It is well past time for us to come up with another term for
"soft skills". As defined, "soft" means that
something is easy or not hard. "Soft skills" are personal
attributes that enable someone to interact effectively with other
people. By contrast, hard skills or technical skills are defined as
objective, quantifiable skills gained through training, school, or
work experiences. The differentiation between the two emphasizes
the importance of "hard skills" and fails to fully
capture the critical value of "soft skills". The term
"soft" is reductive and minimizes the impact and
importance of these skills, which are actually critical for the
success of attorneys.
Why does this matter? Words matter, and the way we define these
skills has an impact on culture, perception, and training. For new
attorneys coming into the workforce, they are placing value on the
skills and training they need to develop. When new attorneys hear
the term "soft skills", it suggests an inferior