The development of Empathetic AI, which purports to be able to
detect human emotions, raises significant questions for employment,
particularly around data privacy and potential bias.
Smile! You're on camera! And we are detecting your heart
rate, pupil dilation, blood pressure, temperature, and other
physiognomic measurements... Empathic Artificial Intelligence is a
sub-group of Artificial Intelligence (AI) systems which makes use
of empathic technology: algorithms that purportedly have the
ability to detect human emotions. In this article we consider the
data privacy and employment issues for employers arising from this
emerging technology.
Empathic AI
AI is becoming more commonplace in the workplace, spurred on by
employers trying to maintain connections with and oversight of
their workforce in a time when home working and hybrid working have
become more prevalent. At the same time, many employers are seeking
to improve efficiencies in processes and
