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ARTICLE · 13 APRIL 2022

FAQ's On Other Service Provider

The New Telecom Policy, 1999 introduced the category of "Other Service Provider" as one of the telecom services.

IndiaMedia, Telecoms, IT, Entertainment

Q1. What is Other Service Provider?

The New Telecom Policy ("NTP"), 1999 introduced the category of "Other Service Provider" ("OSP") as one of the telecom services. The services provided by OSP include telebanking, tele-trading, telemedicine, e-commerce, network operation centre, call centre, and other IT enabled services through telecom resources provided by the authorised telecom service providers.

Q2. What is the definition of OSP as per the guideline?

As per chapter one, sub clause 4 of the Current Guidelines, OSP is defined as provided below:

Sub clause 4. Other Service Provider' (OSP) is an Indian company, registered under the Indian Companies Act, 2013 or an LLP (Limited Liability Partnership) registered under LP Act, 2008 or a partnership firm or an organization registered under Shops and Establishment Act providing voice-based Business Process Outsourcing (BPO) services to their customers located worldwide including in India.

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