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ARTICLE · 13 AUGUST 2024

How Reverse Logistics Can Help Retailers Avoid Ring Around The Collar

AlixPartners Asia LLC
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The AlixPartners 2024 Home Delivery Survey indicates that the spend-crazy consumer has been both a blessing and a curse for the logistics industry.

United StatesTransport
Marc Iampieri
Marc Iampieri
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The AlixPartners 2024 Home Delivery Survey indicates that the spend-crazy consumer has been both a blessing and a curse for the logistics industry.

AlixPartners' Marc Iampieri shares insights from the report with Freightwaves.

Read the full article on Freightwaves.com

The spend-crazy consumer has been both a blessing and a curse for the logistics industry. The positive is the additional volume of boxes being moved. The negative? Fraud, theft and rising logistics costs.

We have heard stories about or know at least one person who has worn an outfit with the tag on to a wedding or a one-time event only to return the item after wearing it. This is called "wardrobing." Retailers who do not catch these used items carelessly put them back on the rack or in stock to be mailed to customers.

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