Seen as long overdue, the Consumer Protection Act (CPA) was introduced
in 2011 and was expected to level the playing field, shifting power
from franchisors to franchisees. However, the legislation has come
under fire, being criticised by organisations as another barrier to
doing business in South Africa.
First-off, entrepreneurs looking to become young budding
franchisors should first understand the regulations governing the
franchising industry, such as the CPA and FASA's new code, to
avoid incurring unnecessary costs and possible legal battles.
Not only must relationships with franchisees must comply with
the CPA, but franchise agreements governing relationships need to
contain prescribed clauses and information.