facing increased competition as last-mile delivery providers, according to an Alix Partners survey, with UPS the one losing ground to date.
  • Retailers are focusing more on cost as satisfying the delivery speed consumers have become accustomed to demanding, such as same-day, hasn't paid off financially.

Consumer need for speed in package delivery, which has reached its apex with same-day shipping, has placed retailers in a tough spot when it comes to managing transportation costs. The result is increased competition among shippers for retail volume in a market dominated by FedEx and UPS, according to a new survey from global consulting firm

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