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ARTICLE · 15 DECEMBER 2023

Regulating Dark Patterns: A New Step Towards Transparency In Commerce

Khaitan & Co.
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Background

The Central Consumer Protection Authority has notified the Guidelines for Prevention and Regulation of Dark Patterns, 2023 (Guidelines) to prevent and regulate 'dark patterns' deployed by online platforms, advertisers and sellers. The Guidelines are issued under the Consumer Protection Act, 2019 (Act) and build on the Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022 (Misleading Advertisements Guidelines), which were also issued under the Act and notified in June 2022.

The Misleading Advertisements Guidelines, among other things, had prescribed: (a) conditions for an advertisement to be considered to be valid and not misleading; (b) conditions for an advertisement to adhere to, such that it is not considered as bait advertisement; (c) prohibition on surrogate advertising; (d) guidelines to be followed when an advertisement provides that something is free or without charge; (e) guidelines

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