FINRA reviewed operational and supervisory practices
that firms have adopted in response to the challenges of a remote
work environment.
In its Regulatory Notice, FINRA shared operational practices
concerning cybersecurity and communications. FINRA also described
practices concerning remote supervision, trading supervision,
supervision of customer communications and branch office inspection
of remote work.
Commentary / Steven Lofchie
Firms would be well advised to review FINRA's
"suggestions" as to the conduct of supervisory procedures
during the current work-from-home period. While one would
expect the regulators to grant firms some leeway on the details,
the regulators have not granted firms any general exemption from
their supervisory obligations. (See also
FINRA Tells Firms to Document Reliance on COVID-19 Relief.)