ARTICLE · 29 NOVEMBER 2021

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The current financial climate has contributed to significant growth to most creditor's debtor books. Considering same, most credit providers who are unfamiliar with this position...

South AfricaLitigation, Mediation & Arbitration

Raeesa Ebrahim Atkinson

Introduction

The current financial climate has contributed to significant growth to most creditor's debtor books. Considering same, most credit providers who are unfamiliar with this position have turned to legal firms or debt collectors for assistance in retrieving the funds owed to them.

Often this occurs after the credit provider has made a number of attempts to retrieve the funds themselves. As a result, credit providers are often frustrated when large amounts of time passes by after debtors are handed over for collection.

Considering the above, it is important that credit providers are fully aware of the legal process attributed to debt collection, not only to manage their own expectations but also so that they may ensure that the process has been adequately and timeously attended to.

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