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ARTICLE · 19 MARCH 2024

Redefining Calling Name Presentation: Enhancing Communication Or Compromising Privacy?

Khaitan & Co.
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On 23 February 2024, the Telecom Regulatory Authority of India (TRAI) issued recommendations on 'Introduction of Calling Name Presentation (CNAP) Service in Indian Telecommunication Network'...

IndiaMedia, Telecoms, IT, Entertainment
Harsh Walia
Harsh Walia
Sanjuktha A. Yermal
Sanjuktha A. Yermal
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On 23 February 2024, the Telecom Regulatory Authority of India (TRAI) issued recommendations on 'Introduction of Calling Name Presentation (CNAP) Service in Indian Telecommunication Network' (CNAP Recommendations) pursuant to stakeholder comments received in response to its consultation paper on this matter. By way of a background, the Department of Telecommunications (DoT) has been deliberating the introduction of CNAP service to provide users / called parties the ability to view the name of the calling party at call set up time while receiving incoming calls. Accordingly, DoT made a reference to TRAI to examine the feasibility of introducing CNAP as a supplementary service and issue its recommendations on this.

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