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ARTICLE · 23 OCTOBER 2026

Reminder Of Changes To The Sponsorship Management System

Lewis Silkin
Lewis Silkin
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Lewis Silkin

Lewis Silkin

Joint managing partners: Jo Farmer, Richard Miskella International offices: Dublin, Hong Kong...

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The UK Home Office is implementing significant changes to the Sponsorship Management System, including the phase-out of Level 2 user access by March 2027 and new procedures for correcting user information for Multi-Factor Authentication purposes. Sponsors must take action to review their user arrangements and ensure continued system access for personnel who manage certificates of sponsorship and worker reporting.

United KingdomImmigration

Level 2 users will lose access to the Sponsorship Management System (SMS) from 8 March 2027. Sponsors should review arrangements for Level 2 users before this date. Further information has also been released on how to correct a user's date of birth for SMS Multi-Factor Authentication (MFA) purposes.

These developments have recently been incorporated into the Home Office's SMS user manuals.

Phase-out of Level 2 users

Level 2 users' permissions are limited to creating and assigning certificates of sponsorship (CoS) and reporting worker activity on a CoS they have assigned, or that has been transferred to them by a Level 1 user.

Since 9 September 2026, it's not been possible to appoint new Level 2 users. 

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